Recharge.fr Reviews 20,298

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

I belong to a generation not very comfortable with the mobile phones. And I needed assistance to apply the refueling in a mobile phone. And the Assistant told me that the former SIM CARD was not anymo... See more

Company replied

Rated 5 out of 5 stars

I used Recharge to top up Apple Account balance. I paid swiftly using Apple Pay, then pressed a button, added gif card to my account and I had my euros on balance pretty smoothly and effortlessly.

Company replied

Rated 3 out of 5 stars

Yesterday i baught a 100€ bitsa card but there was some error after i baught it i had the money taken from my bank account and didn't get the in website code as the error was on the website while it w... See more

Company replied

Rated 4 out of 5 stars

I bought credit for my phone. The payment went as expected, but when I had to follow the required steps for recharging, the code was not valid. I have tried few times, but I got the same message. I... See more

Company replied

Company details

  1. Mobile network operator
  2. Gaming services
  3. Glasses store
  4. Music shop
  5. Telecommunications service provider

About Recharge.fr

Written by the company

Recharge.fr est le site internet de référence pour acheter facilement et rapidement votre recharge, carte prépayée ou carte cadeau en ligne. Rechargez votre crédit d’appel mobile parmi plusieurs opérateurs téléphoniques en France en seulement 30 secondes. Offrez-vous également une carte bancaire prépayée, une carte prépayée de jeu ou encore une carte cadeau Musique, TV & Apps en seulement quelques clics. Le paiement est possible avec un compte Paypal ou par carte bancaire (CB, Visa, Mastercard, Maestro). Après l'achat, votre code numérique s'affiche sur votre écran et vous recevez également votre recharge par e-mail. Quelle que soit votre envie du moment, Recharge.fr a la carte prépayée pour vous.

Recharger du crédit toujours et partout sur Recharge.fr

Written by the company

Nous sommes à votre écoute !
Une question ou un souci avec votre commande ? Contactez-nous directement à support@recharge.fr pour que nous puissions vous aider au pus vite. Il n'a pas de problèmes, que des solutions :)
Rapide et simple
Êtes-vous pressé ? Commander du crédit se fait en 30 secondes. Vous recevrez le code directement par e-mail. Donc commandez le crédit dont vous avez besoin quand vous en avez besoin !
Payer en toute sécurité
Si vous faites des achats en ligne, votre sécurité est toujours extrêmement importante. C'est la raison pour laquelle il est possible de payer par exemple avec PayPal, Carte Bancaire et Visa. La commande de votre crédit préféré se fait non seulement vite, mais aussi en toute sécurité.
Grand choix
Voulez-vous recharger votre crédit d'appel, augmenter le temps de jeu de votre jeu préféré ou acheter un beau cadeau de dernière minute ? Sur Recharge.fr, vous pouvez trouver le bon crédit pour chaque personne et pour chaque occasion.

Contact info

3.9

Great

TrustScore 4 out of 5

20k reviews

5-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars
Recharge.fr logo

Reply from Recharge.fr

We're thrilled to hear that you're enjoying our instant service! ⚡️ Your feedback means a lot to us. If you need any more assistance or have suggestions, feel free to reach out. Kind regards, Recharge.fr

Rated 1 out of 5 stars

J’ai été arnaqué par ce site web

J’ai été arnaqué par ce site web
Attention😔😔😔😔😔😢

28 December 2025
Unprompted review
Recharge.fr logo

Reply from Recharge.fr

Bonjour,

Merci de nous avoir fait part de votre expérience.

Nous sommes désolés de lire que vous n'êtes pas satisfait de nos services.

Nous vous avons envoyé une demande d'information via Trustpilot, veuillez nous envoyer les informations afin que nous puissions comprendre le problème et trouver une solution.

Nous attendons votre réponse avec impatience.

Cordialement,
Recharge.fr

Rated 5 out of 5 stars

As I previously said

As I previously said, this program is very important for my work and there is no problem with it, but more than once you send me a discount code, but when I use it, it does not work, and this is depressing 🫤 for me

10 December 2025
Recharge.fr logo

Reply from Recharge.fr

We appreciate your review and are glad to hear that our service is important for your work! 😄 We're sorry to hear that the discount codes haven't been working for you. We ask you to please get in touch with our Customer Service team so we can take a closer look at this issue. Thank you once again for letting us know. Kind regards, Recharge.fr

Rated 1 out of 5 stars

Bieee

Can you send my code to gmail because my code has not come..I have already paid ...

