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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy to book and incredibly efficient, making the entire process simple and stress-free. Many highlight the excellent communication, with updates provided the day before and live tracking of drivers, ensuring punctuality. The staff are frequently described as polite, friendly, and helpful, contributing to a positive user experience. People appreciate the convenience of having items collected from their homes, often without needing to be present, which is particularly beneficial for those with health issues. Many consumers express their intent to use the service again, emphasizing its reliability and the ability to support chosen charities.

What people talk about most

Service

People report positive experiences with the service, consistently praising its ease of use and efficiency... See more

Delivery service

Consumers report positive experiences with the delivery service, highlighting excellent communication and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their politeness and helpfulness.... See more

Booking process

Customers had positive experiences with the booking process, consistently describing it as easy and... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting the ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So easy to book, good communication and updates on day of collection. Accurate time slot given, very quick and quiet delivery from outside my house. Absolutely brilliant! Hassle free way to donate unw... See more

Rated 5 out of 5 stars

Brilliant service. Received confirmation email, another email night before to let me know a 2 hr time slot and then another email letting me know when they were 20 mins away. Really easy and straigh... See more

Rated 5 out of 5 stars

Great service. Arrives on time. Nice to know your unwanted clothes and bric-à-brac are going to a charity of your choice. I can’t get to charity shops easily due to health issues, so have donations... See more

Company replied

Rated 5 out of 5 stars

Brilliant! Great communication, arrived on time , easy to book , staff very polite & friendly, what more can I say! Oh yes, I know & all your donations , any proceeds made are giving over to a charity... See more


Company details

  1. Recycling centre

Written by the company

RecycleKind: Turning Your Donations into Positive Impact RecycleKind is a dedicated textile recycling company committed to creating a sustainable future while giving back to communities. We specialize in collecting, sorting, and recycling unwanted textiles, transforming them into reusable materials or responsibly recycling them to reduce waste. Our mission is to make donating your pre-loved clothes simple, impactful, and rewarding. With every ton of textiles donated, we not only help reduce landfill waste but also contribute directly to charitable causes and community initiatives. We pride ourselves on transparency, efficiency, and integrity. Whether you're a business, charity, or individual, partnering with RecycleKind means joining a movement towards environmental conservation and social responsibility. Together, we can create a kinder, greener world—one donation at a time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

99 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic company

Fantastic company. Can highly recommend. Easy to book, gave great notifications and collected with ease. For someone who struggles to get to the charity shop and had a large lot to donate, this has been absolutely ideal. Will definitely use again, and have already recommended to friends.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. I often have stuff to donate but absolutely hate going into charity shops to offload my unwanted stuff lol. They collect from your doorstep even if you're not there, no interaction needed, and you can nominate your favourite charity for the donation. Highly recommended

1 May 2025
Unprompted review
Rated 5 out of 5 stars

A first class charity donation collection.

This is a brilliant service Ive just used them and its so easy and efficient and they collected all my charity donations from my front door. You can also nominate the charity of your choice and track the delivery vehicle so you know exactly when they are arriving.

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Reliable Service

Can't fault this company booked online immediate email to confirm collection. Then further reminder email with collection window and able to track driver. Great driver he brought everything down from upstairs and there was a lot of bric a brac. Very reliable.

10 March 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Hello Jo,
Thank you so much for this thorough and positive review. It’s fantastic to hear that our online booking, confirmation email, reminder window and live tracking all worked seamlessly for you. We’re especially pleased that our driver assisted with carrying items from upstairs — we always aim to make the process as effortless as possible.
Your trust in our reliability means a great deal. We look forward to serving you again whenever you have more things to donate.

Rated 5 out of 5 stars

Absolutely fantastic

Easy to book online, great communication regarding collection time. Driver was on time (the live tracking is fantastic), very polite and very grateful for my donation. It is an added bonus that you can chose your charity. Will definitely use this service again.

10 March 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Hello,
Thank you for your wonderful feedback! We’re glad the online booking and communication met your expectations, and that the live tracking, driver’s politeness, and respect for your donation added to your experience.
Choosing your charity is something we pride ourselves on offering, and it’s great to hear you value it. We’d be honored to help you again in the future.

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