I recently purchased a built in oven. First new oven in close to 30 years. After purchasing some issues came up regarding additional installtion fees. I spoke to my salesman and he was able to acco... See more
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Pretty satisfies overall, nice product seems to be decent quality even though the boxes say made it Vietnam. Pretty much everything is now. The only issue was when they delivered the bedroom set there... See more
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I have received the best customer service from RC Willey at the Summerlin store. Chris, in Appliances, is the epitome of what a salesperson should be. He is patient, knowledgeable, professional, and... See more
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Called to confirm if I could place my order online and was transferred to sales. Sales person put order in and transferred me to cashier who never picked up (in 3 attempts) so I'm shuffled back to the... See more
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Company details
Written by the company
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Written by the company
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
Contact info
3850 S Town Center Dr, 89135, Summerlin, NV, United States
- 7025152600
4.4
Excellent
460 reviews
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Totally dissatisfied
I made an online pickup order on 2/15. It was scheduled for pick up on 2/17. I arrived on 2/17, only half of the order was ready. I was told the rest would be there 2/18. I get home open my order, clean it to use it, only to realize it is the wrong item. I called on 2/18, spoke with Nicole. She was great at getting me a replacement. On 2/21, I went to the store to pick up part 2 of my order only to be told it wasnt delivered and has no delivery date. I was also told its ONLY a small appliance. And RCW pickup has nothing to do with the webstore. I was dissatisfied with that answer and went to customer service. Torinda was helpful. She called over to the Henderson store. They said they would call back. She told me she would call me when they called her. No call. I was given a $30 gift card for my trouble. Today is 2/22 and no one has called and no information about my order has been emailed. Totally dissatisfied!
21 February 2025
Reply from RC Willey - Summerlin
I apologize for the inconvenience and frustration you have experienced. We appreciate your feedback and will pass this along for internal review. Please call our Summerlin store at 702-515-2600 for updates on your order.
So easy to order online
So easy to order online! Delivery notification and updates kept me informed. Items arrived in perfect condition by a friendly delivery person. You guys are wonderful. ♥️
18 February 2025
Reply from RC Willey - Summerlin
Thank you so much for the 5-star review! We are so glad to hear that the ordering and delivery went so smoothly! We hope you enjoy your new furniture!
Nice workers very helpful.
18 February 2025
Reply from RC Willey - Summerlin
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Reply from RC Willey - Summerlin
Hello, we apologize you haven't received your order yet. Looking at the order number you have given us, we can see that your item is ready for pick at our Summerlin store and was set to pick up only when it was ordered. If you do need any further assistance, please reach out to our customer service office and we will be happy to assist. You can reach us at,
702-515-2600
Mon-Sat
10:00 AM - 8:00 PM
Closed Sunday
Thank you.
Awesome and fast delivery when other…
Awesome and fast delivery when other places a month out!
17 February 2025
Reply from RC Willey - Summerlin
Thank you so much for the 5-star review, Chrissy! We a so glad that your delivery experience was awesome, and that our drivers were able to make sure it was quick! We hope you enjoy your new furniture!
Beautiful Mason Park bedroom set
Beautiful Mason Park bedroom set! Our Sales Associate, Tony Nguyen, provided excellent customer service and great communication! We highly recommend RC Willey for the quality of their furniture and their outstanding customer service!
4 January 2025
Unprompted review
Reply from RC Willey - Summerlin
Thank you for your feedback on your overall experience with Tony and our Summerlin location! Hope you love your bedroom set and that we see you again soon!
I have not been contacted to set up a…
I have not been contacted to set up a delivery date for a product I bought several days ago. UPDATE: Called RC Willey and was told to call the third party delivery service because the dish washer had been received by them and they should be scheduling delivery. Called and was told by the delivery service the dishwasher had not been received and was still in transit. They did call me later to let me know RC Willey let them know the dishwasher was “now in stock” and they would receive it in a few days. When I made the purchase I selected it based on availability. If it were not for the third party delivery service, I would never have received an accurate update.
6 February 2025
Reply from RC Willey - Summerlin
Thank you for reaching out to us.
