Rebel Plants Reviews 

274
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that plants and pots often exceed expectations and match online descriptions. Many people received healthy, beautiful plants in excellent condition, often with lush foliage and strong root systems. Reviewers frequently highlight the efficient and fast delivery, with items arriving promptly and often ahead of schedule. The packaging is consistently described as excellent, secure, and careful, ensuring products arrive safely and without damage. People also appreciate the helpful communication and overall positive ordering experience, leading many to express their intent to purchase again.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Customers had positive experiences with quality, frequently praising the excellent quality of products, which... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Order

Users describe positive interactions with order, with many finding the ordering process quick and easy, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the great service, prompt delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Two pots for house plants were ordered. They arrived quickly, well within the delivery time scale given. They were good quality, just as the online image illustrated. The (sustainable) packaging was... See more

Company replied

Rated 5 out of 5 stars

Amazing plant supplier. Recently ordered 3 unique orchid plants and all came in great healthy condition🙏🥰will definitely continue to order from Rebel and 100% recommend for all plants and environmen... See more

Company replied

Rated 5 out of 5 stars

Just received my order of Opuntia Rubescens Consolea, Road Kill Cactus, Plant was really well wrapped for delivery. Plant is excellent quality and fan value for money. Highly recommend this company.... See more

Company replied

Rated 5 out of 5 stars

Clear notification during the despatch and delivery process. The plant arrived in excellent condition, very well wrapped. No spillage of the earth, soil was still slightly damp. I was excited to add i... See more

Company replied


Company details

  1. #94 of 189 best companies in Garden centre
  2. #15 of 43 best companies in Flower Delivery
  3. #69 of 119 best companies in Interior designer
  4. #7 of 11 best companies in Plant Display Store
  5. #4 of 7 best companies in Pottery shop

Written by the company

Rebel Plants offers a unique selection of houseplants and a curated range of beautiful plant pots, vases, and terrariums to complement your green collection. Our selection includes rare orchids and other exotic varieties alongside stylish pots and containers that add a touch of elegance to any space. Whether you want to create a lush indoor garden or simply add a splash of greenery, we provide everything you need to grow and display your plants with style and care.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

274 reviews

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1-star

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Replied to 50% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(274)

60 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor Quality Cactus

I bought a cactus from Rebel Plants that arrived in a pot far too small for a plant of that size. The cactus hasn't been cared for properly as the tips of the stems are darker and shriveled looking compared to the rest of it and are also translucent. A part of the stem has also broke off and the soil was bone dry and powdery.

They refused to accept there was any issue with the plant and said "we belive the plant to be healthy when it was sent" despite the many pictures I sent them.

I requested a refund and was told there is nothing wrong with the plant but they would give me a 10% refund which isn't suitable as if I'm to try and save the plant I will need to buy a bigger pot and cactus soil which leaves me out of pocket. Not to mention the cactus is scarred in several places. A little scarring I could accept but not as much as there is on this plant.

They've said I can return the plant for a full refund but I'm responsible for the postage costs which I disagree with because why should I have to pay to return something sub par?

I'll be glad to have returned the cactus and get my money back so I can forget Rebel Plants exist.

It will be my first and last experience with Rebel Plants.

I've been reading the negative reviews for Rebel Plants and their responses to the negative reviews which sound very childish and petulant and almost "it's your fault, not mine" that alone means I'd never want to buy from them again. No doubt they'll reply to this review with some sort of defensive, stubborn response. Not a way to provide customer service at all.

18 September 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Hello,

We’re very sorry to hear that your experience with your order was disappointing. We take great care with all our plants, and they are shipped in the pot size described on our website. Cacti are shipped with dry soil to protect them during transit, as they are desert plants.

As living plants, they can naturally show some minor variations or scarring, which makes each one unique. We also offered a partial refund, as well as the option of a full refund upon return, in line with our policy, to try to make things right.

We truly appreciate your feedback and are sorry that we didn’t meet your expectations on this occasion. Many of our customers are pleased with their plants and our service, and we will continue to strive to ensure that each order arrives safely and in excellent condition.

Best regards,
Izzy

Rated 5 out of 5 stars

Exactly what I wanted

I ordered a plant pot from Rebel Plants via etsy. I'd been looking for a plant pot with a saucer for ages. Tried loads of garden centres and couldn't find what I wanted. Should have gone to the internet sooner! My basil plant is thriving. Fast delivery and good communications from them too.

18 September 2025
Unprompted review
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Reply from Rebel Plants

Thank you so much for your kind words! 🌿💚 We’re so happy your basil is thriving and that you finally found the perfect pot with a saucer. It means a lot to us that our delivery and communication made things easy for you. We look forward to helping with your next plant project!

