I spoke to the young man with a name starts with L. He was very respectful through out the call. I was able to chooses and express myself without the fear of being judged or intimidated. As you maybe... See more
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Company details
- #41 of 225 best companies in Insurance agency
- #71 of 170 best companies in Insurance broker
- #35 of 49 best companies in Life Insurance Agency
Information provided by various external sources
Here at Reassured Ltd, we specialise in finding you the cheapest life insurance cover, whatever your needs. We are one of the UK’s largest brokers of Protection Insurances specialising in life insurance, and have the experience and expertise you need to secure your cheaper, better life insurance policy. We understand the world of life insurance can be confusing, which is why we’re here to demystify the jargon and make it simpler for you to choose your ideal policy. We make it easy for you to find, set up and start your perfect life cover today, giving you peace of mind that your family are protected.
Free Trust Service
Reduce and potentially avoid Inheritance Tax and delays due to probate
Contact info
Belvedere House, Basing View, RG21 4HG, Basingstoke
- 0808 168 2025
- review@reassured.co.uk
- reassured.co.uk
Asks customers to review
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Replied to 99% of negative reviews
Typically replies within 24 hours
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Extremely professional and understanding
Michael was extremely professional and took the time to listen and understand exactly what I needed. I had tried several other companies but Michael's manner ensured I choose Reassured.
Excellent customer service
Abby was great, explained everything really well and found us the best deal with a reassurance that cover is achievable despite age and medical conditions. Excellent customer service.
Taking out life insurance
The policy was explained to me fully so I could understand it and the staff were very polite and helpful and understanding.
Samantha was wonderful
Samantha was wonderful! She was extreamly polite amd helpful, went through everything with me very well and got me a really good policy.
Very helpful member of staff who didn't…
Very helpful member of staff who didn't try and push me into something I didn't want
Easy to understand what was being said…
Easy to understand what was being said not rushed questions answered and time given to process the information the person who dealt with me was pleasant patient and had a sense of humour which made the experience a pleasant one
professional efficient service
Peter was very informative
Peter was very informative, I felt a bit under pressure to sign up on the first discussion. I needed time to discuss with my wife. He was considerate to allow me that time.
Staff was exceptionally polite lovely…
Staff was exceptionally polite lovely to get on with. Not pushing myself into taking policy out will recommend 👌 100%
The guy I spoke to on phone was nice…
The guy I spoke to on phone was nice and really helpful
Nathan dealt with my claim quickly and…
Nathan dealt with my claim quickly and talked me through all my options and found me the best deal.
Very patient when answering all my …
Very patient when answering all my many questions.
Felt very confident that I'd made the right decision.
Friendly and helpful.
Highly recommended.
Josh was brilliant
Josh was brilliant. Very professional. Took time to explain things. Asked if I understand and would reiterate if I seemed to struggle. He made me feel listened to and he put me at ease.
positive experience with Brendan. Thank you
I had a really positive experience with Reassured. The staff were friendly, helpful, and took the time to explain everything clearly without any pressure. They made the whole process simple and stress-free, answering all my questions patiently and professionally. Excellent customer service from start to finish. I’d definitely recommend them to anyone looking for reliable and supportive assistance.
Thank you Sam Carlton for all you help…
Thank you Sam Carlton for all your help today. Great customer care, good communication and all well explained. Thank you - Fabio
Excellent service from start to finish
My experience it was great under Ryan Murray excellent service from start to finish. Ryan it was professional and took the time to explain all the options clearly.
Highly recommend!
Excellent service from start to finish
Excellent service from start to finish. Ryan Murray was professional, knowledgeable, and took the time to explain all the options clearly. They made the whole life insurance process simple and stress-free. Highly recommend!
Everything was made clear to me and was…
Everything was made clear to me and was given options to use.Handled very professionally but also friendly.
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