I had a really positive experience with Recal from start to finish. From the very beginning, the team was incredibly helpful, responsive, and genuinely invested in making sure everything went smooth... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am very happy with the service that I have received from the team at Re-Cal. The email prior to the due date was a very welcome reminder. This is the second year that I have used their services, I l... See more
Company replied
Easy to book in, dropped package at post office and delivered back to me Christmas Eve. I didn't expect it back until after Christmas. Couldn't have been more efficient. Exceptional service, thank yo... See more
Company replied
I have been using them for the past 5 years. They are the original people to do my machine calibration. They have the tools and machine. I will recommend them always. Received my testing machine in a... See more
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Company details
- #1 of 1 best companies in Instrumentation engineer
- #1 of 3 best companies in Measuring instruments supplier
Written by the company
Market-leading calibration & repair solutions for all makes & models of electrical test & measurement equipment Free collection and delivery across the UK and a fast turnaround means that we have become 1st choice when a fast, reliable and value for money service is required. All certificates issued are traceable to national standards and our computerised certification system enables us to keep accurate records of all our issued certificates. All types of instruments can be calibrated from 18th Edition, RCD Loop, Insulation, PAT’s Multi Meters, Clamp Meters and Thermometers. We are constantly adding to our range of test equipment calibration services, If you have a specific requirement, JUST ASK! Our automated notification system will promptly notify you that your Instruments are due for re-calibration.
Contact info
Unit 28 Wheel Forge Way, Trafford PArk, M17 1EH, Manchester, United Kingdom
- 0161 877 3621
- sales@recal.biz
- recal.biz
4.8
Excellent
241 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant Turnaround
I couldn't fault the service, from order to getting my calibrated meter back in just a few days - great job.
9 December 2022
Reply from Re-CAL Ltd
Thank you for you kind review Ray. We are so glad that our service met your expectations. Have a Merry Christmas and a healthy 2023.
Great service!
Sent my tester off for re-calibration on Monday and it was personally delivered back to my home address on Wednesday, due to the guy living in the next town. Only my first time sending off the equipment but it’s been a fantastic service.
23 November 2022
Unprompted review
Reply from Re-CAL Ltd
Hi Johnathan. Thank you for your fantastic review. It is our absolute pleasure to offer our best service to you. We hope to see you back again next year. Have a great Christmas 🎄
Reply from Re-CAL Ltd
Hi Mr Spence. We always strive to go above and beyond but can be let down by couriers on occasion. We apologize for any inconvenience caused. Your tester was received, calibrated and sent back out the same day. The courier UPS delivered 2 days later.
Can I ask if you have commented on the correct company as we have had no other collection requests from you? We would not collect via DHL and only send you a link to the Royalmail to send yourself via the post office. Please feel free to call us anytime to discuss. Thank you.
Tip top service
Tip top service, and repair, communication with staff, exemplary and 1stclass
10 November 2022
This was sent away from my correct…
This was sent away from my correct address but the address which it was rerun back was not the correct address, Re Cal should check the address correctly as the postman should have realised that the post code was correct but the address wasn’t , lucky for me the lady who had it delivered new me!
19 October 2022
Reply from Re-CAL Ltd
Hi Steve. I am very sorry to here that some how we got your address wrong when booking in your unit. We have very simple procedures and I will look into how this happened and be in touch. We pride ourselves on 100% satisfaction and will be refunding the charge for this unit.
Very easy to use
Very easy to use service and quick turn around. Highly recommended.
28 September 2022
MFT calibration
As with most calibration companies, Re-Cal set their prices at industry standard rates, not cheap, not overly expensive. I dropped my MFT off 1st thing in the morning and it was done before 11am with a courtesy phone call to say “come and collect”.
I found their staff helpful, professional and courteous throughout the process and will be using their service again.
23 August 2022
Reply from Re-CAL Ltd
Hi Dan, Thank you for your custom and time to review our service. Its great to get such amazing feedback. I will pass it on to the team as always. Thanks again, and see you next time.
Very fast service
Very fast service. Staff were quick to respond to emails and happy to answer questions. Overall, good value for money.
Will definitely use again in the future.
8 August 2022
Reply from Re-CAL Ltd
Thank you for your kind review Kira. We are very pleased you had a good experience with us at ReCAL and look forward supporting you again. Thank you for your custom :)
Great service
Great service, very quick turnaround and great customer service & communication. Thank you again
2 August 2022
Unprompted review
Reply from Re-CAL Ltd
Thank you for your amazing feedback Daga. Your custom and comments are much appreciated. Keep well and see you next time.
Poor and unprofessional service with…
Poor and unprofessional service with aim to sell their product.
20 July 2022
Reply from Re-CAL Ltd
Thank you for using ReCAL. We are happy you got a great service form us and hope to hear from you again next year.
Reply from Re-CAL Ltd
Thank you for using ReCAL. We are happy you got a great service form us and hope to hear from you again next year.
Brilliant service struggled to get…
Brilliant service struggled to get delivery labels company were extremely helpful in sorting this for me. Very quick turnaround service. Can't recommend highly enough
25 June 2022
Great service fast turn around
23 June 2022
Reply from Re-CAL Ltd
Thank you Carl. We love great feed back and hope to see you back again next year.
Reply from Re-CAL Ltd
Thank you for the kind review Joshua. We are very happy you found our service met your expectations and look forward to working with you in the future.
Very good service
Very good service.
Easy to use website.
Meter went one day, back 2 days later.
10/10.
Had a question, rang, spoke to customer service almost immediately and query sorted.
Thank You very much and see you next year when my meter needs doing
Thanks.
4 April 2022
Reply from Re-CAL Ltd
Thank you very much Adam for your kind words. We are very pleased you are happy with our service and found us easy to deal with. We look forward to hearing from you again.
Very efficient
5 February 2022
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