Rated 5 out of 5 stars

Beautiful, healthy houseplants!

Thank you Rebel Plants for my beautiful houseplants. All arrived safely and securely packaged and in super condition. Good communication throughout and a very user friendly website. Many thanks.

27 August 2025
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind words! 🌿 We’re really happy to hear your plant arrived safely and that you’re pleased with it. We’d love to welcome you back anytime!

Rated 5 out of 5 stars
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for leaving us a 5-star review! At Rebel Plants, we’re passionate about bringing the joy of plants into every home, and hearing your feedback reminds us why we do what we do.

Every review from our customers not only helps us improve but also inspires our little plant-loving community. Knowing that our plants and service made you happy makes all the effort worthwhile.

We hope your new plant thrives and continues to bring happiness to your space. Please remember, if you ever need advice or have any questions about plant care, our team is always here to help.

Your support means the world to us — thank you for being such a valued member of the Rebel Plants family.

Warm regards,
Izzy

Rated 5 out of 5 stars

Beautiful plant

I bought a Sansevieria Metallica and it is a beautiful, healthy plant. This is the first time I have used Rebel Plants and I will certainly be buying from them again.

26 August 2025
Unprompted review
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Reply from Rebel Plants

Hi,

We just wanted to take a moment to say a huge thank you for your wonderful 5-star review! Your kind words truly made our day and motivated us to continue providing the best plants and service possible.

It’s always our goal to delight our customers, and hearing that you had a positive experience really means a lot to our team. We are thrilled that you’re happy with your purchase and we hope your plants bring a touch of beauty and joy to your home.

Your support and feedback are invaluable, and we’re so grateful that you took the time to share your experience. We look forward to welcoming you back to Rebel Plants soon and helping you grow your plant collection even further!

With appreciation,
Rebel Plants Team

Rated 5 out of 5 stars

Really fast reliable delivery and the…

Really fast reliable delivery and the bamboo were absolutely fantastic

20 August 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

We are truly grateful for your recent 5-star review! It’s always rewarding to hear that our products and service meet your expectations. Your feedback not only brightens our day but also helps us continue improving and providing high-quality plants for our customers.

We take pride in our work and your positive review is a wonderful reminder that our efforts are appreciated. We hope you enjoy your plants for many years to come, and we’d be delighted to assist you with any future plant choices or care tips.

Thank you again for your kind words and support. We look forward to serving you again soon and helping your plant collection flourish!

Rated 5 out of 5 stars

Gorgeous pot

Gorgeous pot, arrived as expected, would not hesitate to recommend.

13 August 2025
Unprompted review
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Reply from Rebel Plants

Thank you so much for your kind words!

We're delighted to hear you love the pot and that everything arrived as expected.

Your recommendation means a lot to us!

Rebel Plants

Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful, quick delivery and well packaged.
Very happy with my purchase and cannot wait for the flowers.

26 August 2025
Unprompted review
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Reply from Rebel Plants

Thank you so much for your kind words! 🌿 We’re delighted to hear that your plant arrived safely and that you’re happy with it. Wishing you lots of joy watching the flowers bloom! 💚

Rated 5 out of 5 stars

Fantastic quality and value for money

Just received my order of Opuntia Rubescens Consolea, Road Kill Cactus, Plant was really well wrapped for delivery. Plant is excellent quality and fan value for money. Highly recommend this company. Will buy from them again.

22 August 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you very much for your kind review. We’re delighted to hear your Opuntia Rubescens Consolea arrived safely and that you’re pleased with its quality and value. We hope it thrives in your care, and we’ll be happy to help again soon.

Rated 5 out of 5 stars

Cheesy plant

The plant arrived quickly and in perfect condition, would use this company again

16 August 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind words! 🌿 We’re really happy to hear your plant arrived safely and that you’re pleased with it. We’d love to welcome you back anytime!

Rated 5 out of 5 stars

Really lovely plant pot and great…

Really lovely plant pot and great customer service.

18 July 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind words! We're thrilled to hear you loved the pots and had a great experience with our customer service. Your support means the world to us.

Rated 5 out of 5 stars

Lovely pot

Lovely pot, the orange glaze is amazing, and solid packaging.

I had an issue with Royal Mail and after explaining, the seller was on the case and fixed the problem straight away, ie good customer service!

13 August 2025
Unprompted review
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Reply from Rebel Plants

"Thank you so much for your kind words! 😊 We’re glad you love the orange Charlotte plant pot you received. Your satisfaction means a lot to us. Enjoy your new pot! 🌿"

Rated 5 out of 5 stars

Present for my son in law

Present for my son in law, he was delighted with the quality and size of the plant. Delivered very quickly with regular updates on the delivery.
Highly recommend.

