I've been using RDP.Monster for a while now, and I’ve had a great experience. The performance is excellent, and everything runs smoothly without any issues. Anytime I’ve had a question, their support... See more
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I started using rdp.monster and was pretty impressed because of the price I paid, it was really cheap. The support team was really helpful, the replies were insanely fast. The RDP itself runs remarkab... See more
Worst experience, First they give me wrong ip address i purchased US one but they give me UAE one then i asked them to change it to USA after asking so much they changed it to USA but then it was ge... See more
Company replied
I was looking for RDP for 24/7 youtube livestream. Got this company recommendation on quora. Before I purchase their plan, I contacted support on Telegram. Their reply was quick and recommen... See more
Company details
- Web hosting company
- Computer service
- Gaming services
- Internet Service Provider
- Process server
- VPN Service
Written by the company
rdp.monster provide cheap & high quality dedicated RDP (instant delivery). 100% Privacy - Anonymous - No KYC
Contact info
4.3
Excellent
176 reviews
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very fast and good rdp's
10 March 2024
Unprompted review
Absolutely disgusting service with zero…
Absolutely disgusting service with zero support if needed. Live chat on the site has a so called guy named Henry arrogantly belittles any issues and mocks you and blame any issues on you. I even went on and purchased a new RDP since he made me think maybe i crashed the old one and it was all my fault, and the new rdp doesnt work and i tried it on different machines. No customer support, but they are glad to take your money. Ridiculous.
***Update after company response:
For your information, I was extremely patient and clearly stated the issues I was having and even support from telegram chats had an identical behavior to Henry. They immediately got defensive and accused me of being disrespectful eventhough I was not at all. I had simply explained that I was frustrated since it had been days and days of trying to get support. I was told that the rdp in question would have been fixed which it was never fixed. I wasted money and time purchasing an additional service since I was told it was my fault. So, this company does mot deserve clientel since it is so obvious that they do not respect their customers nor provide a fair support at all. They are defensive and manipulative and only try to help after you write a much needed bad review. And I have all the screenshots to prove it if needed. Thank you.
9 March 2024
Unprompted review
Reply from rdp.monster | Cheap & High Quality RDP Hosting
Dear HB,
We are deeply sorry to hear about your disappointing experience with our service. We continuously strive to provide quality customer support, and it is disheartening to learn that you did not receive the level of assistance expected.
We want to inform you that Henry, the representative mentioned in your review, has been removed from our team due to his inappropriate behavior. We take reports of disrespectful or unprofessional conduct from our staff very seriously.
Regarding your issue with the RDP, we have repeatedly offered assistance, but it appears that we have encountered difficulties in resolving the problem due to the lack of necessary information.
We remain committed to resolving your concerns and providing you with the support you need .It's been several days now that you've been seeing our messages or we've been trying to help you but you haven't replied.
Please reconsider providing the necessary information so that we can work together to resolve the issue promptly.
Once again, we apologize for any inconvenience caused and appreciate your feedback, which helps us improve our services.
**UPDATE
You've updated your review, so I'm updating our response. You came back to us for help, the team helped you, and there are no more problems. I don't understand why you're behaving like this on TrustPilot.
Sincerely,
rdp.monster
I'm from Brazil
I'm from Brazil, and I use it for different purposes... the quality of the servers are very good, and the cost-benefit is great, the company is growing a lot with this excellent service!
5 March 2024
Unprompted review
easy to use rdp service
easy to use rdp service. very simple design/ui. its so good for people that just want to setup a simple server. fast delivery literally instant support and very fast connections
5 March 2024
Unprompted review
Donkey service
Its a baaaaadddddd services! All servers It's to slowly like a donkey!!!! DON'T BUY FROM THIS PROVIDER
3 March 2024
Unprompted review
A very good VPS Site +Very good and…
A very good VPS Site +Very good and fast Support!
28 February 2024
Unprompted review
Henry doing very good job.
22 February 2024
Unprompted review
I bought a rdp to run emulator on it
I bought a rdp to run emulator on it , they were great specially the customer they answered my each and every question
21 February 2024
Unprompted review
Cheap & HQ Hosting
Cheap & HQ Hosting
Best Customer Support you can get.
Recommend 100%
20 February 2024
Unprompted review
Great RDP service and very helpful…
Great RDP service and very helpful support team.
Definitely highly recommended. A++++
12 February 2024
Unprompted review
Very good service and really good RDP
12 February 2024
Unprompted review
Iv been using rdp monster for about 4/5…
Iv been using rdp monster for about 4/5 months. The experience they offer is beyond amazing with there high quality web panel and much more.
#rdpmonster on top
21 September 2023
Unprompted review
Customer support is really good
Customer support is really good, help my fix my issues right away. Delivery of goods are also fast, the rdp itself are fast and reliable too.
8 February 2024
Unprompted review
Excellent RDP
My RDP works perfectly, no problems and support is super responsive. What could be better? And what can I say about the resellers? Their machines are top-notch, and it shows.
5 February 2024
Unprompted review
best site to order rdp.
best site to order rdp.
fast response from the staff, instant rdp activation, too many payment methods.
<3
24 January 2024
Unprompted review
Rdp monster awsome
27 January 2024
Unprompted review
They made public my personal info on a…
They made public my personal info on a cracking/hacking forum. My registered email is now public on the internet
23 January 2024
Reply from rdp.monster | Cheap & High Quality RDP Hosting
(2 REVIEWS FROM THE SAME PERSON, SO 2 TIMES THE SAME ANSWER)
Hello,
First and foremost, we want to emphasize that we take all customer feedback seriously and strive to provide the best service possible. However, we feel it's important to clarify a few points regarding the issues raised.
The customer who posted the reviews has been involved in a dispute that extends beyond our platform. We want to assure you that we have thoroughly investigated the matter and have found no evidence to support the claims made against us. In fact, the customer in question has been refunded by the party responsible (which is not us), as documented in the forum thread linked below:
Hopefully the reviewer will show good faith for the first time and delete his 2 reviews, which has nothing to do with us. Thank you for your understanding.
Sincerely,
rdp.monster
Scammer!
Scammer!
After i paid 83$ for 64 GB DDR4 ECC Dedicated they deleted my account from their database.
My login is not working now!
Be aware!
12 January 2024
Reply from rdp.monster | Cheap & High Quality RDP Hosting
(2 REVIEWS FROM THE SAME PERSON, SO 2 TIMES THE SAME ANSWER)
Hello,
First and foremost, we want to emphasize that we take all customer feedback seriously and strive to provide the best service possible. However, we feel it's important to clarify a few points regarding the issues raised.
The customer who posted the reviews has been involved in a dispute that extends beyond our platform. We want to assure you that we have thoroughly investigated the matter and have found no evidence to support the claims made against us. In fact, the customer in question has been refunded by the party responsible (which is not us), as documented in the forum thread linked below:
Hopefully the reviewer will show good faith for the first time and delete his 2 reviews, which has nothing to do with us. Thank you for your understanding.
Sincerely,
rdp.monster
good service best support thannks you…
good service best support thannks you so much team stay up <3
1 August 2023
Unprompted review
Superb service and support
Superb service and support. Must recommend this service to all.
30 December 2023
Unprompted review
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