RecordGone.com Reviews 247

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I am very grateful for the help I always receive from the lawyers at higbeeassociates.com ,and RecordGone.com . I have needed their services and the service exceeds my expectations. At any time I ne... See more

Rated 5 out of 5 stars

The service was easy. Everything was well explained , I hardly had to do anything and they kept me updated the whole way . Perfect for someone like me with a busy schedule but still wanting to take th... See more

Rated 1 out of 5 stars

Stay away from this company. It will attempt to cheat you at the end of the rental by claiming nonexistent damages when insurance is not purchased. They have poor roadside assistance. Their vehicle... See more

Rated 5 out of 5 stars

I was apprehensive with using an online agency handle such a sensitive matter. This, I though, could be a big, costly mistake. Boy was I wrong! Higbee & Associates went above and beyond to provide ste... See more

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4.5

Excellent

TrustScore 4.5 out of 5

247 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very Professional Group

It was an honor working with this firm. They are very professional and I recommend it to anyone. The process was very quick, I thought my case was going to be very complicated and that I would have to go to court. It turned out to be a very simple process and no court. I was kept in constant contact regarding the process of my case and my questions were always answered timely. Thank you Record gone and Higbee And Associates

31 January 2016
Unprompted review
Rated 5 out of 5 stars

Thanks

Was a great service always updated me and have been on point with everything thanks again

15 December 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Professional Group!

It is my pleasure to tell others that your organization is trustworthy, effective, and very professional. Your response time was excellent. This gave me comfort and confidence in your work. These hard working and reliable attorneys were able to deliver on our expectations and have successfully removed an emotional and technical burden from our lives.
Many law firms made promises about their expertise and what they would be able to do, These promises proved to be either empty and unreliable or we could never get a minute to speak to someone. But your firm kept your promise without any run around. Most importantly, you earned our trust.

12 December 2015
Unprompted review
Rated 5 out of 5 stars

Incredible level of service, they've earned my trust.

Their website and responsive emails made what would normally be a painful process much easier. They also sent me a note on completion that they're sending a refund of some of my fees since they didn't use as many hours for working on my case. I wouldn't have known, I appreciate their honesty and integrity. I will call Higbee for any legal work in the future, they're now my "Go To" lawyers. Needless to say, they're the only firm I'll recommend.

3 December 2015
Unprompted review
Rated 5 out of 5 stars

My experience was awesome

My case was handled quickly with minimal hassle for me. RecordGone.com completed the necessary work to clear my record as advertised. I would recommend this service to anyone going through background check hassles. Thank you Higbee and associates .

18 November 2015
Unprompted review
Rated 5 out of 5 stars

Marijuana Cultivation and Distribution Felony Expungement

Having recently concluded my services with RecordGone.com I have nothing but positive things to say about their services offered to me during my dire time of need. I need my felonies expunged quickly because I'm finishing my degree and the staff and lawyers and RecordGone did an amazing job at meeting my needs. I had read many reviews of RecordGone prior to utilizing their services and can honestly say they are legit and professional. They operate out of Orange County and my case was in San Diego and they still handled it in a timely and professional matter. People complain about not having their expungement completed within 3 months or so, but this is not a quick matter and involves several processes by the courts. I have consulted other lawyers and they dictated that it would take up to 6 months. People complaining about the time need to realize this takes time and patience. This is an honest review and I stand behind everything RecordGone did for me. Thank you.

31 October 2015
Unprompted review
Rated 2 out of 5 stars

Not happy

I'm not happy with this company and I don't understand how people on here saying they have gotten their expungement in three months when I been with them for three months and paid all my fees and haven't even got a court date something shady about these reviews and point is I held up my end but not receiving anything back and they have my money in full I give this company one star

16 August 2015
Unprompted review
RecordGone.com logo

Reply from RecordGone.com

We have successfully expunged more than 15,000 cases, and we know how to get these done as fast as possible. Each case is different. Just because someone gets their case done in a specific amount of time does not mean the next case will take the exact same amount of time. There are many variables that are beyond our control when it comes to getting a court date, including how busy the court is, requests for continuances from the district attorney, and time it takes to obtain necessary court records. I and any of the 72 other employees at our law firm would be glad to look into your case specifically and explain where we are in the process. Feel free to contact me directly by calling the main number and selecting extension 152. In the meantime, we will continue to work to get your case done as fast as possible. Thank you. Mathew Higbee.

Rated 5 out of 5 stars

3 months and done!

I started my expungement process in April 2015, and only 3 months later everything was finalized and granted! I didn't even have to show up to court! They were very prompt with correspondence and their website was easy to navigate. They were courteous and professional, I would definitely recommend this company to anyone looking to expunge their record.
I a m one happy customer.

28 July 2015
Unprompted review
Rated 2 out of 5 stars

6 months and the petition hasn't even been filed

I signed up with recordgone.com in Feb 2015. I filled out a questionnaire specifically stating that my charge was not in the TXDPS database, but rather at the community court where I live. It took them three months to "find" the case, despite me telling them exactly where it was from the beginning. Do you not read your own questionnaire?

It has now been almost 6 months, and nothing has even been filed with the court yet. I have contacted them multiple times and have been told they are "working on it" (for 6 months?) and that processing times are higher than normal.

Only giving them 2 stars because their website is easy to use.

Would not do business with again.

27 July 2015
Unprompted review
Rated 5 out of 5 stars

Highly Satisfied

Higbee & Associates helped me get my record expunged. I’m no longer haunted and embarrassed by the stigma of a conviction that occurred over 27 years ago. The process took a little over year, but it was well worth the wait. It’s feels good to finally be clean again. I am 100% satisfied, and highly recommend Higbee & Associates (RecordGone.com).

12 April 2015
Unprompted review
Rated 5 out of 5 stars

Higbee&Associates brough me the peace of mind I needed.

Thank you very much from the deep bottom of my heart, I am so glad I got the best from the best to represent me on this so important and delicate journey. Choosing the best firm out there to represent me could mean whether I get what I'm looking for or not. I'm so blessed to have found you. I made a mistake 15 years ago and my past was still chasing me like a shadow in the night, three months after hiring Higbee&Associates my past is behind me (like it's suppose to be) they helped me to get my record expunged and now I'm not a criminal no more (despite I never was but my record showed otherwise). Thank you Mr. Higbee for helping people who are treated as criminals when they are not. God bless Mr. Higbee and his associates. God bless recordgone ,God bless America.

7 April 2015
Unprompted review
Rated 5 out of 5 stars

Easy fast professional process

Id like to thank everyone at recordgone.com for helping me through my legal matter. I knew i needed the help of professionals for this ,and you guys were the right people for the job. I cant thank you guys enough!!

12 March 2015
Unprompted review
Rated 5 out of 5 stars

Thanks for the new start

I cannot thank recordgone enough. I don't know where I would be without them and the new start they gave me. Would not hesitate refer them to anyone.

7 March 2015
Unprompted review
Rated 5 out of 5 stars

Thankful

Record Gone helped me get a job and get rid of my embarassing mistake from years ago. My case manager was very nice and answered all my questions about my case. I am not familiar with the process but they made it easy for me. Thank you again !

4 March 2015
Unprompted review
Rated 5 out of 5 stars

Pleasantly surprised

The entire process was very smooth. I am happy with the outcome and how fast it was. My case manager was very nice and helpful!

3 March 2015
Unprompted review

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