I received my order and both the outer and inner box (holding the hilt) were open & damaged. I sent Rebel Sabers an email with pictures. Within half an hour they replied offering any assistance... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rebel Sabers went above and beyond to make sure i was satisfied with my lightsaber! The custom case and instruction guide was a nice touch to ensure I fully understood how to use the new xenopixel m... See more
Just bought The Count recently. It's my fifth personal saber from Rebel Sabers overall, and my 1st Xenopixel. It's absolutely fantastic, like my other four from here. They even helped me figure out wh... See more
Lowest prices I found on the web. Great selection on neo pixel hilts from my favorite Star Wars characters. I intended to buy only 1 hilt, actually ordered 4. Fairly quick shipping (order to my door... See more
Company replied
Company details
About Rebel Sabers
Written by the company
Since 2019 Rebel Sabers has been bringing our fans custom lightsabers with advanced features and hard dueling capabilities. Our customer lightsabers feature exquisite designs, top notch craftmanship and move-magic electronics.
Our Lightsabers, many designs exclusive to Rebel Sabers, are built with the ultimate Star Wars fan in mind. We’ve been “fan made” since the beginning - we run contests to name sabers, design them and more; Rebel Sabers is “fan built” - join our community and continue to help shape Rebel Sabers into the future!
Our customer service is top rated and we have fast support via email and chat. Alexandra and team stop at nothing to care for our customers and any needs they have. They do more than help with any issues - our support also loves to help you find the perfect lightsaber to fit your needs. Looking for a well balanced spinner for choreography? We got you. Need a serious business heavy dueler? No problem. Don't know what to get your partner? Let us help! Rebel Sabers is here to help you achieve maximum lightsaber shenanigans!
All of our lightsabers have a 1-year Hard Dueling warranty - if it breaks, we replace! After your warranty period we offer free service for life - we'll fix your saber at our cost!
Our sabers come in Neopixel blades and base lit blades, and the electronic cores can be simple in features or as advanced as you can get! We have lightsabers for any budget, from simple to extravagant!
Rebel Sabers - Find your Saber and Ignite Your Destiny!
Our Lightsabers, many designs exclusive to Rebel Sabers, are built with the ultimate Star Wars fan in mind. We’ve been “fan made” since the beginning - we run contests to name sabers, design them and more; Rebel Sabers is “fan built” - join our community and continue to help shape Rebel Sabers into the future!
Our customer service is top rated and we have fast support via email and chat. Alexandra and team stop at nothing to care for our customers and any needs they have. They do more than help with any issues - our support also loves to help you find the perfect lightsaber to fit your needs. Looking for a well balanced spinner for choreography? We got you. Need a serious business heavy dueler? No problem. Don't know what to get your partner? Let us help! Rebel Sabers is here to help you achieve maximum lightsaber shenanigans!
All of our lightsabers have a 1-year Hard Dueling warranty - if it breaks, we replace! After your warranty period we offer free service for life - we'll fix your saber at our cost!
Our sabers come in Neopixel blades and base lit blades, and the electronic cores can be simple in features or as advanced as you can get! We have lightsabers for any budget, from simple to extravagant!
Rebel Sabers - Find your Saber and Ignite Your Destiny!
Contact info
1999 Clarence O Dell Road, 42101, Bowling Green, United States
- support@rebelsabers.com
- rebelsabers.com
The customer service
The customer service, the fast shipping even with a winter storm happening. The quality of the hilt & sound is astonishing. I will definitely be buying again
14 January 2024
Reply from Rebel Sabers
That was a crazy storm! Thanks for your review, we appreciate you Frank.
Excellent products
Excellent products. Excellent customer service. Always a prompt response to any question. Just fantastic!!!!
26 January 2024
Reply from Rebel Sabers
Thank you! We appreciate you sharing your thoughts. Love the username!
First Xenopixel saber
Fast shipping, saber and blade are in perfect condition. Hard travel included in this order also.
Their customer service is top notch!
9 January 2024
Reply from Rebel Sabers
Thank you Ron, we appreciate you!
It broke
It broke, first time we used it the tip flew off. Fighting with it the sound shut off after a few hits the blade would go off.
15 January 2024
Reply from Rebel Sabers
Hi Ben! Hey so sorry to hear you’re having those issues with your Ahsoka Shoto saber.
I just want to let you know you have a 1-year comprehensive warranty on that saber and that covers pretty much anything that happens to it short of dropping it in water or something.
We have already reached out to you via your contact info on the order to assist you - you can also contact us at support@rebelsabers.com or via messenger on our Facebook page.
