Rebel Plants Reviews 

275
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting that plants arrive healthy and exactly as described or pictured online. Many people highlight the excellent and secure packaging, which ensures items are well-protected and arrive safely. Reviewers frequently commend the fast and prompt delivery service, often receiving their orders quickly with good communication. However, some customers also noted issues with items arriving damaged, including chipped plant pots, plants with pests, or those in poor condition upon arrival.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality and health of plants and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent quality of products,... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, highlighting its speed and efficiency.... See more

Order

Customers had positive experiences with ordering, with many finding the process quick and easy. Reviewers... See more

Service

People report positive experiences with service, often highlighting prompt and fast delivery, as well as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing plant supplier. Recently ordered 3 unique orchid plants and all came in great healthy condition🙏🥰will definitely continue to order from Rebel and 100% recommend for all plants and environmen... See more

Company replied

Rated 5 out of 5 stars

Two pots for house plants were ordered. They arrived quickly, well within the delivery time scale given. They were good quality, just as the online image illustrated. The (sustainable) packaging was... See more

Company replied

Rated 5 out of 5 stars

Just received my order of Opuntia Rubescens Consolea, Road Kill Cactus, Plant was really well wrapped for delivery. Plant is excellent quality and fan value for money. Highly recommend this company.... See more

Company replied

Rated 5 out of 5 stars

Clear notification during the despatch and delivery process. The plant arrived in excellent condition, very well wrapped. No spillage of the earth, soil was still slightly damp. I was excited to add i... See more

Company replied


Company details

  1. #64 of 188 best companies in Garden centre
  2. #13 of 43 best companies in Flower Delivery
  3. #48 of 118 best companies in Interior designer
  4. #7 of 11 best companies in Plant Display Store
  5. #4 of 7 best companies in Pottery shop

Written by the company

Rebel Plants offers a unique selection of houseplants and a curated range of beautiful plant pots, vases, and terrariums to complement your green collection. Our selection includes rare orchids and other exotic varieties alongside stylish pots and containers that add a touch of elegance to any space. Whether you want to create a lush indoor garden or simply add a splash of greenery, we provide everything you need to grow and display your plants with style and care.


Contact info

4.8

Excellent

TrustScore 5 out of 5

275 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(275)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Rebel Plants logo

Reply from Rebel Plants

Hello Marcus,

Thank you for your feedback regarding the well-packed delivery of your order. We're delighted to hear that your items arrived in excellent condition. Ensuring the safe and secure packaging of our products is a top priority for us.

If you have any further questions or need assistance in the future, please feel free to reach out.
izzy

Rated 5 out of 5 stars

Great looking plant pots which arrived…

Great looking plant pots which arrived well packaged and perfect.
Delivered later than expected but that's the Royal mails fault. So happy with my purchase.

8 May 2023
Rebel Plants logo

Reply from Rebel Plants

Hello,

Thank you for your feedback. Your satisfaction is our priority, and we're thrilled to know that your items were delivered safely. Should you have any further questions or require assistance in the future, please don't hesitate to reach out to us. We're here to help!

Kind regards
Izzy

Rated 5 out of 5 stars

I'm very impressed

I'm very impressed with the customer service: I accidentally ordered a pot too small for the plant within the same order. They made a recommendation which fit and the delivery was very quick to arrive after that. Will definitely order from them again.

17 May 2023
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Hello,

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our customer service.

Mistakes happen, and we're glad that we were able to assist you when you accidentally ordered a pot too small for your plant. Our team is always ready to help and provide suitable recommendations to ensure your complete satisfaction. We're delighted that the recommended pot fit perfectly for your plant.

We also appreciate your positive feedback regarding the delivery speed. We understand the importance of prompt service, and we strive to ensure that your orders are processed and delivered as quickly as possible.

Thank you for your vote of confidence and for choosing to order from us again. We look forward to serving you in the future and providing you with the same level of exceptional customer service.

Best regards,
Rebel Plants

Rated 5 out of 5 stars

Gorgeous plants with healthy root…

Gorgeous plants with healthy root systems! I ordered across the bank holidays so took a little longer but all arrived happy and with no damage. I've already had a to repot!

4 May 2023
Rebel Plants logo

Reply from Rebel Plants

Thank you for your amazing review! We're thrilled to hear that you received gorgeous plants with healthy root systems. Providing high-quality plants is our top priority, and we're delighted that you are satisfied with your order.

It's fantastic to hear that you've already had the chance to repot your new plants. Repotting allows them to thrive and provides them with the optimal growing environment.

Thank you once again for your kind words and for choosing us as your plant supplier. Your support means a lot to us, and we look forward to serving you again in the future.

Rebel Plants

Rated 5 out of 5 stars

Arrived very quickly

Arrived very quickly, and nothing has died!
Plants all seem very healthy, and are enjoying their new homes.

