Rebus Reviews 

508
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the timely and accurate payment processing, often receiving their wages early on Friday mornings. The staff are frequently praised for being polite, friendly, and helpful, providing clear explanations and quick responses. People appreciate the professional and supportive service, noting the ease of registration and the transparent payroll system. Reviewers are kept well-informed throughout processes via text and email, with many appreciating proactive calls to confirm payments. The overall user experience is described as seamless and straightforward, from easy sign-up to hassle-free dealings. Consumers consistently find the company reliable and professional, making their interactions efficient and stress-free.

What people talk about most

Payment

Users describe positive interactions with payment, frequently highlighting that payments are received on time... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Clients share positive opinions on service, consistently highlighting good customer service and professional... See more

User experience

Customers had positive experiences with the user experience, finding it easy to work with and straightforward... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and professionalism... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Polite and friendly staff over the phone, registration was simple, and most importantly, my money was in my account friday morning, with a text of confirming amount, and CIS deduction slip to my email... See more

Rated 5 out of 5 stars

1st week on the Rebus Payroll and there were no issues at all. All electronic correspondence went well and was easy to navigate. Payment received on time.

Rated 5 out of 5 stars

The whole experience has been really easy, I gave them my information, checks were carried out. They kept me informed by text and email, no dramas at all.

Rated 5 out of 5 stars

I deal with 10-15 different payroll companies a year and Tebus really stood out. Numerous phone calls and simple process. Would recommend.


Company details

  1. #11 of 25 best companies in Payroll Service Provider
  2. #5 of 11 best companies in Bookkeeping service
  3. #15 of 59 best companies in Payment service

About Rebus

Written by the company

Rebus offer PAYE umbrella and Self-Employed payroll solution for temporary contract workers. We provide the highest quality of service to ensure the worker receives prompt payment for the work they undertake. We are owned by a former HMRC Tax Inspector and our staff have over 25 years’ experience in the industry.

This wealth of compliance, knowledge and experience in the industry allows us to offer the highest level of customer service to our agency partners and this is evident in the long running relationships we have as well as our high retention rates within our workforce.

Due to the changes in the temporary labour market legislation, the way contractors are paid is determined by their own personal circumstances, how they are engaged, what job they do and how they do that job.

We offer straightforward, simple guidance on how contractors can operate and provide a solution that is tailored to the needs of each assignment, with the flexibility to adapt should the role change.


Contact info

4.8

Excellent

TrustScore 5 out of 5

508 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(508)

112 reviews in the last 12 months

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Rated 5 out of 5 stars

Complaint, consistent and reliable

We have partnered with Rebus for over six years, and they have been instrumental in supporting our business operations.

In a market where we are regularly approached by alternative payroll providers, the reliability, compliance, and consistent quality of service delivered by the team at Rebus has ensured we have never felt the need to consider moving elsewhere.

Their professionalism and support continue to provide real confidence in our payroll processes.

18 February 2026
Unprompted review
Rated 2 out of 5 stars

£25 just to get my own money

They did the job but filling out my details with them wasn't as easy as it could have been but the worst thing is they charge £25 just so I can get my money it's too much for the "job" they actually do

13 February 2026

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