Please call the online help desk team at 888-584-5156 option 1, and they can verify your account and can assist you by providing the appliance installer's phone number.
Their hours are M - Sat 7am – 9pm MST.
Great experience!
Placing my order was easy with the online website. I found the various items I wanted and place the order. The items arrived within a week and The Delivery were professional and quick! I am completely satisfied!
28 January 2025
Reply from RC Willey - Summerlin
Thank you for your review.
We are glad everything went well with your recent purchase.
My go to place for home furnishings!
I have been purchasing all my large appliances, furniture & flooring through RC Wiley in Summerlin and they have always given me the best customer service. Their sales, promos & special financing has made purchasing from them seamless. Their delivery & installations have been top notch. All around great customer service!
1 February 2025
Unprompted review
Reply from RC Willey - Summerlin
Hi Karen! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Ease of purchase and perfect payment options
I love the ease of shopping on the websight. I also love the 12 months same as cash option. I make many of my large furniture and electronics purchases at RC Willey.
31 January 2025
Reply from RC Willey - Summerlin
Thank you so much for your kind words about our online website. We are glad to hear that you enjoy the payment options we offer. We can't wait to see you again soon!
Easy
The ease of ordering on line and the quick delivery was amazing. I would order again.
22 January 2025
Reply from RC Willey - Summerlin
Hi Cynthia! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Everything went well delivery and set up
7 January 2025
Reply from RC Willey - Summerlin
Thank you so much for the 5-star review! We are happy to hear that your delivery went well and that set up had no issues! Hope to see you shop with us again soon!
Reply from RC Willey - Summerlin
Thank you for your review.
We are glad the team took good care of you on your recent visit.
Electric range
I ordered online and it was so easy and I found just what I was looking for
11 January 2025
Reply from RC Willey - Summerlin
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Superior purchase and pick up
Every single person we encountered in our purchase was professional, polite, pleasant and helpful. Can’t say enough about the customer service.
9 January 2025
Reply from RC Willey - Summerlin
Thank you so much Terry, for the kind words about our team to our service! We are very happy everyone was able to make sure your experience with us was the best!
Reply from RC Willey - Summerlin
Thank you so much for the 5-star review, Philip! We are very glad to hear that it only took a phone call to help you with what you needed! We hope to see you shop with us again soon!
Whell I got played for the 3rd time ..2…
Whell I got played for the 3rd time ..2 times prior some one supposed to show up to fix my couch..they didn't show up first time a least the tech was nice enough to called me and letting me know he wasn't coming. No call o nothing on the second time tird time I called after waiting for 3 hours for delivery the remplacent cuch I was promes never show up they tell me they went to pick it up from the store but i wasn't there..so im stuck with a fully extended couch for about 2 months...so from there i don't know how much Worst can it get...how to make it better pick up your couches an get me a full reimbursement...just waiting for te 14 of this month to se what excuses do i get this time.
7 January 2025
Reply from RC Willey - Summerlin
We sincerely apologize for the inconvenience with your recent deliveries and services. We understand that it can be frustrating to not have the best communication when it comes to the deliveries and we will make sure to address this with our team internally. We are glad to see that looking at your account you were compensated for the first time our drivers were unable to come and that we were able to get an exchange for your couch ready. We recommend keeping in touch with our customer service team they can keep you informed on what is going on, or to see if there are any other options available. You may reach them at,
775-337-4600
Mon-Sat
10:00 AM - 8:00 PM
Closed Sunday
Thank you.
Great place great costumers service.
6 January 2025
Reply from RC Willey - Summerlin
Thank you for your review.
We are glad the team took good care of you.
Zach in appliance was very…
Zach in appliance was very knowledgeable and kind. He is a honest and a kind man. I will refer him to many friends. Thank you Sir! Great Job.
4 January 2025
Unprompted review
Reply from RC Willey - Summerlin
Hi Alex! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Easy purchase
Easy purchase. Delivery time was 6 days from purchase which I think is too long. However, the actual delivery associate was great.
23 December 2024
Reply from RC Willey - Summerlin
Thank you for your review.
We are glad your delivery went well.
We look forward to seeing you again soon.
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