11 August 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for choosing Rebel Plants! We’re thrilled to hear that you love the plant. We take great joy in curating our plants and pots so they make the perfect gift—whether for yourself or someone special.

Your order was an absolute pleasure to prepare, and we can’t wait to serve you again soon.

Warm regards,
The Rebel Plants Team

Rated 5 out of 5 stars

Philodendron gloriousum 12cm pot…

Philodendron gloriousum 12cm pot arrived on time, very good packaging, kept the plant safe & secure. Very happy with this plant. Would recommend & buy from Rebel plants again ☆☆☆☆☆

12 August 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your order with Rebel Plants! We truly appreciate your support and look forward to you enjoying your new plants.

Wishing you happy growing,
Izzy
Rebel Plants

Rated 5 out of 5 stars

Syngonium Albo and Grey Ghost

I brought 2 syngonium cuttings, they arrived healthy, pest free and in tact. Packing was excellent and delivery was fast. Brilliant seller!

12 August 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your order with Rebel Plants! We truly appreciate your support and look forward to you enjoying your new plants.

Wishing you happy growing,
Izzy
Rebel Plants

Rated 1 out of 5 stars

Avoid, avoid, avoid

Ordered a plant for delivery to a family member. Inserted the address and item was delivered to me instead. Charging me £12 for the experience and refusing to issue a full refund. The worst customer service ever. Never using again and unwilling to accept that the error was their website. Leaving me out of pocket for accepting an order that could never been delivered. Now I have no plant and I’m £12 lighter.

If they want to make it right they have my details for the refund.

11 August 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Hello,
We sincerely apologise for the disappointment caused, especially since the plant was intended as a special gift for your family.

Upon reviewing your order, we noticed that the shipping address provided at checkout was your own. Unfortunately, we did not receive a Northern Ireland address, and due to the UK-Northern Ireland Windsor Agreement, we are unable to send live plants there.

Your order was dispatched, and when it was rejected at delivery, we incurred charges for both the outbound and return trips, as well as additional costs for the specialist packaging needed to protect the live plants during transit. According to our policy, we refunded the full order value, minus only the actual courier cost (£11.98). We do not charge for the plant itself, the packaging, or our team's time.

We understand this is not the outcome you were hoping for. As a gesture of goodwill, we also offered you 15% off your next order. Our intention is always to be fair and transparent, and we hope this illustrates our commitment to valuing our customers, even when things do not go as planned.

Best regards,

The Rebel Plants Team 🌿

Rated 4 out of 5 stars

Happy overall, colours a bit off

I'm overall happy with the planter I got and with the delivery, the only issue is that the colours are a bit of, the plater pictured was green with orange border and the one I got has a very small amount of orange (not really visible across the room) and much more brown. Is still a very nice planter but I'm a bit disappointed.

27 July 2025
Rebel Plants logo

Reply from Rebel Plants

Hi,

We're really glad to hear you're happy with the indoor plant pot and the delivery!

As each of our planters is handmade, natural variations in colour, pattern, and size can occur. While we do our best to represent them as accurately as possible in our photos and descriptions, some differences can occur due to individual finishes.

Thank you again for your order and for taking the time to share your feedback — it genuinely helps us improve.

Rated 5 out of 5 stars

Bought Monstera from Rebel

Bought Monstera from Rebel with a good price, all happy with the purchase and delivery, thank you!

3 July 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your wonderful 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your feedback motivates us to keep delivering the best service possible.

We look forward to serving you again soon!

Rated 5 out of 5 stars

Fresh Flowers with Quick Delivery

I had plants from them; they are always fresh and the delivery is quick. Recommend them to everyone.

1 July 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your lovely feedback! 🌿 We’re so glad to hear that you’re happy with the freshness of our plants and the speedy delivery. Your recommendation means the world to us.

We look forward to sending more green joy your way soon!
Warm wishes,
Rebel Plants

Rated 5 out of 5 stars

Beautiful Plants

I am over the moon with the beautiful plants and pots I ordered - they were even better 'in person' than the pictures on the website ! They were packaged so well and look so healthy and alive - will definitely be ordering again. And as an added bonus, their customer service and delivery is excellent as well !

7 July 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind review!
We’re delighted to hear that your plant arrived in great condition and that the packaging did its job. We take extra care to make sure every order is safe and healthy on arrival.

Enjoy your new plants and indoor pots.

We hope to see you again soon! 🌿
– Rebel Plants

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