Re-CAL Ltd Reviews 

240
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast turnaround times and highly efficient service, noting that their valuable equipment is handled professionally and returned very quickly. People frequently highlight how straightforward and smooth the entire process is from start to finish. Consumers also noted that arranging the necessary calibrations is extremely convenient and easy to manage. Reviewers deeply appreciate the smooth collection options and straightforward drop-off procedures, which make the entire maintenance procedure completely hassle-free. Many individuals stated they would gladly use these reliable services again next year.

What people talk about most

Service

Reviewers express high satisfaction and appreciation for the service, highlighting its fast and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, describing the service as consistently quick,... See more

Response time

Users describe positive interactions with response times, highlighting the quick services provided. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very happy with the service that I have received from the team at Re-Cal. The email prior to the due date was a very welcome reminder. This is the second year that I have used their services, I l... See more

Company replied

Rated 5 out of 5 stars

I had a really positive experience with Recal from start to finish. From the very beginning, the team was incredibly helpful, responsive, and genuinely invested in making sure everything went smooth... See more

Company replied

Rated 5 out of 5 stars

Easy to book in, dropped package at post office and delivered back to me Christmas Eve. I didn't expect it back until after Christmas. Couldn't have been more efficient. Exceptional service, thank yo... See more

Company replied

Rated 5 out of 5 stars

I have been using them for the past 5 years. They are the original people to do my machine calibration. They have the tools and machine. I will recommend them always. Received my testing machine in a... See more

Company replied


Company details

  1. #1 of 1 best companies in Instrumentation engineer
  2. #1 of 3 best companies in Measuring instruments supplier

Written by the company

Market-leading calibration & repair solutions for all makes & models of electrical test & measurement equipment Free collection and delivery across the UK and a fast turnaround means that we have become 1st choice when a fast, reliable and value for money service is required. All certificates issued are traceable to national standards and our computerised certification system enables us to keep accurate records of all our issued certificates. All types of instruments can be calibrated from 18th Edition, RCD Loop, Insulation, PAT’s Multi Meters, Clamp Meters and Thermometers. We are constantly adding to our range of test equipment calibration services, If you have a specific requirement, JUST ASK! Our automated notification system will promptly notify you that your Instruments are due for re-calibration.


Contact info

4.8

Excellent

TrustScore 5 out of 5

240 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(240)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, quick turn around, kept up to date throughout.

11 August 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Thanks Nick. We are glad all went as expected. Our service is Key to yours.
Keep well and we hope to see you back with us again.

Rated 5 out of 5 stars

MFT calibration.

I missed my local wholesalers calibration days this year, so needed an alternative. The meter was collected, calibrated and returned in less than 48 hours and well packed in plenty of bubble wrap for its return. Very impressed.

19 August 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Thank you for a fantastic and detailed review Ken. We absolutely love positive comments and your time to write it means even more. Be well and we hope to see you again next year.

Rated 5 out of 5 stars

Really quick and efficient service

Really quick and efficient service! The manager went out of his way to stay late for me to pick up our meters after hours on a Friday! Really top class service! Highly recommend Re-Cal.

22 August 2025
Unprompted review
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Hi Kerry. It was my pleasure to wait for you. We pride ourselves on exemplary services to our customers and we are happy you had a great experience in using us. Thank you for your custom and we hope to see you again next year.

Rated 5 out of 5 stars

Great service

Great service. Collected from my home address and sent back to me within 48hours. There was also an issue with the battery on my tester which I had just bought from Ebay. The battery was dead and had been modified recal sorted this out and calibrated within this time. So thank you so much will be using in future and will be recommended by me.

14 August 2025
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Reply from Re-CAL Ltd

What a wonderful review Anthony. As a manufacturer approved repair and calibration house, we pride ourselves on this quality of service. This is only made better by reviews like this. Your time, comments and of course custom is very much appreciated. Keep well.

Rated 5 out of 5 stars

Service

Fast efficient service, helpful staff
Thanks

29 July 2025
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Reply from Re-CAL Ltd

A lovely review. Thanks Glen, it means a lot to us. Keep well.

Rated 5 out of 5 stars

Speedy calibration

Sent Saturday arrived Monday calibrated and received back Wednesday. Great service

4 August 2025
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Reply from Re-CAL Ltd

That's what we love Duncan. Thank you for your great review and for the time taken to write it.

Rated 1 out of 5 stars

I have not received my order!!!

I have not received my order!!!

26 July 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Hi Ronnie. We are very sorry to hear this. We will look into this when we open on Monday and resolve it for you. We would rather you contact us rather than leave a negative review, but rest assured we will find what went wrong and resolve it.

Rated 5 out of 5 stars

super fast turn round

super fast turn round

13 July 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Thank you for your concise review. We are happy your found our service met your expectations. Keep well

Rated 5 out of 5 stars

Unbelievable service

Unbelievable service, dropped one morning and collected the next morning, Stuart kept me informed, would recommend to any person needing a calibration, first class service 👏

12 July 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Thank you for your fantastic review. It means a lot to us and we are glad our service met your expecting, even maybe beyond. Keep well and we hope to see you back again.

Rated 5 out of 5 stars

Prompt service

Prompt service, helpful staff

8 May 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Thank you Michael. Glad we could offer a great service to you. We appreciate your feedback.

Rated 5 out of 5 stars

Easy and speedy service to a…

Easy and speedy service to a notoriously difficult location to get deliveries.
Thanks again ReCal.

30 April 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Thankyou Alistair. We really appreciate your nice review. We are glad we could provide a great service for you.

Rated 5 out of 5 stars

Brilliant service at a very good price

Brilliant service at a very good price. Sent checked and returned all good in 3 days. Post Office can even print label

29 April 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Thanks Michael, your great review is much appreciated and we are happy we could be of service. Hope to see you again next time.

Rated 5 out of 5 stars

Excellent service

Excellent service, always super efficient with calibrating and getting the tester back.

10 April 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

A great review. Thanks Gemma, it is appreciated. Keep well.

Rated 5 out of 5 stars

Very easy experience

Very easy experience, so helpful with my questions.

21 March 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Thank you for your lovely review Mrs Coulter. It means a lot to us. Keep well.

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