Recovery Gods Reviews 

114
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful staff and the quick, easy purchasing process, noting that getting working products is always smooth. Many people also appreciate the fast support and friendly assistance when they need help with their orders or refunds. However, some customers also noted experiencing very slow responses and unhelpful customer service when trying to resolve urgent problems. A few reviewers were quite dissatisfied with technical download issues, missing items, or receiving incorrect durations for their purchases. Consumers mentioned that getting proper assistance on Discord or through support tickets can sometimes take a long time.

What people talk about most

Product

Consumers experience mixed feelings regarding the product. While many reviewers are pleased, highlighting... See more

Customer service

People report ambiguous experiences with customer service. While many reviewers praised the team for being... See more

Response time

Users describe ambiguous interactions with response time, as experiences vary widely. While some reviewers... See more

Service

Clients share positive opinions on service, highlighting fast delivery and reliable products. Consumers... See more

Staff

Reviewers highlight positive aspects of staff, noting that the support team stands out for being incredibly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought one mod which dint work for me then they gave me a refund so I can buy an other mod helpful people

Rated 4 out of 5 stars

great but one issue i am a bit concerned because i didnt get the reciept yet if you guys can check on it that would be amazing

Company replied

Rated 4 out of 5 stars

honestly, i am quite pleased with my purchase. I just find it rather difficult to find anyone to talk to about issues not listed in the FAQ's

Company replied


Company details

  1. Gaming services
  2. Game Shop
  3. Software company
  4. Video Game Shop

Written by the company

Welcome to Recovery Gods! The best software reseller you can find. Created in 2019 we have always been focused on customer service. We make sure all our products are safe to use. Join our community and take your gaming experience to the next level!


Contact info

3.8

Great

TrustScore 4 out of 5

114 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(114)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing support and very professional team

I initially bought a mod menu on RecoveryGods during a moment of frustration while playing GTA. After thinking about it more carefully, I realized it was an impulsive purchase and decided to ask if a refund would be possible.

The support team was incredibly helpful and understanding throughout the process. They took the time to listen to my situation and helped me resolve the issue quickly and professionally.

It’s rare to see such good customer support online. Not only is RecoveryGods a great website, but their support team truly stands out for their responsiveness and professionalism. I really appreciate the help I received.

15 March 2026
Unprompted review
Rated 4 out of 5 stars

great but one issue

great but one issue
i am a bit concerned because i didnt get the reciept yet
if you guys can check on it that would be amazing

11 March 2026
Unprompted review
Recovery Gods logo

Reply from Recovery Gods

Hi! Thanks for your message. If you haven’t received your receipt yet, please open a support ticket on our Discord or contact our support team with your order details so we can check it for you. We’ll be happy to look into it and make sure everything is sorted out.

Rated 5 out of 5 stars

Stand menu

I had bought the Stand mod menu, I had a problem with it and they quickly took care of it and refunded me.

17 February 2026
Unprompted review
Rated 1 out of 5 stars

WHY ARE THE MODS NOT RESPONDING WHEN IT…

WHY ARE THE MODS NOT RESPONDING WHEN IT SAYS THERE ARE ACTIVE

15 February 2026
Unprompted review
Recovery Gods logo

Reply from Recovery Gods

Hi,

We understand why this looks frustrating. When moderators show as “active” on Discord, it doesn’t always mean they are actively handling tickets, they may be monitoring the server, handling private escalations, or simply have Discord open while away.

That said, if your ticket hasn’t received a reply, that shouldn’t happen and we apologize for the delay. Please reply again in your existing ticket so it moves back to the top of the queue, and we’ll make sure it gets addressed as soon as possible.

We appreciate your patience and are working to improve response times.

Rated 1 out of 5 stars

Still waiting for a reply on discord

Still waiting for a reply on discord, i have purchased a giftcard for payment method and these people dont reply its been over days....staff is active but do nothing, still expecting a reply.... Please reply to peoples tickets!!! Will change review when my issue is fixed!

4 February 2026
Unprompted review
Recovery Gods logo

Reply from Recovery Gods

Hi,

We’re sorry about the delay and completely understand your frustration, waiting days for a reply is not acceptable, especially after completing a purchase.

This ticket should not have been left unanswered. Please reply once more to your existing Discord ticket or open a new one and mention this Trustpilot review so we can prioritize your case immediately and resolve the gift card payment issue.

We appreciate you giving us the chance to fix this and update the review once it’s resolved. We’re here to help and will make sure this gets handled properly.

Rated 1 out of 5 stars

DONT EVER BUY FROM THEIR DISCORD.

DONT EVER BUY FROM THEIR DISCORD.
You have to wait DAYS for your key even after you already gave them your money. They just let you wait and wait.

Terrible customer service. In Discord nobody answers. Nothing. People are online but no replies no help no information absolutely nothing.

Yeah sure maybe there are other customers ordering stuff but that is NOT an excuse to let people wait days for a key they already PAID for. It’s not that complicated.

If you buy from them ONLY buy from the website NEVER from the Discord unless you like waiting forever.

4 February 2026
Unprompted review
Recovery Gods logo

Reply from Recovery Gods

Hi,

We understand your frustration, and you’re right, waiting days after payment is not acceptable. We won’t try to excuse that.

Purchases made through Discord require manual handling, and during busy periods this has unfortunately led to delays that should not have happened. This is exactly why our website exists for automated, instant delivery, and why we now strongly recommend using it whenever possible.

That said, customers who purchase via Discord should still receive timely communication and delivery, and we acknowledge that this fell short in your case. We’re actively reviewing how Discord orders are handled to prevent this situation from repeating.

