I've recently opened up several savings accounts online recently for both my wife and myself. Without any doubt the account with Recognise Bank was the easiest and most convenient to open. The websi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was so easy and quick to apply and open account. Safe and secure with checking account to make sure money reaches correct account. No fuss or having to send detailed documentation. Account opened... See more
Company replied
I opened a 1 year savings bond with a top rate and it took less than two minutes to complete the online application form. I paid money into the account and was immediately notified by email that the... See more
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Our Fixed Rate Saver had an excellent rate of interest. Just as important, on maturity we opted to split teh money 3 ways - one back to our designated account, the other two to two new Recognise accou... See more
Company replied
Company details
- #14 of 50 best companies in Bank
- #51 of 108 best companies in Financial Institution
- #12 of 19 best companies in Savings Bank
Written by the company
Recognise Bank was founded in 2017 by experienced business owners who recognised the disconnect between traditional business banking and the needs of modern SMEs. We were frustrated with the lack of understanding, certainty and flexibility offered within the industry. In short, we believed that we could build a better bank. And so, we did. We received our banking licence in 2021 and quickly grew our community of loyal business and personal customers, with the help of our dedicated, diverse, and expert team. Recognising our customers is at the heart of what we do. Today, our hard work and customer centricity is demonstrated by our excellent rating on Trustpilot. We offer a range award-winning, secure FSCS protected savings accounts with competitive interest rates for individuals and businesses alike. Recognise Bank is authorised by the Prudential Regulatory Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulatory Authority (PRA). Our eligible saving products are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000 for individuals and businesses and £170,000 for joint accounts. We also offer a range of specialist lending products, and we aim to be as flexible as possible with all of our offerings and services, no matter what your business needs. It’s why our customers, brokers and partners love working with us.
Contact info
6a Austin Friars, EC2N 2HA, London, United Kingdom
- 0345 872 7888
- support@recognisesavings.co.uk
- recognisebank.co.uk
4.7
Excellent
865 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Recognise Bank
Hi, thank you for your review. We're happy to hear that you found it easy to access and that the notifications keep you updated promptly.
Reply from Recognise Bank
Hi Joanne, thank you for your review. We're pleased to hear that you had a good experience saving with us.
Opening a Savings Account
The process for opening a Fixed Interest Savings Account and depositing money was quick, seamless and extremely easy. All done online using easy to follow instructions. Money transfers done in minutes rather than days, thus allowing interest to be earned virtually immediately. Very impressive.
1 June 2026
Reply from Recognise Bank
Hi, thank you for your review. We're pleased to hear that you found our account opening process quick and seamless. We really appreciate your feedback.
Good clear information and very helpful…
Good clear information and very helpful staff when i make telephone contact.
1 June 2026
Reply from Recognise Bank
Hi, thank you for your review. We're pleased to hear that you had a good experience with our customer service team.
straightforward and attractive rates…
straightforward and attractive rates made opening an account a no brainer.
28 May 2026
Reply from Recognise Bank
Hi Rob, thank you for your review. We're happy to hear that you enjoyed our attractive rates.
Fantastic!
So easy to navigate. Clear website. Communication brilliant. Love that at each deposit you receive notification.
Will recommend to others! Thank you and well done!
31 May 2026
Reply from Recognise Bank
Hi, thank you for your review. We're pleased to hear that you found our website clear and the communication was brilliant. We really appreciate your feedback.
Very fast service
30 May 2026
Reply from Recognise Bank
Hi Ian, thank you for your review. We're happy to hear that you found our service fast. We really appreciate your feedback.
Easy process to open an account on-line.
29 May 2026
Reply from Recognise Bank
Hi, thank you for your review. We're pleased to hear that you found our account opening process easy.
Fixed rate bonds
Was looking for fixed rate bond and found Recognise bank. Very competitive interest rate for 1 and 2 year fixes and very easy/straightforward to open and fund account with great communication throughout, including when deposits received. Would recommend
1 June 2026
Reply from Recognise Bank
Hi Gillian, thank you for your review. We're pleased to hear that you found our account opening process straightforward and easy.
An Impressive Challenger Bank with a Well-Run Website.
The process of opening a new account and interfacing with a new customer was smooth and slick. The only fly in the ointment occurred at the authentication process for the nominated bank account. Not only did it take considerable time for the verification code to arrive by post, but on use, the code was flagged as invalid several time, even though I was pretty sure I typed in the correct code. But then, when I finally gave up after many unsuccessful attempts, an email appeared which said that the nominated bank account had been verified - rather confusion don't you think so?
1 June 2026
Reply from Recognise Bank
Hi, thank you for your review. We're pleased to hear that you found our account opening process smooth. Your comments around the nominated bank account authentication have been noted and will help us improve our verification process. We really appreciate your feedback.
Reply from Recognise Bank
Hi, thank you for your review. We're happy to hear that you found our sign up process easy.
Simple and straightforward process in…
Simple and straightforward process in opening an account
1 June 2026
Reply from Recognise Bank
Hi Dave, thank you for your review. We're happy to hear that you found our account opening process simple and straightforward.
Impressive
Straight forward process with a well designed application process website. Responses were very quick and all set up painlessly in a couple of hours.
29 May 2026
Reply from Recognise Bank
Hi, thank you for your review. We're pleased to hear that you found our website easy to use and experienced responsive customer service. We really appreciate your feedback.
Easy online application and a great…
Easy online application and a great rate of interest
2 June 2026
Reply from Recognise Bank
Hi Alan, thank you for your review. We're pleased to hear that you found our online application easy.
Good communication and good products
1 June 2026
Reply from Recognise Bank
Hi Mark, thank you for your review. We really appreciate your feedback.
Quick and simple instructions and best…
Quick and simple instructions and best % rate on market for product I wanted.
1 June 2026
Reply from Recognise Bank
Hi David, thank you for your feedback. We're pleased to hear that you found our account opening instructions quick and simple.
Reply from Recognise Bank
Hi Peter, thank you for your feedback. We're happy to hear that you found our processes easy and quick.
Great experience
Great experience. Online experience great. Easy to follow and understand. Approval for bank account correspondence recieved in good time.
Compared to some other similar banks, much better. Money showed straight away and access to online account easy.
2 June 2026
Reply from Recognise Bank
Hi Steve, thank you for your review. We're pleased to hear that you had a good experience opening an account. We really appreciate your feedback.
Spoke to customer services for guidance…
Spoke to customer services for guidance and it was sorted there and then, the lady i spoke to was very courteous and polite very pleased with Recognise bank.
28 May 2026
Reply from Recognise Bank
Hi Roy, thank you for your review. We're pleased to hear that you had a good experience with our customer service team.
Excellent service
1 June 2026
Reply from Recognise Bank
Hi Colin, thank you for your review. We're pleased to hear that you found our service excellent.
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