Reborn Device Reviews 

255
•
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, most reviewers were unhappy with their experience overall, expressing deep frustration with what they received. Customers frequently complained about poor product quality, noting that materials wear down quickly, peel easily, or arrive with visible defects right out of the box. People also felt that the items were heavily overpriced and failed to provide either the promised protection or authentic carbon fiber components. Some reviewers were happy with the slim design, sleek appearance, and surprisingly helpful customer service experiences. A few consumers additionally noted that the products felt lightweight and comfortable to hold during daily use. Others mentioned that replacement items were sent promptly when issues arose.

What people talk about most

Product

Consumers find product to be a mixed experience, as while some reviewers praised the slim design, fantastic... See more

Quality

Clients share negative opinions on quality, noting that products wear down quickly, chip at the corners, and... See more

Price

Users describe profound disappointment with the price, highlighting that the quality does not match the cost... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Case is great looking however material colour around camera bump for iPhone 16 pro max has rubbed away in less than a month. Both the red and the blue case. Disappointed.

Rated 3 out of 5 stars

The AirPods 4 case has been out of stock for quite some time. I've emailed several times asking when it will be back in stock. I'm hoping to get an answer this way. It's a shame because the phone case... See more

Rated 2 out of 5 stars

I received my case today, and unfortunately, I noticed some small defects around the edge straight out of the box. I expected better quality control, especially for a new case at this price. It’s disa... See more

Rated 4 out of 5 stars

I’m quite selective about what I buy because appearance and quality matter to me. I used Apple’s silicone case before, but it started peeling, felt oily, and kept collecting dust, which made it look u... See more


2.6

Poor

TrustScore 2.5 out of 5

255 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

(255)

38 reviews in the last 12 months

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Rated 1 out of 5 stars

Got a replacement after the “carbon…

Got a replacement after the “carbon fibre” started peeling off, they did send a replacement but now my MagSafe chargers won’t work with it on. Avoid… UPDATE.. replacement received and works fine now, hopefully it doesn’t wear like my first one

19 April 2024
Unprompted review
Reborn Device logo

Reply from Reborn Device

Hi Brian,
We are sorry for the inconvenience.

But I see that we have resolved the issue and sent you a new working unit.

Rated 1 out of 5 stars

No shipment update for 10+ days

Paid for the case, lens protector and charger On 27.3.24 today is 8.4.24 and the shipment was still not updated. Contacted support multiple Times, but they was not able explain where the shipment is and why it took so Long. Disappointed.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! I messed up an order and delivery location, Martin, at customer service, got the problem sorted right quick. Nice work. They have great products, which I like to use on my iPhone 13pro.

25 March 2024
Unprompted review
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Reply from Reborn Device

Thank you for your review! We are happy that you are satisfied with the products and our customer service 🤩

Rated 5 out of 5 stars

High quality and amazing customer service

I’m loving the product! It’s high quality with a perfect sleekness and grip. I had an issue with the camera protector, but they have an amazing customer service and got it replaced right away! Awesome product and really amazing customer service. I would highly recommend doing business with Reborn Device.

2 April 2024
Unprompted review
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Reply from Reborn Device

Thank you for your review! We are happy that you are satisfied with the products and our customer service 🤩

Rated 3 out of 5 stars

Although the V3 I got for my iPhone 15…

Although the V3 I got for my iPhone 15 pro I got looked good. Is not fit for purpose, unfortunately it DOES NOT support MagSafe charging after 30% battery with all 3 of my different wireless chargers. I thought it was the phone but after using the Apple’s own and also the Mous case it charged fine.
Good looking
Not worth the money.
Shame as I do like the look and feel. But it is only a £9.99 case not fit for purpose. Back to the drawing board guys. Sorry.

1 March 2024
Unprompted review
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Reply from Reborn Device

Hi Andy,
Thank you for your review.
That sounds like a manufacturing issue.
There should not be any problems with charging your phone to 100% with our case on.

Please contact us via email and we will solve the issue.

Rated 1 out of 5 stars

Terrible case! Avoid buying this stuff

Terrible case, no quality at all! After two months of using it, it broke above charging point, and the out layer keeps coming off. I contacted the customer services and have been told that i broke the case!
Complete and utter nonsense from customer services that i have caused the damage to the case. That's a really low blow. TERRIBLE CASE, EVEN WORSE CUSTOMER SERVICES!

12 February 2024
Unprompted review
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Reply from Reborn Device

Thank you for your review.

Our customer service saw some pictures of the case which had severe damage that could not have happened by itself. Therefore you were denied a replacement.

Rated 5 out of 5 stars

Hello Martin!) I want to thank you for…

Hello Martin!) I want to thank you for a very cool case, it is simply incredible, I hope you will make such beauty and perfection for all future iPhone models, thank you again!)