UPDATE: Ben has told us that he caused this by "becoming a sith" and chucking the saber into the snow. He has promised to update his review.
Got my saber very quickly
Got my saber very quickly. It came with a great hard shell case, with everything needed to operate and maintain the saber.
1 December 2023
Reply from Rebel Sabers
Thanks for the review Brad, we appreciate it!
Excellent lightsaber! The Lights Embrace kills it!
The Lights Embrace I ordered was flawless. Originally just had the rgb core but upgraded it with a slight hiccup getting the wrong core initially, but the support team was super quick to respond and get me the correct core I needed within a week. The hilt is super slim, with the black section being a diamond ribbed texture which is comfortable in the hand. The golden gribbly on the side isn't intrusive, and if you want to take it off you have that option. The pommel is a standard Kenobi, which leaves an added belt knob section mere micrometers from not working, but it does and it holds in your standard covertech clip just fine. A wish I have for future in the store is spare parts sections to change bodies, pommels, ect. I would love to trick out this saber in a more custom way, but I definitely love it as is. Perfect for my clone wars Jedi knight cosplay. And I couldn't say no to the price. Thank you, Rebelsabers for the super positive experience! Look forward to sometime soon getting one of your newly released sabers soon!
28 July 2023
Reply from Rebel Sabers
Thanks so much for your thorough review, we really appreciate you sharing your thoughts. We have new sabers incoming very soon!
Amazing customer service and product
When I met them I wanted a specific saber, and the one they had with them at the time didn't have a working lighting system. Instead of telling me no, though, they actually told me to come back in a bit and they'd switch a lighting system over from a similar saber, and then also put it in a case for my trouble, when I'd honestly been about to just offer full price for the saber as it was and just figure out how to fix it myself. They also showed me how it worked and how to put it together when they handed it to me and gods above it is SUPER cool and well- made! Everyone was super nice. I will definitely be a returning customer next time I want a saber
9 December 2023
Reply from Rebel Sabers
It was great meeting you at the con! So glad we got that saber you wanted - it's a bummer not getting the one you want! Thanks for the review!
The saber is very sturdy and well made
The saber is very sturdy and well made. The features, such as the various light and sound options, are really cool.
10 September 2023
Reply from Rebel Sabers
Thanks for the review, we really appreciate you!
Great quality and attention to detail
Great quality and attention to detail. Customer service goes to 11! Above and beyond.
3 January 2024
Reply from Rebel Sabers
"it goes to 11" - good reference :) Thanks for sharing your review with us!
I bought the elegant
I bought the elegant. It's a beautiful, well balanced saber. Unfortunately, mine had and issue. I contacted Rebel sabers, they took care of my issue and now my saber works perfectly. I use mine for dueling in a light saber martial arts class, so it gets put through the paces. I will definitely do business with them again!
22 December 2023
Reply from Rebel Sabers
So glad we were able to get your issue resolved quickly! Thank you so much for the review!
I had no issues at all that what made…
I had no issues at all that what made my experience great lol
28 December 2023
Reply from Rebel Sabers
Thanks for sharing your thoughts! We really appreciate it!
I still can't stop smilling
I still can't stop smilling, I really like your product, it's the best.
12 January 2024
Reply from Rebel Sabers
It's a great feeling huh? So glad you love your saber! Thanks for the review!
Experience
Excelent costumer service! Very Friendly! True to there motto and exellent team!
12 January 2024
Reply from Rebel Sabers
Thanks so much, we do our best! Thank you for the review, much appreciated.
Reply from Rebel Sabers
Thanks for your review, we really appreciate it!
Reply from Rebel Sabers
They are amazing huh?! Thanks for your review, we really appreciate it!
Anakin Solo Lightsaber
Great quality product that is shipped well. Everything was exactly as described and got precisely what was offered.
11 January 2024
Reply from Rebel Sabers
The Anakin Solo is sooo nice, so glad you got that one. Thanks for your review!
Reply from Rebel Sabers
So glad you love it! Thanks for your review, we appreciate you.
Good response time to probing…
Good response time to probing questions. Good quality product. Followed special instructions on the order. Reliable.
23 November 2023
Reply from Rebel Sabers
Thank you for sharing your thoughts, we really appreciate it!
Reply from Rebel Sabers
Thanks for your review!
Fast
Fast! Great quality! Had some concerns and customer service was fast and friendly. Would recommend!
12 October 2023
Reply from Rebel Sabers
So glad we could help you out with your questions. Thank you so much for your review, it's really appreciated!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.