My first order went very smoothly, not the fastest but it was delivered from Scotland to South East England! Very well packaged, care was clearly taken. I also love that Real Foods is a long-running i... See more
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For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.
Contact info
37 Broughton Street, EH1 3JU, Edinburgh
- 0131 556 1772
- webshop@realfoods.co.uk
- realfoods.co.uk
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Replied to 100% of negative reviews
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Ordered organic garlic, what I got was !
Ordered organic garlic, and what I got was out of date, poor quality fungi infested garlic...
I paid nearly 10 pounds for this piece of .....t
Best to go out and buy from Sainsbury's or Tesco...these small firms have no chance

Reply from Real Foods
EXCELLENT OVERALL
EASY TO ORDER
KEEPT UP-TO-DATE WITH EMAILS
PROMPT DELIVERY
GREAT PLACE :)

Reply from Real Foods
Organic wax free lemons
Purchased some organic wax free lemons from Real Foods as these seemed to have become difficult to get from our usual supermarket suppliers. When they arrived the difference in quality between these and the run of the mill supermarket offerings was obvious and made the cost of delivery well worthwhile.

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The prices are great
The prices are great, the range is extensive, the communication is excellent and the customer service is exemplary

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Ethical
Ethical, truly ethical. They looked after us duriing the Covid outbreak and I have found them to be lovely people to speak to on the 'phone... no chasing round trying to speak to a real person. They don't take payment until the box has been delivered. If we had a problem with a delivery company they gave us a choice of other companies to try. Unlike some other stores they carry a huge range of ingredients, not just the most popular. This is wonderfuf if you are cooking organic vegan food from scratch.They also have their own label for some things. When I first went to Real Foods many years ago, I came across a review that said the Packing was an art form. They were right!

Reply from Real Foods
Good website
Good website. Very reasonable shipping. Good food products. Well packed and arrived in good time. Good communication too.
🙏

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Really great service
Really great service, and wonderfully fresh, obviously organically grown vegetables

Reply from Real Foods
A good find!
Competitive price for a sought after product transacted with redeeming customer consideration overcoming brief availability issue.

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Very happy with products and service
Very happy with products and service. Nice company to deal with. Will use again.

Reply from Real Foods
Real Foods supply good tasting dried…
Real Foods supply good tasting dried fruit, this is what I come back for. Tasty and good quality improves everything that I use them in

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Sourced a product that was difficult to…
Sourced a product that was difficult to find and much more expensive elsewhere. Good communication and quick delivery.

Reply from Real Foods
25kg Organic Oat Groats
Excellent product, good price, very well packaged and fast delivery. I have shopped with Real Foods before and cannot fault their customer service. Highly Recommended*****

Reply from Real Foods
Excess sugar on fruits. Disgrace.
Regularly seek healthy food. That is RF claim.
I/we need to reduce rich fructose fruits...
Dried fruit is not the best.....higher in sugar/fructose.
But, I do like dry sour cherries.....checked tart was same as sour on RF plastic bag.....and, unfortunately, didn't spot it was loaded with refined sugar (& sunflower:(
Either they do things right with their expensive healthy approach, or let folks admit otherwise.
Profoundly disappointed. My error....
Nonetheless, 'Real' foods???
Not impressed....putting sugar in sour cherries is plain wrong for 'real' foods. End off. I accepted I hadn't spotted this at the RF shop. Sent back my retail shop £4 bag. Gave a complaint....no response.
Clearly not the right retailer I used to enjoy. And, LF's TP response not owning up. Fructose is genuinely a health risk.

Reply from Real Foods
Amazing
Amazing. I am first time buyer. I ordered 25kgs of organic pinto beans which were out of stock at the time of ordering and I got them within a week. Excellent customer service either by e-mail or phone all the way. They will even track your delivery if there is a problem.

Reply from Real Foods

Reply from Real Foods
Outstanding business on so many levels!!!
This was my first time using Real Foods. Top quality products, outstanding customer service and great communication. You can't ask for anything else. Highly recommended to all. AAA+++ Thank you.

Reply from Real Foods
Brilliant service
Brilliant service, fast delivery, great quality products.
Ive been trying a Paelio diet and theres so much to choose from. Ive had a variety of different goodies. My only negative is I ordered some turmeric root with my last order and one of the roots was a looking a bit old and tired. Otherwise its the second time I've purchased goods from here and I love it, I won't be looking to do my whole foods shop anywhere else.

Reply from Real Foods
Competitive prices
Competitive prices with reasonable postage costs...orders always arrive quickly too.

Reply from Real Foods
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