RecoverFit Reviews 

266
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent company with great communication. I rented their Normatec 3 leg compression machine for several months. There were no hidden monthly charges (which is rare these days). Upon returning the it... See more

Rated 5 out of 5 stars

Ease in communicating with their staff (Harry). My package got delayed by DPD due to adverse weather conditions. The package could not be tracked and I didn't know why. I messaged recovery fit thr... See more

Rated 5 out of 5 stars

I broke down with two flat tyre rang the AA Kevin arrived in a van said they were beyond repair & arranged for a breakdown truck to arrive. CF recovery truck arrived Peter the driver assessed the... See more

Rated 5 out of 5 stars

Company responded to my query straight away, and helped me to make decision on which compression boots. Daughter bought a pair, and we both tried it and loved it so much I bought a second pair. Use... See more

Company details

  1. Sporting Goods Shop
  2. Physiotherapy equipment supplier

Written by the company

The UK's Most Trusted Recovery Store. Selling Performance and Recovery products to Elite Stars right down to weekend warriors. We are the trusted supplier of Normatec Recovery Boots, Hyperice, Therabody and many more top level recovery brands from around the world. We have worked in the professional sports industry for over 10 years now, supplying most of the top level clubs, teams, organisations and athletes in the UK and across Europe.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

266 reviews

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4.6

All reviews

(266)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent!

Very quicky delivery and helpful response to a query about sizing. Item very reasonably priced and of high quality. Bravo!

16 October 2023
Rated 5 out of 5 stars

Ice Tub arrived today - Huge upgrade compared to my previous pop-up tub

Ice Tub arrived today well wrapped and ahead of time! Really excited to set up my Ice Tub (size medium/grey). I bought a £99 pop-up tub earlier this year to ensure I actully used it before investing in something more substantial. Having now passed my own test of using it almost every day (I also swim in open water so allow myself some off days) I looked at every option on the market. Quality and practicalities were as important as the price but I’m very pleased with the cost of the ice bath in relation to the quality of the product. It also had to fit in a specific space in the garden (out of sight). I was tempted by the metal stock tanks, they look cool but they’re very upright and TBH I thought they may be scratchy/rough to sit in as they are made for cattle to drink from rather than humans to sit in. Almost went for the Large but the medium is fine for me at 5’10” and 100kg. The deal breaker/deciding factor for me was the solid lid - it's very well designed and fits perfectly, having had the pop-up tub for six months I know that soft material lids get waterlogged and spill debris into tub water every time it rains, that results in having to change the water more often. I’ll fill it up at the weekend and start stretching out rather than sitting crossed legged and also very importantly enjoying being able to get in and out of the tub without the fear of bursting the thing!

13 October 2023
Rated 1 out of 5 stars

First 3 out of 4 were defective and did…

First 3 out of 4 were defective and did not turn on at all. Replacement pair lasted 10 hours, not the advertised 30 hours. Huge disappointment and a terrible product for the environment. Disposable almost immediately after first few uses.

20 September 2023
RecoverFit logo

Reply from RecoverFit

Good morning Louis.
I am really sorry to hear that you are not satisfied by the product that you have received.
Since notifying us, we have tried to replace with your original order with more brand new devices, but we are saddened to hear that you are still not satisfied with the product. This feedback has been handed onto the manufacturer of the product.
The batteries from within the device can be removed and recycled like any normal household battery, but not replaced. The manufacturer is constantly looking at ways to extend the life of the product and make it rechargeable.
If there is anything more we can do, please get in touch with us at support@recoverfit.co.uk and we will be happy to chat.

Regards,
Ryan

Rated 5 out of 5 stars

Harry is the man!

Purchased a Hypervolt 2 PRO last year, no issues up until yesterday where it stopped powering on.

Spoke to Harry and following a short video explaining my issue, he organised for a new battery to be sent out to me and it arrived in less than 24 hours.This allowed for no disruptions to my business.

Harry's communication was stellar and the urgency with which he organised the replacement is probably the best I've experienced. Proper customer service.

You never want to contact customer service, but if you do, the experience I've had with Harry is what you would want.

13 September 2023
Unprompted review
Rated 4 out of 5 stars

Will order again from here.

Great site. Easy to use. Order came a day later than expected though despite ordering hours before the ‘next day delivery’ cut off. Will still order from here again though.

5 September 2023
Rated 4 out of 5 stars

Perfect product

Good service and was prompt in resolving my issue. Just a shame I got 1 of the 2 knee support I ordered but they did deliver the 2nd one a few days later.
I bought 2 patella straps for my knee. The product is great and is a game changer 🙌🏼

30 August 2023
Rated 4 out of 5 stars

The item arrived promptly,but the case…

The item arrived promptly,but the case was broken. I contacted Recoverfit. They replied within the hour, and another item was shipped to me, and arrived three days later, with bubble wrap around it!!! And the new one was absolutely fine. Good customer service

2 August 2023

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