Reeds Rains Reviews 

kept me well informed and gave good advice

The company have been very prompt with all communication. Calls backs have been done to check details. The process was made clear and explained well. Paperwork is accurate and thorough. Staff are friendly and professional. Overall I’m very happy with how the sale has been handled so far!

Great communication and no nonsense sales pitch. Todd gave me a detailed explanation of the whole process. Kirsty promptly updated me with viewings, this made my experience so far exceptional.

We’re currently in the early stages of buying a property through Reeds Rains, and I just wanted to highlight how fantastic Andrea at Stockton has been throughout so far.

We first approached Andrea with our interest in a property before we had even sold our own home, and from that very first point of contact, her service has been exceptional. She has been incredibly supportive, proactive, and always willing to help.

Andrea has kept in regular contact with us regarding the progress of our own house sale, while also communicating with the family selling the property we’re hoping to buy. This has made what can be a stressful process feel much more manageable and reassuring.

We’re so grateful for everything she’s done so far—her customer service truly is outstanding, and we feel in very safe hands moving forward.

Have bought and sold with Reeds Rains several times now. We've always found Jack and his team a delight to deal with; friendly, professional, knowledgeable and efficient - what more could you ask? Would definitely recommend.

I can not fault Reed's & rains Halifax. The staff have been really helpful right from the beginning. The communications has been really good from all of the staff. I'm so happy I chose them to sell my house.thay have given 💯 . I would definitely recommend them to others.

Great staff polite friendly and very helpful

Chantelle and Hayley were great. Very professional and kept me informed.
I will certainly recommend them to friends and family. Well done Reeds Raine on Highfield Rd Blackpool !
Only had my property on for 6 months from Sept 2025 until March 2026 and I already have a sale on it too.
20 out of 10 !!!!!!

The staff where very supportive during difficult decision to sell my property and I was pleasantly surprised how well it all went. Thanks to Lynsey and Chris.

I would like to share some very positive feedback about my experience with Reeds Rains Estate Agents in Evesham, especially Jack Ford and the wider team.

Jack was very professional, friendly and helpful throughout the process. It was very easy to arrange both the first and the second viewing, and each time I was given plenty of time to look around the property and ask questions without feeling rushed.

I would also like to highlight how supportive and responsive the whole team has been with emails and other communication. This made the process feel much smoother and much less stressful.

During my second viewing, another colleague kindly allowed me the time I needed to take measurements and carefully assess the loft space. Their patience and understanding made a real difference and helped me feel more confident in my decision-making.

This experience made what can sometimes be a stressful process feel much more positive and straightforward.

Thank you again to the whole Reeds Rains Evesham team for your professionalism and support.

Smooth process, friendly. Helpful & experienced. Great communication throughout.

We have found Reeds Rains in Evesham very professional, friendly and helpful in selling our property. We would highly recommend them. Many thanks to Jack and his team.

Good support, help and speed of seeing a potential purchase with excellent help to acquire

Very professional and kept us up to date with everything highly recommend.

Less than two months after initially moving in, we're suddenly told our landlord is now selling up and we spend the entire rest of the tenancy being subjected to random requests for strangers to traipse through our home to view the property, even at the weekend or if we're not even home. In one such instance Reeds Reins illegally did not provide 24 hours notice for such a visit; I raised this via email with several staff but they neither acknowledged nor apologised.

The property was in a poor state when we moved in. Basic repairs took 6 months from our initial report and the contactors that Reeds Reins got in contact with were lazy and confrontational. Several reported issues were never dealt with. I reported the bathroom lock being broken at the start of the tenancy. A year and a half later on moving out, it was never fixed.

I reported a RAT INFESTATION in the property; even this took two weeks to illicit a response, just to be told they legally weren't responsible and to ring up another company.

Their online fix flo portal is shockingly inept and their customer support staff over the phone are cocky and condescending. One of their employees tried to convince me that filling in the hole in the wall after pest control had been dealing with the rats wasn't the right choice to request "because they'll keep coming back anyway" and he had a strop because I couldn't send a photo of the hole as it was behind the kitchen cupboards... What ridiculous attitude is that???

A Reeds Reins property inspector repeatedly wrongly said a broken fire alarm was functional and snapped at us for magically not foreseeing that the crusty barely functional front door lock would break on us 8 months into our tenancy.

The last property viewing, the Reeds Reins estate agent had a loud conversation with the prospective buyers directly outside our front door, laughing and joking about our tenancy agreement and how we didn't need to remain there if they bought it. It was very upsetting and I text my partner there and then saying we were probably going to be given notice. Then one week later we actually were given notice.

Zero compassion was given through the distressing time of being forced out of our home, the property manager was a pompous vapid fool and our treatment was callous throughout the whole tenancy.

We wouldn't rent from Reeds Reins again if they had the only available properties in the country.

They are an excellent company to deal with all the staff are very knowledgeable and helpful I would recommend them 100 percent I can’t thank them enough

We highly recommend Reeds Rains at Evesham, and the director Jack Ford, for their professionalism and integrity when acting for us in our recent house sale.

Shocking experience with Reeds Rains managing our rental property from the Sale, Greater Manchester branch. We were passed around from person to person and they had no diligence, very poor attention to detail and poor communication. We were charged a call out fee of £75.00 + vat for a boiler that they installed and supposedly 'didn't work' after one month. Really? Their constantly changed staff and there was nobody to contact who had any logic or sense whatsoever. They clearly don't care about their landlords. I will never use them again nor would I recommend anyone using them.

Reeds Rains is by far the worst tenancy managers ive ever had the displeasure of dealing with. They employ incompetent people in their 20s to handle serious property issues and repairs and then they never end up getting done. Ive had a leak in my house for 4 years gone through every possible avenue to get it fixed and still nothing ive had damp becuase of it all over my kitchen walls and the estate agents couldn't care less. Im glad to finally be rid of them never again will I get a property through this company what a joke they are.

T.H.

I would just like to say it’s been an absolute pleasure to deal with the team at Rothwell branch communication excellent Customer Service excellent if you are looking for an estate agent in Rothwell I would highly recommend using this branch. Keep up the good work guys it’s very much appreciated when selling your house. It’s a very stressful time and you need a little bit of understanding when things don’t always go to plan.