4 December 2025
Unprompted review
Recharge.fr logo

Reply from Recharge.fr

Hello,
Thanks for your message. We’ve already sent your order details to your email inbox 📩 Please check it, as well as your spam/junk folder just in case. If you still can’t find the code, please contact us at support@recharge.fr using the same email you used for the purchase so we can help you further.
Best regards,
Recharge.fr 💙

Rated 5 out of 5 stars

Very good and fast

Very good and fast , thanks

2 December 2025
Recharge.fr logo

Reply from Recharge.fr

Thank you for your positive feedback! We're thrilled to hear that you found our service fast and efficient. We always strive to provide the best for our customers! 😄💨 Kind regards, Recharge.fr

Rated 3 out of 5 stars

Yesterday i baught a 100€ bitsa card…

Yesterday i baught a 100€ bitsa card but there was some error after i baught it i had the money taken from my bank account and didn't get the in website code as the error was on the website while it was loading. but then later i received a email statement of the transaction that it went through yet my bank app shows it was pending..today i checked my bank account and the payment is no longer pending. My question is the bitsa card active or my money is lost and the bitsa card is no longer valid and am i able to get a refund?

14 November 2025
Unprompted review
Recharge.fr logo

Reply from Recharge.fr

We're truly sorry to hear about the issue you've encountered with your recent purchase. We understand how concerning this can be. We suggest contacting our Customer Service directly for further assistance. They have the necessary tools to investigate your specific case and provide you with a resolution. Please rest assured that we take your feedback seriously and we'll use it to improve our services. Kind regards, Recharge.fr

Rated 5 out of 5 stars

Good

Good services no taxes

5 November 2025
Recharge.fr logo

Reply from Recharge.fr

Hello,

We appreciate your kind words and are delighted to know that our service met your expectations. Thank you for choosing us!

Cordially,
Recharge.fr

Rated 5 out of 5 stars

Fast and easy!

As said in the title: fast and easy.

18 October 2025
Recharge.fr logo

Reply from Recharge.fr

Thanks for the fantastic review and the 5-star rating! We're thrilled to hear you found our service fast and easy to use. That's what we aim for! ⚡️😄 We look forward to serving you again soon. Kind regards, Recharge.fr

Rated 5 out of 5 stars

Good business.

Please don’t ask for my review anymore.
Recharge.fr, you are good stuff, fast and easy.
Good business !
Highly recommend.

10 October 2025
Recharge.fr logo

Reply from Recharge.fr

Thank you so much for your positive feedback and recommendation! We're happy to hear that your experience with us has been fast and easy. Please accept our apologies if our review requests have caused any inconvenience. We'll note this for future interactions. Thank you for choosing Recharge.fr! 🔥✨ Kind regards, Recharge.fr

Rated 5 out of 5 stars

Good experience and great website

Good experience and great website

10 October 2025
Recharge.fr logo

Reply from Recharge.fr

Thank you for your five-star review! We're thrilled to hear about your great experience with our website. We always aim to provide the best for our customers. Your feedback is much appreciated! ⚙️✨ Kind regards, Recharge.fr

Rated 5 out of 5 stars

Very easy and quick

Tres bien experience

3 October 2025
Recharge.fr logo

Reply from Recharge.fr

We're thrilled to hear about your positive experience! We always strive to provide a user-friendly and efficient service. Thank you for taking the time to leave a review. ⚡️😄 Cordialement, Recharge.fr

Rated 4 out of 5 stars

I bought credit for my phone

I bought credit for my phone. The payment went as expected, but when I had to follow the required steps for recharging, the code was not valid. I have tried few times, but I got the same message.
I have contacted them, and I got a quick email. Unfortunately, the email didn't solved my problem.
Surprisingly, somehow, after few hours, my phone number got the required credit. Thank you for that!

