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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the opportunity to discover new products, often at little to no cost, and find the overall process of obtaining rebates straightforward and smooth. They often receive good quality items and are satisfied with the products offered. Some also highlight the reliability of receiving refunds, whether by direct deposit or check, even if it takes some time. However, a significant number of people have experienced issues with payments, reporting that rebates were delayed, incorrect, or never received, with some missing hundreds of dollars. There are also frequent complaints about unresponsiveness from customer support, with many emails and tickets going unanswered. Some customers also received wrong or broken products, and the website's functionality and organization have been a point of concern for others.

What people talk about most

Refund

Clients share ambiguous opinions on refund, with many reviewers expressing significant dissatisfaction and... See more

Product

Customers had positive experiences with products, often receiving great items at super discounts or even for... See more

Website

People report ambiguous experiences with the website, with some customers expressing satisfaction and... See more

Payment

Users describe negative interactions with payment, with many reporting that they are owed money that was... See more

Response time

Consumers consistently express frustration with the lack of response from customer service, with many... See more

Reviews shaping this summary

Rated 2 out of 5 stars

It started out as a decent rebate site although the processing time is 2X as long as listed on the website. Recently they updated the site and there are issues. Some items are available directly fro... See more

Rated 2 out of 5 stars

I used to have a decent experience with Rebaid until late 2025. Payments did not match up with the withdrawals listed on the site. There is no way to request payment data and the site is horribly diso... See more

Rated 5 out of 5 stars

I’ve been using Rebaid for a few weeks now, and I’m honestly impressed with how easy and legit the platform is. I was skeptical at first (like most people would be), but I’ve already received severa... See more

Rated 5 out of 5 stars

I have had positive experiences with Rebaid. It’s a reliable and trusted platform that has helped me save a lot of money. The refund process does take a little while—about 15 days for the check to rea... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Rebaid.com connects shoppers with online brands offering deep discounts on their products as rebate discounts. Shoppers can find deals with up to a 100% rebate on all types of products, from home and kitchen, sporting goods, baby care, tools and home improvement and much more!


Contact info

3.1

Average

TrustScore 3 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The process is really easy

The process is really easy. Sometimes I can get great items. Not all of the items are great, but if you check constantly, you can usually find some good things that are available.

31 March 2024
Rated 1 out of 5 stars

Very bad

I had $118 on hold. After 3 months everything was ok and I asked check. Rebaid sent me only $74. I tried to catch support 2 months. And had nothing till now.

7 March 2024
Unprompted review
Rebaid logo

Reply from Rebaid

Hi Kat, rebates becomes available for withdrawal 5 weeks after the redemption date. It sounds like only part of your balance was available for withdrawal at the time you requested payment. You can see when your other rebates will become available for withdrawal by clicking the Rebate Details tab on the header bar of your shopper dashboard.

Rated 5 out of 5 stars

I've really enjoyed using Rebaid for a…

I've really enjoyed using Rebaid for a variety of reasons, but the number 1 reason why I love using Rebaid is that it allows me to try different types/brands of products. And I am able to do it because they are either for free or at a highly discounted rate through the rebates. It's a guiltless way to try new things without braking the bank.

20 March 2024
Rated 5 out of 5 stars

I love ordering products from Rebaid…

I love ordering products from Rebaid and receiving full or partial rebates for them. There is a wide variety to pick from and it allows me to try products free and see if I like them. Rebates are easy and no issues with this site

11 March 2024
Rated 5 out of 5 stars

Worth a try

I love using Rebaid to try out new things at great prices. I have repurchased many of the items I found on rebaid.com first.

11 March 2024
Rated 1 out of 5 stars

Scam…

First time using this website and never even received my first check

20 February 2024
Unprompted review
Rated 4 out of 5 stars

Interesting products at good price (after rebate).

Rebaid makes it possible to snap up some intresting products at a good price (after rebate). Rebate checks have always come (I've used this for 2 years now).

Primary challenge I find is their multifactor authorization that doesn't always send the confirmation email when logging in.

25 September 2023
Rated 5 out of 5 stars

Great site

The site offers many products I would normally never buy full price so trying something out at a discount or even free was a big draw to using this site.

29 February 2024
Rated 1 out of 5 stars

Failed to issue rebates

Do not trust this company! They are completely unresponsive to help requests and they don’t issue available balance to you. I’m now out $419.24 I was expecting to receive back. I will not be using their service any longer! It’s quite apparent they’re a scam as they “pick and choose” who they actually reply to! Most recent being a seller on 2/16/24! So they’re still up and running, lurking around stealing money from sellers and buyers! They need to be shut down. I’ve taken this issue up with BBB as well, to seek the money that is owed to me. What a scam named (easily findable in a search) CEO of Rebaid is pulling on everyone involved, while he lines his pockets with our money. I sense a class action law suit in the works against them.

28 March 2024
Unprompted review
Rated 4 out of 5 stars

I really enjoy Rebaid!

I really enjoy Rebaid!
I was able to purchase a lot of last year’s Christmas gifts off of it. I also purchase things for myself as well throughout the year.
I did stop getting supplements off of Rebaid, because of a very bad experience, (which I did leave a review of what happened).
I do wish they would put new products on there more often. I also wish you didn’t have to wait 35 plus days to get your money refunded to you.
I do realize this is so they know you aren’t going to return the product, as 30 days is the return limit, but it’s still a long time to wait!
Other than those two cons, I still like Rebaid & watch for new products all the time..
(Just stay away from the supplements)!

13 February 2024
Rated 1 out of 5 stars

Rebates Missed, Messages Missed: A Rebaid.com Letdown

I decided to give Repaid.com a try by investing $100 in a campaign, expecting to see some rebates in return. Unfortunately, my experience has fallen short of my expectations.

POOR COMMUNICATION WITH SHOPPERS

I was eager to see how their system would work. However, it's been disappointing. Shoppers have purchased the product (for which I set a 100% reimbursement), yet they haven't left any ratings or reviews. As a platform, there should be a stronger effort to educate shoppers about the purpose of this platform. Clearly, it's not for sellers to simply give away their products without receiving feedback in return.

MESSAGING FUNCTIONALITY IS NON-OPERATIONAL

The ability to contact people who purchased the product is a fantastic feature, in theory. However, its execution is lacking. I'm subscribed to the Startup plan, which costs $79 per month, yet the messaging functionality is completely broken. It's been non-functional for almost a week. I can't send messages, making it feel like I'm talking to a wall.

CAN'T GET ANY REPLY FROM SUPPORT

And as for their support? It's as if they're ignoring me. They utilize Zendesk, a commonly used platform, so I receive the automated "we received your message" emails. But that's as far as it goes. I've received NO actual help or follow-up.

To be honest, I was quite excited about this venture, but it has been thoroughly disappointing. A word of caution to anyone considering using this platform: you might want to think twice. I'm hopeful that Repaid.com will address these issues, but as it stands, they're far from meeting expectations.

16 February 2024
Unprompted review
Rebaid logo

Reply from Rebaid

Rebaid is not a review platform. We expressly state that on our FAQ page, Terms of Use, and on the shopper messaging module.

Paying for reviews is against the Terms of Service of all third party marketplaces and review manipulation is enforced by the U.S. FTC.

We replied to you in under 48 hours to address your concern, as well as to provide further guidance on how our messaging system works and appropriate use of this tool.

Rated 4 out of 5 stars

love Rebaid.com

Love rebaid.com.One of my go to sites for purchasing great products from Amazon.Hae been paid $72 and counting would recommend.

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Love it.

Love it.. best site to use, simple process, dont cheat and payment on time.

10 January 2024
Unprompted review

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