Redspot Car Rentals - Surfers Paradise Reviews 5

We rented a car from the sufers paradise office .
From the moment we entered the office we were greeted by friendly , chilled staff members who made the whole process of hiring a car super easy .
We are from overseas but they explained everything and we booked our car in less than 10 mins .
The car was spotlessly clean , filled to the neck with fuel , it was a pleasure to drive and we did 4,600 km in total .
We were very happy at the price for 9 days which we included fully comp insurance .
Thank you Joe for all your help and everyone in the office !
We will be back again
Jane and Mick Kinneen

Very nice, affordable and reliable car

Stress free process, got an upgrade and if you get to deal with Ethan, you’re lucky, super nice and accomodating!

I picked up the car in Surfers Paradise. I was not sent the contract after I booked the day before (as promised) and although signed on the day, I did not spend 10 minutes reading the contract. The attendant then failed to submit it when I took the car.
It was on return they got me to finish the process. It appears to me the company employs tourists on a working visa. They took a long time trying to work the system out and in fact on both occasions failed, including misspelling my name. The car that I was given had been well used with a big hole in the front driver's carpet. Overall my experience was disappointing and my car, although adequate in quality was not what I expected. From my experience, this company in Surfers Paradise did not give good value for money. I strongly encourage to look elsewhere and try and include cheaper third party excess (not with the rental company) Redspot have shown zero understanding about this issue, probably fibbing about showing me the carpet before I picked it up (as I was unaware of it).
Vehicle Type: MG

Fast and efficient service. No rings to jump through. Nice and easy. Just what you want when your on holiday. Car was clean and efficient on fuel. 10/10. Thankyou