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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items like laptops and PCs arrive in pristine, like-new condition with no visible damage and perform exceptionally well. Many people highlight the fast and stable performance of their purchases, making them suitable for various uses, from university studies to gaming. The delivery service is frequently commended for its speed, secure packaging, and efficiency, with several consumers receiving their orders promptly and in perfect condition. Reviewers also appreciate the overall service, finding the purchasing process easy and straightforward, and the support team responsive. However, some customers also noted issues with faulty products, such as a refurbished laptop that started freezing and shutting down shortly after purchase. A few other people also felt that the product specifications on the website were not always 100% clear, or that certain details like the rear view of a computer were missing.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many reviewers highlight that items arrive... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent condition... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the quick and prompt delivery of... See more

Service

People report positive experiences with service. Many customers praise the great service and products,... See more

User experience

Reviewers highlight positive aspects of user experience. Customers praise the pristine condition of devices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to find a PC and order. Pad a little extra for express post. Two days later, the device arrived extremely well packaged and exactly as described. One of those gratifying purchases that some organ... See more

Rated 5 out of 5 stars

I recently purchased a refurbished Surface Laptop 4. The laptop arrived in very clean condition. No visible damage, and it looked almost like new. Setup was smooth, and everything worked proper... See more

Rated 5 out of 5 stars

The site lay out was extremely accessible. My item arrived very quick and in extremely secure packaging! Very impressed with their service throughout. The laptop had 0 scratches and runs like an absol... See more

Rated 5 out of 5 stars

Another great laptop purchase! Updated my son's laptop for school with a Lenova Thinkpad X1. Another great shopping experience with Recompute. I always buy refurbed now - laptops and phones. The w... See more


Company details

  1. Computer & Accessories store

Information provided by various external sources

Find great deals on refurbished desktops, laptops or servers at Recompute. We offer free delivery Australia wide. Shop online now or visit our showroom.


Contact info

4.8

Excellent

TrustScore 5 out of 5

893 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

There was lack of detail on computer.

I didn’t like that there was no photo of the rear of the computer. I didn’t know that the monitors had to be connected directly to the back of the computer. I am now having problems with the display on the monitor/ screen. I will be returning the computer.

18 September 2025
Recompute logo

Reply from Recompute

Hi Alan, Yes, the monitors do need to get connected to the back of the computer. It should be straightforward. Depending on your monitor, you may need a different cable or adapter. Feel free to contact us for help or to return the computer.
Update: Thanks for bringing it back in. We tested it with you in-store and it worked perfectly fine with a display cable and HDMI. Still very happy to process a refund for you.

Rated 5 out of 5 stars

Another great laptop purchase!

Another great laptop purchase!
Updated my son's laptop for school with a Lenova Thinkpad X1. Another great shopping experience with Recompute. I always buy refurbed now - laptops and phones. The warranty and their friendly help make these guys at Recompute my go-to.

18 July 2025
Rated 5 out of 5 stars

ordered a refurbished laptop

i was looking for a decent refurbished laptop for a while, never owned a laptop before. I found recompute online, had a quick and easy chat with them. the chat was extremely helpful and to the point , I was impressed so i decided to order.
I was recommended for the Lenovo Thinkpad X1 Carbon, the laptop has arrived in a perfect condition , beautiful and spotless. I'm super exited and happy with choosing recompute , i highly recommend then and would buy buy again in the future!

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Easy to find a PC, order & receive.

Easy to find a PC and order. Pad a little extra for express post. Two days later, the device arrived extremely well packaged and exactly as described. One of those gratifying purchases that some organisations just can't get right. Will definitely purchase again from this mob. Brilliant.

21 July 2025
Rated 5 out of 5 stars

AWESOME

I rang the company before buying, and a real person who obviously lived in Australia answered, and he was very helpful and I knew that I could give them a go, had previously tried Back Market but received a non worrking laptop, so was cautious, then it arrived very quick considering it was from Sydney to Perth, and it is like a brand new computer. I will easily be using this company again thank you.

24 July 2025
Rated 4 out of 5 stars

Excellent laptop

Excellent laptop, came on time and in very good condition. Quick and plenty of memory.
The resolution is low, my old non Win 11 Lenovo was better, but I will have to live with that.
It would be helpful to have the Max' resolution in the spec's.

21 July 2025
Rated 1 out of 5 stars

Not good enough computer Not working…

Not good enough computer Not working .so the i took down computer place look at 30 mins it only problem motherbord ....got bills they don't pay my bill so I got money back from computer...I still pay bills is $65...you got to pay my bills it all you fault.

19 June 2025
Recompute logo

Reply from Recompute

Thanks for sending the computer back Darren. We've received and tested it. It's working well. Hope you have a better experience with your next purchase.

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