Read the Label Reviews 2

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Wellness centre

Information provided by various external sources

natural handmade, organic, fairtrade raw materials, synthetic free, zero waste


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Misleading information on the website

I ordered one of your Eucalyptus, Dives and Geranium washing up liquid and received it last week.
But when I checked the label on the bottle, there were more ingredients listed there than on the website, like surfactants and Phenoxyethanol, which according to your website it was free from.
I’m very disappointed as I thought I found a natural alternative free from nasties.
I had subscribed to receive it on a monthly basis but I have now cancelled it as I don’t want to buy a product which is different than the one listed on the website.
I’ve emailed them more than 2 weeks ago and haven’t received any reply yet.
Very bad customer service and misleading information on the website.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Contacted several times by message, email, phone, Facebook message and still no idea when my order will arrive, even though I placed it more than 2 months ago.

20 May 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look