Red Hat Factory Reviews 66

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It started with an internet search for a red hat, like the ones worn by Canadian fur trappers and Jaques Cousteau. Red Hat Factory's website came right up! I was immediately intrigued by their famil... See more

Rated 4 out of 5 stars

If u recall I thought I lost one of my muts! That’s what we call it here in the Netherlands… lo and behold it wasn’t send yet…. In the end everything work out just fine!! Good Service!! Thank You!!

Rated 5 out of 5 stars

The amount of information about the products being sold and how and where they're made was pretty great. And the passion behind why the company wanted to share their country's traditions with whoever... See more

Company details

  1. Headwear shop

Written by the company

We hand knit wool beanies the old fashioned way — on the Norwegian South coast. Each beanie is made with knitting needles, a skein of yarn, and a whole lot of patience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality is superb

Quality is superb. Customer service is fantastic! I'm so happy with my Red Hat beanie that continues a legacy of Nordic handicraft.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Best hat I own

Best hat I own! Opened the box, stuck it on my head, never looked back. Doesn’t slip, not tight, warm and cool enough. Don’t have to worry about a seam or tag to make me look stupid. Just roll and go. Perfect. I need some other colours now.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Go for it!!

Quite efficient order and delivery process. The products offered are as described with wit to boot.
Well done!

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Buy one and find out..

Really quick delivery and the hat is a wonderful example of a hand made product also the hat itself is a joy to wear and really warm while being light and comfortable.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

A beautifully made hat

A beautifully -made, warm, and very comfortable hat! We just had a nor’easter and my red hat was perfect when I went out to shovel after the blizzard. I highly recommend the Red Hat Factory!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service on repeat order

Great service on repeat order. Had a small mishap with an Eastfold. I misread the warranty rules and repaired it myself, which was very easy and next found my son very eager to be the second owner of this repaired Eastfold. Ordered a new one for myself and found Red Hat willing to grant me an extra discount. Believe it or not: I found my new Red Hat Eastfold laying at my front door on Christmas eve!

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Eastfold hat

Incredibly well made hat!!! Love that it's hand made. Fast shipping considering it came from Norway to Sioux Falls SD, USA.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

I enjoy supporting small independent…

I enjoy supporting small independent companies with a good attitude. The owner, Benjamin, is very transparent about his business and how it operates. I just like the vibe that Red Hat Factory gives, and will very likely do business with them again. PS: I love my new beanie!

23 April 2025
Unprompted review
Rated 5 out of 5 stars

"In a world of cheap, disposable items, it’s a pleasure to receive something beautifully crafted by skilled artisans in the country of its origin.

"In a world of cheap, disposable items, it’s a pleasure to receive something beautifully crafted by skilled artisans in the country of its origin. This hat is warm yet breathable, and what I appreciate most is the seamless design, making it sit smoothly and comfortably on my head. It pairs effortlessly with both casual and dressier jackets, and the Charcoal color is spot-on. I’m already considering grabbing another in a different shade! If you’re on the fence, just go for it — you won’t regret it."

25 March 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look