Worst experience ever. No compassion and no consistency in communication with all your horrendous employees. I work out a payment structure, use my available credit to buy items and I show up to get m... See more
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Worst experience ever. No compassion and no consistency in communication with all your horrendous employees. I work out a payment structure, use my available credit to buy items and I show up to get m... See more
Company replied
Sales Order 213856760 03/26/2026 Sales Associate 12619 Keith Johnson 801-404-6628 We appreciate Keith for helping us purchase wonderful beds. Your delivery service men were friendly and quick to d... See more
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Shopping for our new couch was fun! The sales people answered all of our questions and helped us find what was best for us. The delivery guys were respectful, friendly and professional.
Company replied
I ordered a Disposal on Christmas Day. because of the $50.00 Gift card offer. When I went to the pick up area to get my order there was no information about the Gift Card. They referred me to the on... See more
Company replied
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
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Affordable furniture, appliances, and electronics since 1932
693 E University Pkwy, 84097, Orem, UT, United States
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I asked for the dishwasher to be delivered into my home. It was delivered and left in my driveway for anyone to take it. So, it was left up to my husband to bring it in and up the stairs by himself. I will be thinking long and hard if I'll have something delivered again.

Reply from RC Willey - Orem

Reply from RC Willey - Orem
Delivery was on time ! Very respectfull delivery Men !
Thank you!

Reply from RC Willey - Orem
Mark was very personable and happily showed us all our options for the product we were looking for. He was very helpful.

Reply from RC Willey - Orem

Reply from RC Willey - Orem

Reply from RC Willey - Orem
The sales person went above and beyond to ensure our online order went through.

Reply from RC Willey - Orem
From the time I ordered my washing machine online until we picked it up was less than 2 hours. It was there waiting and was quickly loaded for us. It was much better than waiting 1 week for delivery.

Reply from RC Willey - Orem
The delivery guy was rude had absolutely no manners. I believe his name was Brian Ochoa ? I can’t remember but I’m sure if they look up the time and date my order was delivered they’ll see it. I definitely don’t want his taller partner getting in trouble since he was the most polite.… I got my Mom a washer here for Christmas as a gift I had it delivered I wanted her to have the full experience (instead of her or my dad installing it or picking it up) my mom greeted this short grinch politely and he looked bothered he even had to do his job to bring the washer down and pick up the old one. My mom was very uncomfortable in her own home that’s unacceptable. He’s been working for rcwilly for years, obviously RCWilly doesn’t give a rats ass about the customer service because I’m sure I’m not the only person who has complained about his attitude. If you don’t like your job get a new one. I will say that his partner on the other hand was polite and very kind and did most of the work he installed and uninstalled the washer and his responses weren’t rude or annoyed.

Reply from RC Willey - Orem
The process of finding the item I needed and purchasing it was very smooth.

Reply from RC Willey - Orem
A 20% non-refundable charge (if returned) for a product “in stock” a few days ago and now a “special order”.
I’ll buy from Home Depot or Lowe’s. Simple no hassle return policy on the same product.

Reply from RC Willey - Orem
I found the salesman, Kimball Strong, to be very helpful, friendly, and knowledgeable about the kitchen appliances. I went in with the intentions of buying a range and a refrigerator. I purchased both of these items as well as a new dishwasher and microwave! I couldn’t pass up the good deals and incentives! I never felt any pressure from him. I call that a good salesman! It was a positive experience!

Reply from RC Willey - Orem
It was nice to be able to shop and buy , and schedule delivery without having to call and speak to a representative... I've been a customer for about 8 years...

Reply from RC Willey - Orem
The online purchase option was super quick and easy. I have yet to make it over to pick up my things. But I'm sure it's going to turn out simple.

Reply from RC Willey - Orem

Reply from RC Willey - Orem
We’ve been RC Willey customers for 18 years, and we always have a good experience. Ordering and scheduling delivery online is easy, and the in-store service is equally efficient.

Reply from RC Willey - Orem
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