If your issue is still unresolved, please reply to your ticket and reference this review so it can be prioritized immediately.

Rated 1 out of 5 stars

Dont buy

Dont buy, scam

3 January 2026
Unprompted review
Recovery Gods logo

Reply from Recovery Gods

Hi,

We’re sorry to see this review and want to clarify that we are not a scam. We’ve successfully delivered products to many customers, and all purchases are handled through secure systems.

If you experienced an issue with payment, delivery, or support, we genuinely encourage you to contact us so we can investigate and resolve it properly. We’re always willing to help or provide a refund when appropriate.

We take all feedback seriously and are continuously working to improve our service and response times.

Rated 5 out of 5 stars

easy simple no hassle

good service.

any misunderstandings make sure to contact RecoveryGods

5 January 2026
Unprompted review
Recovery Gods logo

Reply from Recovery Gods

Hey can you come in my dms lifeisamazing_ to check if this is an error or you got banned for a reason!
Best regards

Rated 1 out of 5 stars

BAD BAD BAD BAD DONT BUY !!!!!!

Worst site to buy; all cards are rejected even though they work on other sites. Google Pay doesn't work, nor does Apple Pay. And if you then try to buy via Discord, you'll have to wait 500 years until someone finally thinks, "Ah, we have customers!" BAD BAD BAD dont buy here !!!!

25 December 2025
Unprompted review
Recovery Gods logo

Reply from Recovery Gods

Hi,

We’re sorry to hear about your experience and understand why this was frustrating.

Card, Google Pay, and Apple Pay rejections are handled by our payment providers and can occasionally occur due to security or regional restrictions, even if the same payment method works on other websites. This is not something we intentionally control, but we recognize how disruptive it is when it happens.

During the holiday period, support response times were longer than usual, which affected some Discord purchases. We acknowledge that this fell short of the experience we aim to provide and we’re actively working to improve both payment reliability and support responsiveness.

If you’re still interested in resolving the issue, we invite you to contact our support team so we can assist you directly.

Rated 1 out of 5 stars

Bad respond

Yes, it's Christmas and all, but I've been waiting a very long time now because I had to buy it via Discord since the website doesn't accept my card, for whatever reason. I can use my card with every other reseller, just not here. I bought it through a ticket and still haven't received a key. Very disappointing. 1 star. I hope the key finally arrives soon.

24 December 2025
Unprompted review
Recovery Gods logo

Reply from Recovery Gods

Hi,

We’re sorry for the delay and understand your disappointment. During the Christmas period, response and processing times were longer than usual due to reduced staff availability and a high volume of requests, which unfortunately impacted some orders made via Discord tickets.

Regarding the card issue, payment rejections can sometimes occur due to restrictions from the payment provider, even if the card works on other websites. This is not intentional, but we understand how frustrating it can be.

If you’re still waiting on your key, please reply to your existing ticket or reach out again so we can prioritize your order and make sure it’s resolved as quickly as possible.

We appreciate your patience and hope to get this sorted for you shortly.

Rated 1 out of 5 stars

Worst shop to buy

The worst shop to buy cheats,i tried to bought by debit card stand regular on sunday night and again on tuesday night at 8 pm, before at 12am on tuesday i opend a ticket to comunicate the problem,but there was no response.In the end i bought cherax from another market.In resumen this store leak from profesionalism by the web being coded so wrong that u cant even buy and the response speed is as slow as a kindergardener riding a bike.My recomendation is that u shouldnt buy from this store.And btw my card worked fine on another store.

23 December 2025
Unprompted review
Recovery Gods logo

Reply from Recovery Gods

Hi Eduardo,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

The situation you described happened during the Christmas period, when support response times were unfortunately longer than usual due to reduced availability and a high volume of requests. That said, we understand how frustrating it is not to receive a timely reply when you’re facing a payment issue.

Regarding the debit card payment, some transactions can fail due to external payment provider restrictions, even if the card works elsewhere. This is not related to the website being “coded wrong,” but we acknowledge that the experience was not smooth in your case.

We regret that you chose to purchase from another store before we could assist you, and we take your feedback seriously as it helps us improve both our support responsiveness and purchasing experience.

Rated 1 out of 5 stars

Waste of money license key doesnt even…

Waste of money license key doesnt even work and the cheraxlauncher is a virus turned all anti virus off and still has virus detect its a waste of money and time

18 December 2025
Unprompted review
Recovery Gods logo

Reply from Recovery Gods

Hi,

We’re sorry to hear about your experience and understand how frustrating this must have been.

Regarding the antivirus warning, this is unfortunately a false positive that can occur with certain launchers or tools depending on the antivirus software used. Our files are checked before release and are not malicious.

If your license key did not work, this is something our support team can resolve quickly. We encourage you to open a support ticket so we can verify the key, help you activate it correctly, or arrange a refund if needed.

We never want customers to feel their time or money was wasted, and we’re always willing to help resolve issues fairly.

Rated 1 out of 5 stars

Wasted my money

Wasted my money, I've turned all anti virus protections of on browser and pc itself and it will not allow me to download it because it has a "virus detected" in it.

17 December 2025
Unprompted review
Recovery Gods logo

Reply from Recovery Gods

Hi,
We’re sorry to hear about your experience and we understand your frustration.

The “virus detected” message you’re seeing is a false positive, which can happen with certain tools depending on the antivirus software and its detection rules. The files are scanned and verified before release and are safe to use.

That said, we never want anyone to feel they’ve wasted their money. Please reach out to our support team or open a ticket on Discord so we can help you install the product properly or discuss a refund if needed.

We’re always happy to help and clarify any concerns.

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