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Reclaimed Brick Company Reviews 

251
•
TrustScore 4.5 out of 5

4.6

Reclamation Centre
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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff members for being extremely helpful, professional, and welcoming during their visits to the site. People easily find the building materials they need, such as bricks and stone, which are described as authentic and well-suited for various projects. Some reviewers were not happy with the quality of certain items, mentioning that some goods arrived covered in dirt or looked quite different from the online pictures. A few other people also felt that customer support and refund processes were frustratingly slow or unresponsive when attempting to resolve problems.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout their visits. Reviewers frequently... See more

Product

Clients share positive opinions on product quality, highlighting that the materials look authentic and match... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful staff and professional... See more

Quality

Customers had ambiguous experiences with quality, reflecting both high praise and severe disappointment. Many... See more

Customer service

Reviewers share mixed feedback about customer service experiences. Many customers report helpful assistance,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Second time here and we couldn't be happier. Every time we encounter friendly staff here , ready to help and advise. We got sorted both times quick and easy. Very pleased and happy with our purch... See more

Rated 5 out of 5 stars

I’ve had stone from this company in the past to build garden walls and have always been pleased with the quality of the stone, the price and the helpful, positive attitude from the staff. A couple of... See more

Rated 5 out of 5 stars

Needed two 7ft scaffold boards to make shelves. Gave them a call and within an hour I was at the yard which is impressive. Tall young chap in reception was lovely. He then asked Brendan one of the c... See more

Rated 5 out of 5 stars

What a great place, could spend all day there. Everything you could need. The staff are great and very friendly, leaving you to wander around the massive site but also always around to offer help.... See more

Company details

  1. Reclamation Centre
  2. Building Materials Supplier
  3. Demolition Contractor

Written by the company

Welcome to Reclaimed Brick Company—a family-run reclamation yard in the heart of Sheffield that supplies a board range of new and used building materials, and best known for its huge stock of premium reclaimed bricks. We are a team of industry experts and treasure hunters who scour the UK to find, salvage, and repurpose distinctive building materials, including reclaimed bricks, stone, timber, roof tiles, welsh slate and granite cobbles. We source our materials from a wide variety of locations, from demolition projects of derelict farm houses to large commercial developments. After going through a systematic salvage and cleaning process, we make these unique materials available to our customers – who use them to create unique aged look, match existing surroundings and limit their projects environmental footprint. While reclamation is at the centre of our business, we also have the in-house equipment and knowledge to offer safe and effective demolition services, brick matching and nationwide delivery. We have a two-acre yard brimming with reclaimed materials that we welcome you to visit, or you can browse our offerings online from the comfort of your own home. For those shopping remotely, we offer a complimentary brick matching service to ensure you choose the right materials for your project. Once you find your perfect match, we deliver the materials straight to your project via our fleet of HIAB and Tail-Lift assisted trucks anywhere in mainland UK. Questions? Don’t hesitate to reach out! We look forward to helping you build something that is truly one-of-a-kind.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

251 reviews

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4.6

All reviews

(251)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

Excellent service, great materials, Roger went out of his way to deliver the materials in a very professional manner, credits to the company for excellent service

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Hiab Delivered cobbles

Went to yard and ordered the cobbles required for our job and explained our location for delivery.
Expecting a lorry with an hiab, is certainly what we got but wasn’t expecting the full trailer behind. Roger expertly manoeuvred his kit down our drive and delivered. Exceptional work Roger thank you so much

17 February 2025
Unprompted review
Rated 5 out of 5 stars

We had been looking for a specific…

We had been looking for a specific reclaimed wire cut brick to match our extension for some time. I found the reclaimed brick company online.
I’d received my samples and was over the moon as they were a perfect match.
Order placed, goods delivered and was a seamless transition.
Roger who operated his the truck with a crane was very pleasant and made it look very easy! Thank you

14 February 2025
Unprompted review
Rated 5 out of 5 stars

20 bulk bags of dry stone walling…

20 bulk bags of dry stone walling ordered and delivered within 2 days!
Our access wasn’t the easiest as we live in a remote area, Roger the crane driver was extremely helpful and made it look very easy - thank you 5*. Charles Lake District.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Roger was first class

Roger was first class, told us in advance of delivery time and was bang on, wasn’t the easiest job considering our location, but delivered perfectly, and a really nice bloke 👍👍👍

6 February 2025
Unprompted review
Rated 5 out of 5 stars

We had a delivery of Yorkshire stone…

We had a delivery of Yorkshire stone walling 30 bags in total.
They arrived on time and in excellent condition.
The driver (Roger) was excellent and put everything exactly where I wanted them.
Thank you.

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Quality Products & Excellent Customer Service

I’ve used this company several times to purchase their Industrial Blend Bricks and Slip Tiles. Quality products and excellent customer service every time. Always delivered on schedule, with updates provided so there are no issues.

14 December 2024
Unprompted review
Rated 5 out of 5 stars

Great service all round

We’ve used you a few times now and for the first time we had a delivery of railway sleepers yesterday at old Brampton in Chesterfield.
The driver was spot on and the 2 pallets were dropped quickly and safely.

9 December 2024
Unprompted review

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