RC Willey - SummerlinReviews 

459
TrustScore 4.5 out of 5

4.4

3850 S Town Center Dr, 89135 Summerlin, NV, US


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See what reviewers are saying

Rated 5 out of 5 stars

Pretty satisfies overall, nice product seems to be decent quality even though the boxes say made it Vietnam. Pretty much everything is now. The only issue was when they delivered the bedroom set there... See more

Company replied

Rated 5 out of 5 stars

I have received the best customer service from RC Willey at the Summerlin store. Chris, in Appliances, is the epitome of what a salesperson should be. He is patient, knowledgeable, professional, and... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a built in oven. First new oven in close to 30 years. After purchasing some issues came up regarding additional installtion fees. I spoke to my salesman and he was able to acco... See more

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Rated 2 out of 5 stars

Called to confirm if I could place my order online and was transferred to sales. Sales person put order in and transferred me to cashier who never picked up (in 3 attempts) so I'm shuffled back to the... See more

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Company details

  1. Home Furniture Shop
  2. Appliance shop
  3. Electronics store
  4. Flooring Shop
  5. Homewares Shop
  6. Mattress Shop

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 3850 S Town Center Dr, 89135, Summerlin, NV, United States

  • 7025152600

4.4

Excellent

TrustScore 4.5 out of 5

459 reviews

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4.4

All reviews

(459)

980 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb Customer Service

Eric Murray was extremely helpful throughout the buying and delivery process and resolving any issues. He is s a trusted sales contact at RC Willey.

24 February 2026
Unprompted review
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Hi Diem! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

The seller help us a lot

I like one time paid for delivery in a year and the gift card they give me for rebate

20 March 2026
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Reply from RC Willey - Summerlin

Thank you so much for the positive feedback about our blue rewards! We're glad to hear that you are enjoying the benefits it provides, and we hope to see you stop by again for your next furniture purchase.

Rated 5 out of 5 stars

Carol Anderson is great

Carol Anderson is great! She is very knowledgeable and caring.

7 March 2026
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Reply from RC Willey - Summerlin

Thank you so much for the kind words about, Carol! We are lucky to have her to be a part of our team, and we are glad to hear that she took great care of you while you shopped with us.

Rated 5 out of 5 stars

Made the order online ( it was easy)…

Made the order online ( it was easy) then it offered next day to pick up, well we decided to pick it up and every one was so easy to pick it up as well.

1 March 2026
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Reply from RC Willey - Summerlin

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great price and fast delivery

Great price and fast delivery

28 February 2026
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Reply from RC Willey - Summerlin

Hi James! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Omar has been wonderful helping us…

Omar has been wonderful helping us furnish our new home.

21 February 2026
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Reply from RC Willey - Summerlin

Hi Jo! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great week!

Rated 5 out of 5 stars

The whole buying process was excellent

The whole buying process was excellent! Tony Lew was absolutely a pro ! Delivery process was as promised Thnk u again !

16 February 2026
Unprompted review
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

We're happy to hear that the purchase went smoothly and the delivery met your expectations. We appreciate you taking the time to leave us this great feedback!

Rated 5 out of 5 stars

Purchase of the "Walking Dead Remastered LE" Pinball Machine

I accomplished everything I had intended while making a purchase of a Pinball Machine online in the store with the assistance of the sales associate, Daniel Zuniga. Everything on my check list was addressed with the transaction completed competently and correctly. I am a satisfied customer that is excited to receive my brand new Limited Edition Stern Pinball Machine delivered to my home in just a few days from now.

18 February 2026
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Reply from RC Willey - Summerlin

We're happy to hear that you had a seamless online purchase experience in our store. We are also glad that our sales associate addressed all your needs competently. Thank you for your positive feedback, we very much appreciate it and hope you enjoy your new pinball machine!

Rated 5 out of 5 stars

Website was easy to navigate

Website was easy to navigate. Delivery was exactly the time they said it would be.

13 February 2026
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

We're happy to hear that you found our website to be easy to navigate and that our delivery service met your expectations. Thank you for your feedback!

Rated 4 out of 5 stars

Very good experience

Very good experience
Only problem that I incurred was knowing if my product will be assembled. I did sign up for the deluxe program with blue card service. Nothing shows assembly is approved or not.

7 February 2026
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Reply from RC Willey - Summerlin

Hello! Thank you for your review! We appreciate your feedback. Please call our online help desk at 888-584-5156, option 1 for any assistance with your online order.

Rated 5 out of 5 stars

So easy

So easy . Very impressed

3 February 2026
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Reply from RC Willey - Summerlin

Hi Tricia! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great week!

Rated 5 out of 5 stars

Online shopper

Telephone questions were answered very quickly and product information was complete and accurate on line.
Ordered recliner at 2pm on Thursday and picked up at 10:30AM Friday
Will be back for any more furniture I may need

29 January 2026
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Reply from RC Willey - Summerlin

Hi Jim! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Our sales rep Karl was very helpful

Our sales rep Karl was very helpful. Deliveries went well and even when we had to exchange an item there were no issues.

26 January 2026
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Reply from RC Willey - Summerlin

Thank you so much for the kind words about our delivery team and letting us know how helpful they were during your exchange. We're glad to hear that you had no issues! Hope to see you again soon!

Rated 5 out of 5 stars

Was A Little Trouble Printing

Was A Little Trouble Printing, And Locating My Online Order, But Was Resolved. Associates Nice!

21 January 2026
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Reply from RC Willey - Summerlin

We're glad the printing your order issues were resolved! We appreciate your patience and are happy our associates were helpful to you.

Rated 5 out of 5 stars

Very easy to shop and select the items…

Very easy to shop and select the items that were perfect for us, and Nicole Cervantes was very, very nice & helpful.

Thank You for you great associates.

21 January 2026
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Reply from RC Willey - Summerlin

We're happy to hear that you found it easy to shop and select items with us. We appreciate your kind words for our team and we're grateful for the positive feedback!

Rated 5 out of 5 stars

Outstanding customer service

I’ve purchased appliances from Home Depot and Lowe’s in the past. They literally have the worst Customer Service ever I will never go back. As for RC WILLEY, I have purchased several furniture items and a TV in the past seven years. From now on, I will purchase all of my large appliances as well. The best Customer Service ever from Jessica Luna. Thank you:)

20 January 2026
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

We're happy to hear that you had such a positive experience! It's great to know that our customer service exceeded your expectations. Thank you for sharing your feedback and for your continued patronage over the years.

Rated 1 out of 5 stars

Horrible resolution to my problem

Horrible resolution to my problem. I deserved a credit/refund of 140.00. Was given 90.00. Ask Adam what happened. His manager sucks and I won’t be back.

9 January 2026
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Reply from RC Willey - Summerlin

We apologize you did not have the best experience with us.
Would you be willing to E-Mail us at customer.support@rcwilley.com with your Account number, Phone number, or Order number with a small explanation of what happened, so we can look into your issue further?
Thank you.

Rated 5 out of 5 stars

Great sales associate, Eric

Eric, the sales associate, was very helpful and pleasant to work with. The whole process went smoothly under his guidance. Thank you!

1 January 2026
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Thank you so much for the 5-star review! We're glad that Eric made sure to give you all the help you needed for your order to make the process smooth. We hope to see you again soon!

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