RealTime Laboratories Reviews 

189
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

Ordered this test after a friend was recommended it by her Naturopath. The process was super easy, within 2 weeks of placing the order online I had collected my urine and had results. I panicked a bit... See more

Rated 2 out of 5 stars

In November of 2025 I ordered the Mycotoxin Test. I received the test in a timely manner and results were given in a reasonable time. The low rating is due to Real Time charging for the test twice. T... See more

Rated 3 out of 5 stars

When I ask a question, the response was rather condescending. Obviously Paul thinks that everyone shares his knowledge and doesn't understand the struggle of trying to figure a solution to healing a... See more

Rated 2 out of 5 stars

I have tried in every way I could possibly think of to get someone to contact me and let me know how I can get the paperwork to turn into my insurance. It says it’s available but it doesn’t show up i... See more

Company replied

Company details

  1. First aid station
  2. Pharmacy

Information provided by various external sources

We use a patient-focused approach and an advanced mold test kit to help those suffering from 15 common and toxic mycotoxins produced by indoor mold contaminants.


Contact info

3.0

Average

TrustScore 3 out of 5

189 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(189)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The wrong kit was sent

The wrong kit was sent but real-time sent out the proper replacement kit in a timely fashion.

12 May 2019
Unprompted review
RealTime Laboratories logo

Reply from RealTime Laboratories

Dear Marjorie,

Thank you for your purchase, I am sorry to hear that you received the wrong test. Your feedback will help make our service better.

Best Regards,

Heidi Barrier
Director of Marketing

Rated 3 out of 5 stars

The company did not fulfill my request…

The company did not fulfill my request for an order over a month ago. When I called them again and went online it took six days for me to get the order. Very slow service.
This is one of two companies who does mycotoxin testing, and the only company that does mycotoxin testing on house or building samples. I appreciate what they offer the public but their response time was way too slow

9 May 2019
Unprompted review
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