I had bought a patio coffee table-it did not do well with the first rain storm. Come to find out it wasn't an outdoor patio table even though it was on their website under the outdoor furniture. They... See more
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My husband and I recently had wood flooring put in our bedroom and in our closet purchased at the Layton Ut Store. The product is excellent, it is the Restoration Collection by Mannington. But the in... See more
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Easy ordering o line & pickup was easy!! In less than a few hours I had my new purchase at home without having to go in store as I recently had surgery. GREAT EXPERIENCE!!
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I was happy that I could do curbside as I had my dog in the car. The delivery person had me sign the paper, put the box in the back of my car and went back into the store. I was curious of why he didn... See more
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Company details
Written by the company
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Written by the company
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
Contact info
2205 N 1400 W, 84041, Layton, UT, United States
- 801-774-2800
4.3
Excellent
333 reviews
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Told me my order wasn’t ready and they…
Told me my order wasn’t ready and they would let me know when it was. A few hours later I called to find out what was going on and the order was ready but wasn’t told it was
21 June 2024
Reply from RC Willey - Layton
I apologize for the inconvenience you have experienced. Please call our Layton store at 801-774-2800 if you need any other assistance.
Everyone is always so friendly and…
Everyone is always so friendly and willing to help anyway they can. My salesman was very nice and answered all my questions quickly.
20 June 2024
Reply from RC Willey - Layton
Thank you for the 5-Star review and feedback!
RC Willey Customer Service was on point
I had an order with RC Willey and there were a couple areas wherein my order had some issues. I contacted RC Willey with my concerns and they handled my concerns professionally to ensure everything was taken care of.
17 June 2024
Reply from RC Willey - Layton
Thank you for the 5-Star review and feedback!
Great sales service without pressure
Great sales service without pressure; went the extra mile to meet our needs. Sales rep responded to call for additonal information.
Delivery communication was helpful. Customer service personnel were very helpful and again, willing to go the extra mile to help.
Delivery men - Alex - polite, helped us set up our patio furniture how we wanted and cleaned up well.
31 May 2024
Reply from RC Willey - Layton
Thank you for this amazing 5-Star review and feedback!
Great customer service
From the sales person to the installers. Everything went as promised and it looks great.
21 May 2024
Reply from RC Willey - Layton
Thank you for the 5-Star review and feedback!
Always good selection.
30 May 2024
Reply from RC Willey - Layton
Thank you for the 5-star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
Reply from RC Willey - Layton
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Reply from RC Willey - Layton
Hi Randall! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
It was easy to find what I wanted and…
It was easy to find what I wanted and it was even on sale! The checkout was easy, but I was pretty disappointed when it offered May 18th pickup and then it changed to 20th.
17 May 2024
Reply from RC Willey - Layton
Thank you for the review and feedback! We greatly appreciate your business and kinds words and we apologize for any inconveniences the change in pick-up has caused you.
Don't have what I ordered online
Ordered a mattress and box springs. Came to pick it up and was informed that they don't have what we ordered in the entire company.
14 May 2024
Reply from RC Willey - Layton
I apologize for the inconvenience you experienced with your online order. Our records show that our Layton store was able to assist you with finding a mattress and box springs that will meet your needs. Please call our online help desk at 888-584-5156, option 1 if you need any other assistance.
I believe Kim in flooring
I believe Kim in flooring, is the best sales person I've ever worked with. Great people person, excellent attention to details, followup, customer service, and pleasant to talk to!
David H is the best installer I've ever dealt with. Excellent work ethic, and great work!
13 May 2024
Reply from RC Willey - Layton
Thank you for the 5-star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
Dewey Pratt and Randy West are two of…
Dewey Pratt and Randy West are two of the best people we have dealt with. Makes us want to come back and buy more.
30 April 2024
Reply from RC Willey - Layton
Hi Dan and Roselind! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Reply from RC Willey - Layton
Thank you for the 5-Star review and feedback!
I called to change the pick up location…
I called to change the pick up location from Orem to Layton since I was not aware until after I placed my order online. Plus it’s too far of a drive for me living in Roy. When I called. customer service representative mentioned that it could be dropped off at my front door (at no cost) which I misunderstood when I placed my order what curbside drop off meant specifically lol! Customer Service representative was very friendly and helpful in a timely manner.
28 April 2024
Reply from RC Willey - Layton
Thank you for the 5-Star review and feedback!
Everybody's really professional and…
Everybody's really professional and thoughtful. My experience with Brian Sealy over the phone was wonderful and he really helped me.
22 April 2024
Reply from RC Willey - Layton
Thank you for the 5-Star review!
Item not in the warehouse for pickup on…
Item not in the warehouse for pickup on the designated day. :(
16 April 2024
Reply from RC Willey - Layton
Thank you for the review and feedback on this. We apologize for the inconvenience caused by your pick-up being delayed, if you need to contact us in order to confirm any information about your pick-up, please reach out to us at 801-774-2800
You made things right for us.
The people that worked with us where very good at following up. We had some issues with our order not coming in as expected, but you did everything right to help us through the experience and insure we are happy. Thank you.
16 April 2024
Reply from RC Willey - Layton
Thank you for the 5-Star review and feedback!
We looked at multiple stores and…
We looked at multiple stores and options. We found a leather set at the Layton store. When the set was delivered it was not a true leather and was built like the set in the store. A true bate and switch!
15 April 2024
Unprompted review
Reply from RC Willey - Layton
Hi Sheldon! I apologize for the inconvenience you have experienced. I would recommend calling your salesperson and speaking with them regarding the specifications of the set you ordered. You can reach them by calling our Layton store at 801-774-2800.
Salesman and delivery Sony 65” TV
My salesperson Cad Hyde went above and beyond to make sure I was satisfied. He provided awesome customer service and ensured all my questions and concerns were taken care of through to the end. He had another salesman Nic Delgado finish because of family emergency, this salesman was great to work with also. After having a bad experience with Best Buy canceling my order the last minute and after looking at my bill they charged me more than what they told me the cost would be. So glad I went to RCW.
Grant & Alex delivered my TV, installed wires behind the wall turned out perfect. They were very professional, great work team.
Awesome experience all around!
Love my 65” Sony, beautiful picture.
9 April 2024
Unprompted review
Reply from RC Willey - Layton
Hi Jill! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
The great sales person
The great sales person - Jeff Hodges. We have been coming to RCW for years and specifically ask for Jeff. He is very knowledgeable and quite thorough in his explanations. Plus an exceptional personality - he represents RCW in the highest degree
13 April 2024
Reply from RC Willey - Layton
Thank you for the 5-star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
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