Reeds Rains Reviews 

There was a lack of communication from the branch to our solicitor. Meaning we had to contact the branch on several occasions to get important information.

Reeds rains have been very helpful and made our move to our new homw pain free

At a difficult time of year..December...and the ongoing economic problems RR have sent a continuous flow of viewers to my property. They have been in touch constantly and always there for advice

The customer communication

Carol and the team have been amazing this year helping us purchase our dream home and selling our old property.
They’ve been great coordinating solicitors, mortgage advisors and guiding us step by step through the process.
Highly recommended and looking to buy or sell a property to go to see Carol & the team.

Dream Team at Ballyhackamore. Martin, Fiona, Emily and Pat were invaluable in dealing with our sale and purchase. Not a straightforward experience but they absorbed most of the stress and made this process seamless for us. We can’t thank them enough - fantastic, friendly and very professional at all times.

I previously rented for 2 years through Reeds Rains Hazel Grove. Reeds Rains fully managed the property on Deneside Crescent. There was a prolonged situation involving mould and disrepair. Ultimately I submitted a complaint to the property ombudsman about Reeds Rains’ poor communication, lack of urgency, lack of action and overall handling of the situation. These issues were consistent throughout and at all levels, up to the regional manager. The complaint was upheld and they did take responsibility in the end, but it took way too long and caused unnecessary stress. I also spoke with the previous tenant, who said they experienced damp and mould in the property and also raised concerns about Reeds Rains’ handling of the situation. In both cases, the landlords did not take responsibility. Disappointingly, after I vacated the property, Reeds Rains continued to advertise it for the landlords. Personally, I would never use any branch of Reeds Rains’ again because of my experience and I find their morals to be questionable at best.

We've just listed our house with Reeds Rains in Rye. We were almost certain which estate agent we were going to go for prior to the valuation but completely changed our minds by the end of our first meeting with Guy de Vyea. Detailed valuation, very clear communication and just an all round nice chap. When we were ready to list, he took photos and video including drone footage and we were blown away by the quality of what was put together. Everyone in our families that we've showed it to has said it is on par with Escape to the Country! Absolutely fantastic. Could not recommend more.

Great company to deal with from start to finish

The team at Reeds Rains really listened and took on board all my thoughts, tailoring my journey to my needs, in a supportive and professional manner, keeping me informed at every stage.
The team did everything they said they would and really help guide me through the difficult process. Couldn’t have asked for more from them. Thank you all so much!

This review applies to Pontefract branch.
I bought a house offered by them.
I was very suspicious, as had an unpleasant experience with a different estate agency before, so had plenty of questions and been searching for any signs of being screwed over again.
They were professional and patient, explaining the reasons of their actions and supporting me throughout the process. Hopefully I won't discover anything wrong about the house, but so far - so good. Friendly team as well - definitely worth to give them a chance when you're looking to buy a property!

All the staff at Reeds Rains have been friendly and helpful. Always Professional and supportive during what can be a stressful time. Very happy with the experience with Reeds Raids. Thank you.

Debbie was very helpful and professional when she did the valuation of the property’s she is currently selling 2 houses for myself.

I am waiting to give 5 stars when we move into new home

Great service very efficient. Andrew was the estate agent I dealt with who is very helpful and thorough but I also dealt with Devon in the office who is great.

Guisborough team all very responsive and helpfull.
Haven't quite concluded the sale as yet but I'm sure we will.

Friendly professional service helped with paperwork thanks

I previously wanted a property at a particular location and was not hearing anything from the owner through Reeds Rains. I then began to see Reeds Rains lacking professionalism in their dealings with a prospective buyer.

Now, it not like that anymore because I have really been treated with professionalism such as giving me updates along the process of buying. I was also given a brochure upon going to view a property .

Have been very helpful and very professional and got the job done swiftly couldn’t be happier with the service we have received