29 February 2024
Unprompted review
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Reply from Reborn Device

Thank you for your review and your kind words. We are happy that you like the case 🤩

Rated 5 out of 5 stars

Case is perfect

Case is perfect. I used to use the Amazon bought carbon fiber cases and if you dropped the phone would break the back glass. Also their customer services is second to none. Thank you again for a perfect case.

28 February 2024
Unprompted review
Reborn Device logo

Reply from Reborn Device

Thank you for your review! We are happy that you like the case and that your are satisfied with our customer service 🤩

Rated 5 out of 5 stars

Excellence on every level

I cannot praise Reborn high enough. I ordered an iPhone case and glass protector in the morning and they turned up the next day. The quality is excellent and the communication with the friendly staff is superb. They respond within a couple of hours and are extremely helpful. I’m already looking at purchasing one of the MagSafe chargers.

28 February 2024
Unprompted review
Reborn Device logo

Reply from Reborn Device

Thank you for your review! We are happy that you like the case and that your are satisfied with our customer service 🤩

Rated 3 out of 5 stars

Could be better

What I like: I like the way it feels in the hand, and I like that it has the buttons on the case. The magnets are pretty strong.

What I don’t like: I think the advertising was a bit misleading. Obviously, seen from other reviews it’s just a hydro dipped plastic case. One drop and I think my phone is toast in this thing. The case is a bit flimsy. Real aramid fiber cases are just as thin, but feel rigid.

Had I read these reviews before hand, I probably would have passed on it, but since I don’t feel like dealing with returns and everything I’ll just end up using it around my house.

If this was advertised accurately and wasn't selling for 60$ it would definitely be something to look into, but for 60$ there’s so many other options out there.

25 February 2024
Unprompted review
Reborn Device logo

Reply from Reborn Device

Thank you for your feedback. We use the term carbon fiber in the title since it has a carbon fiber look.

We use synthetic fiber, meaning hydro-dipped hard plastic for our cases.
We do not use real carbon fiber because it can interfere with signals.
The material is specified in the product description and product details.

Rated 5 out of 5 stars

A Must Buy! This case changed look of my iphone 15 Pro Max

First of all, I give 5 stars to the Customer Service which was responsive to all my questions regarding this product. Removal of the defect that appeared on the first cover and replaced in a very short time.
This case offers perfect protection and design, the pleasure of holding the phone in hand, which I did not notice with the case from Apple or other cases.
I'm already looking forward to the iPhone 16 pro max coming out to get a new case with a new design from Reborn Device
I recommend with confidence.

21 February 2024
Unprompted review
Reborn Device logo

Reply from Reborn Device

Thank you for your review! We are happy that you like the case and that your are satisfied with our customer service 🤩

Rated 1 out of 5 stars

Avoid

Avoid. At first case seems really nice… until you realise that it is just a clear plastic hydrodipped to look like carbon fibre. There would be nothing wrong about it except the fact that hydrodipped layer will wear off after very short time - in my case 6 weeks. Avoid or invest in real CF case.
All positive reviews on their website are fake and they delete negative comments from instagram/facebook.

8 February 2024
Unprompted review
Reborn Device logo

Reply from Reborn Device

Hi Adam,
Thank you for your review.

We use synthetic fiber, meaning hydro-dipped hard plastic for our cases.
We do not use real carbon fiber because it can interfere with signals. The material is specified in the product details.

It should not ware out that fast.
Please contact us a contact@reborndevice.com and we will find a solution.




Rated 5 out of 5 stars

Beautiful case - awesome CS

The Cases look exactly like in the add, mine had a production issue and I contacted the cs, they replaced it without sending my old back!

Thanks!

14 February 2024
Unprompted review
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Reply from Reborn Device

Thank you for your review! We are happy that you are satisfied with our customer support.

Rated 5 out of 5 stars

13 PRO carbon fiber case

The 13 PRO cover fit exactly and looks great on my phone, the carbon fiber look is awesome!!

15 February 2024
Unprompted review
Reborn Device logo

Reply from Reborn Device

Thank you for your review. We are happy that you like the case!

Rated 5 out of 5 stars

Great!

Great phone case and excellent customer service, if you have any problems or questions. Highly recommended by me!!!

14 February 2024
Unprompted review
Reborn Device logo

Reply from Reborn Device

Thank you for your review. Wa are happy that you are happy with the case and our customer service!

Rated 5 out of 5 stars

5 star service

12 February 2024
Unprompted review
Reborn Device logo

Reply from Reborn Device

Thank you for your review!
We are happy that you are satisfied with our service.

Rated 1 out of 5 stars

Worst case I’ve ever used.

Worst piece of crap case I've used. Dropped my iPhone 15 Pro ONCE from 50cm height and the entire back glass of the phone is cracked. Would never use one of these cases again even if I got it for free.

10 February 2024
Unprompted review
Reborn Device logo

Reply from Reborn Device

Hi Nicklas,
We are very sorry to hear that your phone broke.

Unfortunately, there is always a chance that the phone breaks with any case.

Please contact us at contact@reborndevice.com and we will find a solution for you.

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