24 August 2025
Unprompted review
Recharge.fr logo

Reply from Recharge.fr

Hello,
Thanks a lot for your detailed feedback! 😊 We’re glad to hear that even though the code initially showed as invalid, your phone eventually received the credit. We’ll keep working to make the process smoother so everything works instantly without confusion.
Best regards,
Recharge.fr 💙

Rated 5 out of 5 stars

It's easy and fast

It's easy and fast

10 August 2025
Recharge.fr logo

Reply from Recharge.fr

Thank you for your positive review! We're pleased to hear that you find our service easy and fast. We strive to provide an effortless experience to all our customers. 😄✨ Kind regards, Recharge.fr

Rated 1 out of 5 stars

Crédit orange impossible à recharger…

Crédit orange impossible à recharger beaucoup de fonds gaspiller sans remboursement possible

6 August 2025
Recharge.fr logo

Reply from Recharge.fr

Nous sommes désolés d'apprendre que vous avez des difficultés à recharger votre crédit Orange. Nous faisons de notre mieux pour résoudre les problèmes qui peuvent survenir lors de l'utilisation de nos services. Vos commentaires sont précieux et nous aideront à améliorer nos services. Pour plus d'assistance, veuillez contacter notre service clientèle à l'adresse support@recharge.fr. Ils seront heureux de vous aider. Cordialement, Recharge.fr

Rated 5 out of 5 stars

good service

good service, very quick, very easy

7 August 2025
Recharge.fr logo

Reply from Recharge.fr

Thank you for your 5-star review! We're thrilled you had a quick and easy experience with our service. We strive to make our process as user-friendly as possible. We hope to serve you again soon! ⚡️😄 Kind regards, Recharge.fr

Rated 5 out of 5 stars

Simple rapide efficace

4 August 2025
Unprompted review
Recharge.fr logo

Reply from Recharge.fr

Merci beaucoup pour votre retour positif ! Nous sommes ravis de savoir que vous trouvez notre service simple, rapide et efficace. Votre satisfaction est notre priorité. 😄✨ Cordialement, Recharge.fr

Rated 5 out of 5 stars

Fast and serious

Fast and serious

25 July 2025
Recharge.fr logo

Reply from Recharge.fr

Thank you for your amazing 5-star review! We're thrilled to hear that you had a fast and serious experience with us. We strive to maintain our standards! Keep enjoying our service. ⚡️🎉 Kind regards, Recharge.fr

Rated 1 out of 5 stars

Miserable experience PAS Reussi…

Miserable experience PAS Reussi RECHARGE
SHIT!

12 July 2025
Recharge.fr logo

Reply from Recharge.fr

Bonjour,
Nous sommes désolés d'apprendre votre expérience 😞 Étant donné que la recharge n'a pas réussi et qu'elle implique un numéro Lycamobile, nous vous recommandons de contacter Lycamobile directement pour vérifier l'état de la recharge. Si vous avez besoin d'aide de notre part, n'hésitez pas à nous contacter à support@recharge.fr en utilisant le même email que votre commande.
Meilleures salutations,
Recharge.fr 💙

Rated 1 out of 5 stars

You are STOLERS

You are STOLERS !
I PAID 100€ WITH MY BANK ACCOUNT AND YOU ACCEPTED IT !

YOU'VE SENT ME THE NUMBERS OF THE COMMAND OF 50€ X 2= 100€ !

AND YOU DID'NT SEND ME THE MAIL , TO BE ABLE TO GET THE AMMOUNT WITH THE CODES !

6 July 2025
Recharge.fr logo

Reply from Recharge.fr

Bonjour,
Nous sommes désolés d'apprendre votre souci 😟 Selon nos dossiers, votre commande a été expédiée avec succès et nous n'avons reçu aucun contact de votre part concernant ce problème. Veuillez vérifier votre boîte de réception (et votre dossier spam) pour l'email avec les codes. Si vous ne le trouvez toujours pas, contactez-nous à l'adresse support@recharge.fr en utilisant le même courriel que celui de votre commande - nous serons heureux de vous aider.
Nous nous ferons un plaisir de vous aider,
Recharge.fr 💙

Rated 1 out of 5 stars

They are CHEAT

They are CHEAT, they load data instead of call cards and there’s no number to contact them!!!!!!

2 July 2025
Recharge.fr logo

Reply from Recharge.fr

Bonjour,

Nous vous remercions pour votre commentaire.

Vous avez acheté un produit appelé "Lycamobile Web Pass", ce qui signifie que vous ne recevrez que des données.

Vous pouvez consulter tous les produits disponibles sur notre site web. Si vous souhaitez recevoir du crédit d'appel, veuillez sélectionner le bon produit la prochaine fois.

Si vous avez d'autres questions, vous pouvez contacter notre service d'assistance à l'adresse support@recharge.fr.

Recharge.fr

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