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Rated 5 out of 5 stars

Received the package exactly when promised and I need to congratulate them for their branding. The box was exactly the size needed to fit the 3 ordered items, with a very premium look. Nice jo... See more

Rated 4 out of 5 stars

N-Acetyl Semax Amidate, N-Acetyl Selank and P21 sprays all appear genuine and potent. Unfortunately, the spray tops have been replaced by pipettes which makes dosing impractical (though they do warn... See more

Rated 5 out of 5 stars

The packaging I have received so far from you are totally great - everything is sealed, no any damages and including the fact that it's coming from Sweden to UK (also pandemic constraints) - it's quit... See more

Rated 4 out of 5 stars

First and foremost, the products offered by Reachgenius are hard to come by in Europe and are of very good quality. However, there seems to be problems with them processing orders in a timely manner.... See more

Company details

  1. Chemical Manufacturer

Written by the company

Nootropics for a faster mind. Discover the human potential and raise the world's cognitive performance!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

266 reviews

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Rated 1 out of 5 stars

No recommendation

Ordered Monday and received order confirmation immediately. Since then I haven't heard anything regarding tracking or even a reply to my inquiry of the current status.

Doesn't make sense to advertise "Nootropics clearance sale, up to 70% off starting in a few hours!" and then leave customers in the dark.

27 June 2021
Unprompted review
Reachgenius logo

Reply from Reachgenius

We're sorry about this. We did not expect such an extreme order load and we did fall behind both at dispatch and the customer service, but we are working hard to catch up and help every one of our customers. Please let us know if you still have not gotten any updates on your order, we guarantee delivery or your money back

Rated 1 out of 5 stars

Scamers

I rarely write any reviews but it is time to show that reachgenius started to scam their customers after building up a reputation.

Haven‘t heared anything since my last order almost two weeks ago KTUTZIOWX.

This is the THIRD time they are delaying my order for weeks. Why am I still ordering? Thats what I ask myself the first two times they tried to find excuses now they dont even respond to emails.

You are ordering something with DHL EXPRESS from them and get it TWO or THREE WEEKS later. But that isnt everything!

They even scam with the weight of their products. Bought NA SEMAX Amidate 25mg, but got only 8mg and the other one had 9mg. Other retailer always gave me MORE so they avoid giving out too little. Best of all you will never know how much you will get if you buy a pre mixed spray version of Semax.

Avoid these scamers!

19 June 2021
Unprompted review
Reachgenius logo

Reply from Reachgenius

You have now received a full refund both for this order and for the product that you were unhappy with. We are very sorry that you have had this negative experience.

Rated 5 out of 5 stars

Terrible costumerservice ( got resolved )

I ordered some products wich not arrived as expected. After some communication problems and discussions reachgenius refunded me. So if something is wrong and gets resolved like that i am in the end happy. Thanks reachgenius for making that right.

17 June 2021
Reachgenius logo

Reply from Reachgenius

Hi. We're very sorry that you've had this experience. You have received a full refund for the product that did not arrive in good condition, but please let us know if there's anything more we can do.

Rated 1 out of 5 stars

FXFLGDWHM,okay guys this is my second…

FXFLGDWHM,okay guys this is my second review .An update over 2 weeks ago paid DHL express 26 pounds .A week later after calling a false mobile number so on site.Number of emails that were never answered .Only after posting on trustpilot did I get a reply .They told me I would get a refund for DHL.Thats over a week ago.Again no.replies on email.I but nootropics from all over the world ,this was my first time here,an absolute nitemare.The refund info was only for people to see on trustpilot.The good reviews are obv fixed
.On Monday reporting them to trading standards and will fight tooth and nail.to have them listed as a scam. a v understanding person but this has been beyond belief

15 May 2021
Unprompted review
Reachgenius logo

Reply from Reachgenius

Your dispatch got delayed a couple of days, so we refunded you the full shipping cost of €26.79 on 07/05/2021, and shipped it for free. Our processor confirms a successful refund. You signed the delivery of your shipment 5 workdays after placing your order. You are welcome to shop somewhere else next time.

Thank you
Gustav

Rated 5 out of 5 stars

Very good support

Very good support, I had a problem with one of the chemicals being illegal and I have noticed it only after ordering, contacted the support and they reacted very quickly even when there were a lot of orders because there was a sale.

12 May 2021
Rated 4 out of 5 stars

Usually good, overall OK

Usually good. Occasional hiccups with delivery/quantity but overall OK. There are better (more trustworthy, better fulfillment, better Comms) sellers but not many in the EU.

10 May 2021
Rated 1 out of 5 stars

no reply from customer service

no reply from customer service. I was meant to get my product 3 days ago, still nothing.

2 May 2021
Unprompted review
Reachgenius logo

Reply from Reachgenius

Hi!
Did you receive a reply from us? If not, we must have missed your email so please contact us and we will solve the situation :)

Thank you,
Gustav

Rated 1 out of 5 stars

Bad quality of the product I bought…

Bad quality of the product I bought last time. The things getting worse with the company after the last changes.

30 April 2021
Reachgenius logo

Reply from Reachgenius

I'm sorry that you are not satisfied with the product. If you'd like a compensation, please contact customer support at info@reachgenius.se.

Rated 5 out of 5 stars

The packaging I have received so far…

The packaging I have received so far from you are totally great - everything is sealed, no any damages and including the fact that it's coming from Sweden to UK (also pandemic constraints) - it's quite fast shipment. So, overall I'm really happy with you and your service. Also I'm thankful that finally you have added an option to pay by card even though if you live outside the Sweden which makes my life easier.

14 April 2021
Rated 5 out of 5 stars

Usually I give no recommendations or…

Usually I give no recommendations or reviews but in this case I clearly have to write about reachgenius.se

Because my former nootropics supplier went out of business i was searching for a new reliable vendor/supplier with a solid service and clean reliable pure products.

Delivery in Europe was really fast , thanks for that, really good.

So now the quality, I thought that my former nootropics vendor had good quality products and they weren't bad really not.

But in fact the quality of the ordered product from reachgenius.se was and is really outstanding.

I found my new nootropics supplier.

Thanks for your great service and product.

I am excited to test other products from this site.

14 April 2021
Rated 5 out of 5 stars

Awesome!

Ordered a few times and even have friends who now order from this company! Great products, great prices and awesome customer service

Will always choose them

12 April 2021
Rated 4 out of 5 stars

Good peptides, need proper sprays though

N-Acetyl Semax Amidate, N-Acetyl Selank and P21 sprays all appear genuine and potent. Unfortunately, the spray tops have been replaced by pipettes which makes dosing impractical (though they do warn upfront about this on their site).

Only real criticism I have is that it arrived much later than the estimated delivery date.

12 April 2021

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