Real Genius Reviews 

Gigi and team were great! I’ve completed many loans with them, always competitive and took time to answer our questions. Highly recommend!

I have a client with this company right now and I will NEVER recommend this company, not even to my worst enemy. I have been in the business for over 7 years and I have never dealt with anyone so unprofessional in my life! William Huto decided it was ok to yell at me. We have been given the complete run around and lied too.

Brian Gillespie and James Baxter of Real Genius were very helpful and easy to work with.
Both were very friendly, communicative, responsive, and professional. They kept the process on track through several twists and turns and got me a great rate on my mortgage with a quick turnaround time.

Went on website to get rates - I have a good credit rating and am a first time homebuyer. After spending 5 minutes answering questions and providing email and phone number (which opens me up to marketing calls/texts), they failed to provide any loan options or rates. Big waste of time!

The team is very fast with the entire process and they are great with reaching out with updates! Fast responses as well!

The experience was great. They were very kind sufficient and easy to talk to and deal with they are very experience.

Pat got the loan process going with a perfect balance in our initial touch point by offering information and listening to my interests. When I told him I was shopping around he kept in touch but was never pushy.

Once I was ready to run my credit and move forward he was very well organized and an awesome communicator. I told him to give me the best deal up front, no haggling. Pat did just that and blew away the competition with the loan terms and his service.

Once the loan process went into full gear he maintained attentive support and always maintained top notch professionalism.

The loan service industry has become very disappointing so I'd put Pat and Real Genius as a rare gem, so happy to have worked with them on this loan!

Fast,painless and great rate and low closing costs

Our customer service experience with Real Genius was nothing short of a Five Star rating. It all started with the associates at Real Genius that walked/assisted us through the seamless process. There was constant /factual communication throughout the process for our benefit. Everyone was professional, knowledgeable, courteous, responsive, and willing to assist with every detail.
I would like to do a shout-out to Dean Fiore, who assisted us on getting our process started. Dean was the first Real Genius associate we communicated with and what an impression he left on us! Thank you Dean. We were then setup with Gigi DePoli, our Sr. Mortgage Banker. Gigi took us through the entire mortgage process, constantly communicating and checking in with. We felt like we were in good hands with Gigi. Gigi is very knowledgeable and has tons of experience in his position. Thank you Gigi, you always made us comfortable from start to finish. Then there was James Baxter, our Processing Manager. James ensured that our goals in the financing transaction were met. James ensured we understood every step of our loan and loan terms.
We had 3 home runs with the associates that assisted us at Real Genius. Thank you Real Genius for the best mortgage experience!!

Every Thing Went Great From Start To Finish.

Can’t say enough good things about Real Genius. I’ve worked with Woody Haskins for a few years and multiple home purchases, it’s always been the best experience. The Real Genius team is also extremely helpful! James went above and beyond - he worked out the logistics of purchasing a home while we lived in another state, which was at times like herding cats. But nothing I had to worry about, thankfully. They managed everything and made it so easy.

I worked with Patrick Moore. He was responsive, helpful, and not pushy on anything. He allowed me to lock in a low rate compared to the market average. Highly recommend.

Dean was the most polite, patient, and accommodating person. He offered us best rates among the leading 6 agents/banks. Highly recommend him for his work, dedication, and help.

I had the pleasure of working with Jennifer. She was amazing to work with. Very fast and prompt with every question that I had. She seemed like she was very knowledgeable at what she does. I couldn't have asked for anybody better to work with. I'm definitely recommending more of my friends and family to work with her.

Cheyenne did a great job working with the less than perfect measurements i provided. She understood that this was an initial pass for me as i gather information and come to understand and price IKEA cabinets, and how they may suit my renovation. She was flexible with this, and played along with me. It's in that openness, I found freedom to go beyond just replacing cabinet for cabinet. She also took the opportunity to let me know of the programs IKEA offers (measuring appointments, installation crew, as well as counter options) I look forward to fine-tuning my plans and putting together an official order in the very near future.

Responses were prompt at first, then went 2 weeks without any answers to my emails. I was required to use their appraisal company, but then they said they couldn't do it, so I had to find one myself which cost a lot more. Plus, I ended up having to pay to extend the lock because of the delays. Then they wanted to add points because the appraisal came in just 3% shy of my initial estimate, so I ended up reducing the loan amount a bit. Not a pleasant experience.

2 weeks! From the time that I clicked enter on my computer to submit the online application until I signed the closing papers in my kitchen sitting at my own table took only 2 weeks! The entire process could not have been any more simple and smooth. They would send me an email every time that a document was requested and I would have it uploaded with a confirmation of receipt in less than 24 hours. The phone communication and the level of professionalism was very comforting.
This was the quickest, easiest and most worry free closing that I have ever been involved in! The closing attorney took their time explaining every paper that I was signing and was happy to answer any questions that had. I highly recommend them and I will definitely use them again when needed!

We had a great experience working with the Real Genius team.

Predictable process and clear communications keeping you always informed of where you are and what cones next and when. Competitive rates.