Hired them to fill my tax return and…
Hired them to fill my tax return and got countless and endless headaches. Avoid this company at all costs!
Some of the issues:
- The tax return was sloppy and full of missing information/mistakes. They couldn't even fill my address correctly! I lost several hours calling CRA support to fix their mess.
- Good luck getting a reply from them. It took me months and insistent calls/emails to hear back from them. Finally the excuse was that "the responsible person was away due to personal matters/vacation/other issues" (the excuse varied)
- When they do reply, it is almost always an incomplete answer. You make 3 questions and get 1 answer.
- Finally got my CRA account blocked due to a cyber incident on RealTax side! Now God knows what is/will happen to my personal data. Well done RealTax!
- Cherry on top: they removed their Google Maps info trying to hide their horrendous 2.x stars!
Summary: gave them my money to get sloppy work, my personal data leaked God knows where, and a ton of mess to clean up!

