I belong to a generation not very comfortable with the mobile phones. And I needed assistance to apply the refueling in a mobile phone. And the Assistant told me that the former SIM CARD was not anymo... See more
Company replied
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I used Recharge to top up Apple Account balance. I paid swiftly using Apple Pay, then pressed a button, added gif card to my account and I had my euros on balance pretty smoothly and effortlessly.
Company replied
Yesterday i baught a 100€ bitsa card but there was some error after i baught it i had the money taken from my bank account and didn't get the in website code as the error was on the website while it w... See more
Company replied
I bought credit for my phone. The payment went as expected, but when I had to follow the required steps for recharging, the code was not valid. I have tried few times, but I got the same message. I... See more
Company replied
Company details
About Recharge.fr
Written by the company
Recharge.fr est le site internet de référence pour acheter facilement et rapidement votre recharge, carte prépayée ou carte cadeau en ligne. Rechargez votre crédit d’appel mobile parmi plusieurs opérateurs téléphoniques en France en seulement 30 secondes. Offrez-vous également une carte bancaire prépayée, une carte prépayée de jeu ou encore une carte cadeau Musique, TV & Apps en seulement quelques clics. Le paiement est possible avec un compte Paypal ou par carte bancaire (CB, Visa, Mastercard, Maestro). Après l'achat, votre code numérique s'affiche sur votre écran et vous recevez également votre recharge par e-mail. Quelle que soit votre envie du moment, Recharge.fr a la carte prépayée pour vous.
Recharger du crédit toujours et partout sur Recharge.fr
Written by the company
- Nous sommes à votre écoute !
- Une question ou un souci avec votre commande ? Contactez-nous directement à support@recharge.fr pour que nous puissions vous aider au pus vite. Il n'a pas de problèmes, que des solutions :)
- Rapide et simple
- Êtes-vous pressé ? Commander du crédit se fait en 30 secondes. Vous recevrez le code directement par e-mail. Donc commandez le crédit dont vous avez besoin quand vous en avez besoin !
- Payer en toute sécurité
- Si vous faites des achats en ligne, votre sécurité est toujours extrêmement importante. C'est la raison pour laquelle il est possible de payer par exemple avec PayPal, Carte Bancaire et Visa. La commande de votre crédit préféré se fait non seulement vite, mais aussi en toute sécurité.
- Grand choix
- Voulez-vous recharger votre crédit d'appel, augmenter le temps de jeu de votre jeu préféré ou acheter un beau cadeau de dernière minute ? Sur Recharge.fr, vous pouvez trouver le bon crédit pour chaque personne et pour chaque occasion.
Contact info
2D, rue Georges Mélies, 78390, Bois d'Arcy, France
- support@recharge.fr
- recharge.fr
3.9
Great
20k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
exelent service
25 March 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I want my code to be in Australian...
I want my code to be in Australian please not French
22 March 2022
Reply from Recharge.fr
Hello Jamie,
I am sorry to hear that you have encountered some issues with your code. I understand that this is a big inconvenience for you.
We responded to your problem by email. Please check your email for resolution.
I wish you a good day!
Maritza | Recharge.fr
Merci super site
9 March 2022
Unprompted review
Reply from Recharge.fr
Thank you for your support! We hope to see you soon!
Très bon service
31 January 2022
C’est nickel j’adore
22 January 2022
Great for foreign SIM recharge
Allows me to recharge my French SIM card without a French credit card using paypal cash balance.
21 January 2022
Parfait service !
19 January 2022
Bon services
17 January 2022
Fake
This is the umpteenth email that I am writing to you regarding the order number 107653048, as I have already written in the previous email I have never placed this order and in addition to having been stolen € 500 I have never even received any type of purchase made on your site in this regard I ask you and I repeat to have the refund of the sum that you have unduly deducted. I have already reported what happened to my bank
10 January 2022
Unprompted review
Reply from Recharge.fr
Hello there,
Thanks for your review! I am sorry to hear about the trouble you had. I can understand your situation is very frustrating. I can see you have already been in contact with us, and in response we requested some information from your side. Please check your email or spam folder, as we haven't heard back from you yet! We apologize for the inconvenience.
Looking forward to hearing from you soon, and I wish you a wonderful day.
perfect achats
6 January 2022
Excellent recharge
2 January 2022
Reply from Recharge.fr
Bonjour Ismail,
Merci beaucoup d'avoir pris le temps de partager votre expérience. Nous restons à votre disponibilité si vous avez des questions ou besoin d'assistance via support@recharge.fr.
En vous souhaitant une bonne journée.
Excellent service !
12 December 2021
Simple et tres rapide
5 November 2021
Complete joke
Complete joke - I was conned - customer service non existent - phone line permanently 'busy' unable to use the £100 card I purchased because the code had expired.
28 October 2021
Unprompted review
Reply from Recharge.fr
Hi, we're sorry to hear about this. Recharge.fr doesn't have a phone line. I'm concerned you may have been scammed by people saying they are us. Could you please contact at support@recharge.fr with any information you can share on what happened? Please also let the police know.
Kind regards,
I haven't used it yet but I'm trying to
27 October 2021
Unprompted review
My experience with transcash is very dissapointing
My experience with transcash is very disappointing because,I purchased 50€ with my hard earned money and I received my code,but a few days a girl sent me a message saying that she got in bed with the recharge.fr director to get my code and she managed to do so.I wrote an email to recharge.fr but I never got arefund or even a feedback in return.
24 October 2021
Unprompted review
Reply from Recharge.fr
Hi,
I'm sorry to hear that you've had issues with Transcash. It is regretable that the redemption of your code has not been possible.
We are also sorry that your attempts to get in contact with us have been unsuccessful. For safety and privacy reasons, we cannot provide help via Trustpilot. We therefore kindly ask that you contact us as soon as possible by following the instructions below this message.
Once you have contacted Customer Service, you will receive a confirmation e-mail. Our advisors will reach out to you as soon as they can (generally within 1 working day).
Thank you for your cooperation and we look forward to hearing from you.
Phillip | Customer Service
Having an issue? Reaching us via Trustpilot is slower. Here are two simple ways to contact our customer service.
- email: [EMAIL]
- contact form:
So we can treat your request faster, please include your order information (order number and email used to order).
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