Reborn Device Reviews 

255
•
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, most reviewers were unhappy with their experience overall, expressing deep frustration with what they received. Customers frequently complained about poor product quality, noting that materials wear down quickly, peel easily, or arrive with visible defects right out of the box. People also felt that the items were heavily overpriced and failed to provide either the promised protection or authentic carbon fiber components. Some reviewers were happy with the slim design, sleek appearance, and surprisingly helpful customer service experiences. A few consumers additionally noted that the products felt lightweight and comfortable to hold during daily use. Others mentioned that replacement items were sent promptly when issues arose.

What people talk about most

Product

Consumers find product to be a mixed experience, as while some reviewers praised the slim design, fantastic... See more

Quality

Clients share negative opinions on quality, noting that products wear down quickly, chip at the corners, and... See more

Price

Users describe profound disappointment with the price, highlighting that the quality does not match the cost... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Case is great looking however material colour around camera bump for iPhone 16 pro max has rubbed away in less than a month. Both the red and the blue case. Disappointed.

Rated 3 out of 5 stars

The AirPods 4 case has been out of stock for quite some time. I've emailed several times asking when it will be back in stock. I'm hoping to get an answer this way. It's a shame because the phone case... See more

Rated 2 out of 5 stars

I received my case today, and unfortunately, I noticed some small defects around the edge straight out of the box. I expected better quality control, especially for a new case at this price. It’s disa... See more

Rated 4 out of 5 stars

I’m quite selective about what I buy because appearance and quality matter to me. I used Apple’s silicone case before, but it started peeling, felt oily, and kept collecting dust, which made it look u... See more


2.6

Poor

TrustScore 2.5 out of 5

255 reviews

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No recent history of asking for reviews

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2.6

All reviews

(255)

38 reviews in the last 12 months

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Rated 3 out of 5 stars

I think its plastic not carbon…

I think it’s plastic not carbon anything! and offers very little protection. If your rough on your phone not the best option. The front of the phone has next to no lip therefore little to no protection.
Be aware, if you try to return your purchase you have to pay return shipping to Sweden lol.

4 December 2024
Unprompted review
Rated 3 out of 5 stars

EDIT 22.01.2025//No product and no customer service

EDIT 22.01.2025:

After I sought help from the European Consumer Center Germany, they contacted their Swedish counterpart. The Swedish counterpart then reached out to RebornDevice. According to RebornDevice, my complaint (and thus my countless emails, social media messages, and reviews) never reached them. The consumer center was able to arrange for a new case to be sent to me, which I received today.

—————————————————————
I ordered a phone case on November 19, 2024. This case never arrived. According to the shipping provider, it was returned. I then contacted RebornDevice via email. Since I did not receive a response, I contacted them again. After sending more than five emails and even threatening legal action, there has still been no response. Of course, the money was already charged on November 22. I would also like to point out that the address I provided was correct.

18 November 2024
Unprompted review
Rated 3 out of 5 stars

Reborn Device offers satisfactory…

Reborn Device offers satisfactory products and customer service. While their cases are generally high quality and protective, there have been occasional issues, such as the camera ring falling off. However, the company is responsive and quickly addresses concerns by shipping replacements at no extra charge. Overall, a decent experience, though there is room for improvement in certain areas.

26 November 2024
Unprompted review
Rated 1 out of 5 stars

Reborn Device - No Screen Protection / No Customer Service

Re: Reborn Device Phone Case - I ordered and received a carbon fiber case and camera cover for my iPhone 15 Pro Max Pro. One of the things the website does not indicate about phone protection is that the Reborn case does not give any screen protection around the edges of the screen protector / phone glass. After seeing the lack of protection, I reached out to Reborn to inquire if they had a case that had screen protection, or a refund if they didn't. Their response was to give me a $18 refund of my $40 purchase, or incur the full expense of returning the items to Sweden.
Well that is a kick in the shorts! No info about screen protection, and $18 of $40 refund for a poor designed item that gives me no screen protection of my 1k phone. :
My recommendations: DO NOT PURCHASE ITEMS FROM REBORN DEVICE

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Best Cases..............Period!!

This will be the third case I've gotten from Reborn Device, and I must say, these are the best low profile cases on the market. Superior product and a great price.

Reborn Device will always have a life long customer with me.

Thank you!!

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with customer support

I ordered a case for my phone and when I unboxed it i noticed a small damage on one side. I immediately contacted the customer support and told them about the problem. A few hours later I recieved an answer from Reborn Device where they told me that I will get a replacement as soon as possible. 2 days later the new case arrived and it was perfectly fine.
Great customer support!!

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

I recently purchased this product and couldn't be happier with it! The material is top-quality and fits my phone perfectly, all while maintaining a sleek, minimalist aesthetic. I highly recommend it! Additionally, the customer service was exceptional—responsive, helpful, and courteous. A fantastic experience all around!

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent work!!

Excellent! Customer service above and beyond what you could expect!! Shipping got lost and they quickly responded and shipped another package at no charge !! Have earned my repeat business.

28 September 2024
Unprompted review
Rated 5 out of 5 stars

This case is a great production go to case

This case is a great product. Looks awesome and protects just as well. Staff is very polite and easy to work with and respond right away. All around great company and product. Just ordered a new case for the new iPhone 16 pro max when it comes out.

16 September 2024
Unprompted review
Rated 5 out of 5 stars

iPhone 15pro Max and camera lens…

iPhone 15pro Max and camera lens protection.

Both items are really good quality and they do what they're supposed to.
Case is very nice feel in hand and very good fit on the phone.
I've been using some other premium cases on my phones before but this on I'm going to stick with.

10 September 2024
Unprompted review
Rated 5 out of 5 stars

Incredible product and customer service

I ordered a case a few months ago. Really happy with it. My phone has fallen quite a bit and it has protected it incredibly well, that while keeping the thin look and awesome feel to it.

Unluckily after uninterrupted use those few months, the camera ring fell off which seemed strange. I contacted them addressing the issue and they replied almost instantly. They sent me a new case within minutes.

Really good product and customer service. Absolutely recommend

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - prompt delivery and the product is superb, thin but elegant case that is really comfortable in the hand

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Amazing support

Amazing support, case i bought was faulty and they replaced it immediately. Highly recommend them!

28 August 2024
Unprompted review

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