1 May 2023
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for taking the time to leave us a review! Your feedback is greatly appreciated.

We're thrilled to hear that you had a positive experience with our service. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations.
Best
Rebel Plants

Rated 5 out of 5 stars

Great pots as described

Great pots as described, well packed and quick delivery - recommended!

12 April 2023
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for taking the time to leave us a review! Your feedback is greatly appreciated.

We're thrilled to hear that you had a positive experience with our indoor plant pots. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations.

We can't wait to serve you again soon.
Best
Rebel Plants

Rated 5 out of 5 stars

Healthy plants

Quick delivery, plants were really well packaged and all healthy with no signs of pests :) will be using again!

15 April 2023
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you once again for your glowing review. We truly value your support and look forward to serving you again in the future.
Rebel Plants

Rated 5 out of 5 stars

Excellent service

Excellent quality plant, very well packed. Quick service for a good price. 100% would recommend, will definitely buy from you again. :)

27 March 2023
Rebel Plants logo

Reply from Rebel Plants

Thank you for choosing us and for your wonderful review. Your support means a lot to us, and we look forward to serving you again soon.

Best regards,
Izzy

Rated 5 out of 5 stars

Really great communication

Really great communication, delivery was quick and the plant looks lovely!

26 March 2023
Rebel Plants logo

Reply from Rebel Plants

Thank you once again for your glowing review. We truly value your support and look forward to serving you again in the future.
Rebel Plants

Rated 5 out of 5 stars

excellent service

20 March 2023
Rebel Plants logo

Reply from Rebel Plants

Thank you for choosing us and for your wonderful review. Your support means a lot to us, and we look forward to serving you again soon.

Best regards,
Izzy

Rated 5 out of 5 stars

Really fast dispatch and delivery

Really fast dispatch and delivery. Healthy, happy plants.

14 March 2023
Rebel Plants logo

Reply from Rebel Plants

Thank you for choosing us and for your wonderful review. Your support means a lot to us, and we look forward to serving you again soon.

Best regards,
Izzy

Rated 5 out of 5 stars

Lovely healthy plants

Lovely healthy plants. Impressed by Anthurium Crystallinum which easily split into 3 plants.

13 March 2023
Rebel Plants logo

Reply from Rebel Plants

Thank you once again for your glowing review. We truly value your support and look forward to serving you again in the future.
Rebel Plants

Rated 5 out of 5 stars

beautiful plant

beautiful plant, packed and delivered with care

1 March 2023
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for taking the time to leave us a review! Your feedback is greatly appreciated.

We're thrilled to hear that you had a positive experience with our service. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations.
Best
Rebel Plants

Rated 5 out of 5 stars

Very good experience

I ordered a terrarium. I m very pleased with the item. Its contemporary, simple and very good quality. I would really recommend.

9 March 2023
Rebel Plants logo

Reply from Rebel Plants

Hello,
Your satisfaction is our top priority, and we're thrilled that we met your expectations. Your feedback serves as a great encouragement for our team to continue delivering excellence.

We value your trust in us and appreciate your kind words. Should you need any assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!

Thank you once again for your amazing review. We look forward to serving you again and providing you with more beautiful products.

Best regards
Rebel Plants

Rated 5 out of 5 stars

Healthy little plant

Healthy little plant, packaged really well. Very happy with my purchase and would recommend.

16 March 2023
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your outstanding 5-star review.

Rated 5 out of 5 stars

Top seller

I will definitely order again, the delivery was very quick and the item is fantastic.

27 February 2023
Rebel Plants logo

Reply from Rebel Plants

Thank you once again for your glowing review. We truly value your support and look forward to serving you again in the future.
Rebel Plants

Rated 5 out of 5 stars

Lovely product

Really quick turn around, great quality of product and packed really well to avoid damage. Really pleased with this product .

20 February 2023
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your outstanding 5-star review.

Rated 5 out of 5 stars

Very pretty orchid

Received the orchid in great condition

21 February 2023
Rebel Plants logo

Reply from Rebel Plants

Thank you for your glowing review. We truly value your support and look forward to serving you again in the future.
Rebel Plants

Rated 5 out of 5 stars
Rebel Plants logo

Reply from Rebel Plants

We're delighted to hear that your plants arrived in excellent condition and timing. Your satisfaction is important to us, and we take pride in carefully packaging and shipping our plants to ensure their well-being.

Thank you
Rebel Plants

Rated 5 out of 5 stars

Amazing service

Amazing service. All plants were healthy and in good condition. I was particularly impressed by the pink princess. I will definitely buy again.

13 February 2023
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your glowing 5-star review of our Rebel Plants. We greatly appreciate your kind words and positive feedback. Your support means a lot to us.

We take great pride in providing high-quality plants and exceptional service to our valued customers like you. Your satisfaction is our top priority, and we're thrilled to know that we met your expectations.
Izzy

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