Customer Service...helpful, knowledgable but not pushy. Delivery and intallation...great Customer Service when needing to exchange product was excellent and problem free. Feel that eveyone went a... See more
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Sales Associate Kimberly Molina was amazing. She helped me with my order that needed to be changed over the phone. Her customer service and professionalism were outstanding. She explained everything w... See more
Company replied
My Lg tv warranty I purchased expired after 5 yrs and I managed to save the paperwork. I never had to implement the warranty with any repairs. I called because RC Willey offers a buyback at 50% of... See more
Company replied
Love RC Willey's selection, prices, quality - the works. What made my actual purchasing experience so over-the-top awesome was Julie Dragony, who patiently helped me make all the decisions I was waffl... See more
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Company details
Written by the company
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Written by the company
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
Contact info
1201 Steamboat Pkwy, 89521, Reno, NV, United States
- 7753374600
4.3
Excellent
364 reviews
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RCWilley...Above and Beyond !!
Customer Service...helpful, knowledgable but not pushy.
Delivery and intallation...great
Customer Service when needing to exchange product was excellent and problem free.
Feel that eveyone went above and beyond to make our puchasing experience comfortable.
Love your policy of charging only one delivery fee per year...no matter how many deliveries are made. Definitely encouraged us to make future purchases within the year as finances allowed.
Thank you RCWilley ...
17 September 2026
Reply from RC Willey - Reno
Hi Nancy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!
A great customer service experience.
Sales Associate Kimberly Molina was amazing. She helped me with my order that needed to be changed over the phone. Her customer service and professionalism were outstanding. She explained everything well in detail and provided me with solutions to adjust the order. I really appreciate her help and time she took to resolve this matter. Thank you Kimberly. You did an amazing job.
8 September 2026
Reply from RC Willey - Reno
Hi Sal! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great week!
Very friendly and personable staff
Very friendly and personable staff. I always go to Lucera for my appliance needs. She's amazing!!
6 September 2026
Reply from RC Willey - Reno
Hi Richard! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Reply from RC Willey - Reno
Emily, would you be willing to email us at customer.support@rcwilley.com with an order number, account number and any additional information you could provide?
Ordered online
Ordered online, which said items would be available for pickup on a certain date. Drove 2 hrs to pickup and they didn’t have the items.
21 August 2026
Reply from RC Willey - Reno
We apologize for the inconvenience caused by our website. We have passed your feedback along to our web team for them to look into this issue further. If you need further assistance, please pair with our Reno location at 775-337-4600
Very knowledgeable and kind customer service!
I wanted to make sure the item I am purchasing is available to pick up on a Saturday and was assured that this item would be available!
19 August 2026
Reply from RC Willey - Reno
Hi Suzanne! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
You have the friendliest employees and…
You have the friendliest employees and very helpful too. I love your store it’s beautiful. Thanks Donovan for a pleasant shopping experience!
27 July 2026
Reply from RC Willey - Reno
Hi Donna! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!
The order was ready to pick up and the…
The order was ready to pick up and the loading was done quickly.
10 July 2026
Reply from RC Willey - Reno
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Shopping is very easy
Shopping is very easy. Sales were great. Everything I wanted was available. Delivery was quick and complete.
7 July 2026
Reply from RC Willey - Reno
Thank you for the positive review, William! We are glad to hear that you found shopping with us easy and that you were able to find everything you needed. We can't wait to serve you again in the future!
I enjoyed the electronics section and…
I enjoyed the electronics section and the opportunity to test out your new products we recently purchased a large sectional leather couch
3 August 2025
Reply from RC Willey - Reno
Hi Mark! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Sales people are very knowledgeable and…
Sales people are very knowledgeable and zeroed in on our needs without overselling. We made decisions on washer/dryer, tv and bbq in probably 30 minutes based your reps knowledge.
13 June 2026
Reply from RC Willey - Reno
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Quick response for the buy-back warranty offer
My Lg tv warranty I purchased expired after 5 yrs and I managed to save the paperwork. I never had to implement the warranty with any repairs. I called because RC Willey offers a buyback at 50% of the cost of the warranty after expiration and no repairs. They responded right away and sent me my coupon for an in-store gift card via email. No problem!
Thanks!!
29 May 2026
Reply from RC Willey - Reno
Hi Carol! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
I recently had a technical issue I…
I recently had a technical issue I reached out and it was fixed in 24 hours without me even having to follow up!
21 April 2026
Reply from RC Willey - Reno
Hi Clark! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Reply from RC Willey - Reno
We are happy to hear that your purchase was easy, and our team was helpful. Thank you for your feedback.
Lane Nakao was our salesperson for the…
Lane Nakao was our salesperson for the carpet we purchased. Lane did an excellent job. He kept us informed of all of the critical parts of the purchase: we knew when the carpet was delivered, he helped us with the scheduling and made the whole transaction very smooth and pleasurable.
2 April 2026
Reply from RC Willey - Reno
We're happy to hear that your carpet purchase went smoothly. It's great to know that you were well-informed during the process and that scheduling was easy. Thank you for your positive feedback!
Reply from RC Willey - Reno
Thank you so much for the 5-star review, Donna! We're glad to hear that you enjoyed our selection of furniture and that our delivery team handled your items with care. Hope to see you again soon!
Love RC Willey's selection & customer service
Love RC Willey's selection, prices, quality - the works. What made my actual purchasing experience so over-the-top awesome was Julie Dragony, who patiently helped me make all the decisions I was waffling on, just like a friend would. No pressure - only awesomeness. I'm such a fan!
7 January 2026
Unprompted review
Reply from RC Willey - Reno
Hi Karen! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Delivery
The gentlemen who delivered our washer, dryer and refrigerator were very pleasant and knowledgeable. Zero complaints with our delivery!
The only hiccup that occurred was that our perfectly running refrigerator that they moved into the garage, no longer worked after it was moved. We have tried troubleshooting every scenario, but it is still dead. We have a repair person coming out tomorrow.
I'd say that 2/3 of my house is furnished with RC Willey furniture and appliances, and even despite this happening, I will 100% go back to them again.
10 March 2026
Unprompted review
Reply from RC Willey - Reno
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Very helpful salesman who took time…
Very helpful salesman who took time with us and was very knowledgeable.
9 March 2026
Reply from RC Willey - Reno
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
From the visit to the store
From the visit to the store, to the sales interaction, to the delivery, it has been fantastic!
We love our new leather sofa as well as the coffee table we picked up a few months back. Can't say enough great things!
5 March 2026
Reply from RC Willey - Reno
Hi Brett! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!
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