Reef Knots Reviews 157

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the excellent craftsmanship and stylish designs. Many people are also very satisfied with the efficient and prompt delivery service, often highlighting the careful packaging of their orders. The overall service provided by the company is frequently described as first-rate, with consumers appreciating the responsiveness and helpfulness of the staff. However, some customers have experienced issues with delivery times, reporting delays and a lack of updates on their orders. A few people also received incorrect items, and there were isolated concerns about the durability of some products, specifically regarding the elastic in swim shorts.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the exceptional standard, fit, and... See more

Quality

People report positive experiences with quality, consistently praising the high standard of products. Many... See more

Service

Customers had positive experiences with service, consistently praising its efficiency, speed, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speedy and prompt... See more

Order

Consumers generally find the ordering process to be positive. Many reviewers praise the ease of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality great customer service and above all they care for you as much as there products I have now purchased Polo’s, Sweat Shirts and my favourite Half Zipped Knitwear absolutely top quality. To th... See more

Rated 5 out of 5 stars

Reef Knots are an ace company who LISTENS👂🏽 to their customers when things, unfortunately, go wrong. They are RESPONSIVE, CARE and sell QUALITY products. I would 100% recommend them and definitely... See more

Company replied

Rated 5 out of 5 stars

Well I keep looking for a red polo in my size, but damn it, they come in & sell out within a few days. Looks like people with similar tastes & a requirement for top quality items are quicker of the ma... See more

Rated 5 out of 5 stars

I have ordered stuff from this company for a couple of years, I treat all our men folk to Reef Knots clothes for Christmas. The quality is exceptional, the style fun, and the items seem to suit all, y... See more

Company replied


Company details

  1. Clothing Shop

Written by the company

We are a small UK clothing brand specialising in exceptional quality menswear. We specialise in outstanding fit, fabric and customer service. Key product lines include: Tops & Jumpers, Polos, Shirts, Tees, Swim Shorts and accessories. We are predominantly an online business, but we also have one physical shop in Salcombe, Devon. Established 2013 with c.100k customer orders shipped.


Contact info

4.9

Excellent

TrustScore 5 out of 5

157 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Wear the Knot with pride

I have just made another purchase from this wonderful small British clothing brand. This time a long sleeved button down collar shirt. Yet again the quality of this product is outstanding. For shirts and polos forget Ralph Lauren, for swim shorts forget Vilebrequin and for ties forget Hermes nothing beats Reef Knots.
I wear the knot with pride

19 March 2026
Unprompted review
Reef Knots logo

Reply from Reef Knots

Nicholas, very much appreciate your kind words and the very illustrious company you have placed us in. We might frame this one for the office wall! Best wishes, Patrick

Rated 5 out of 5 stars

Friendly service & great quality products !!!

Friendly , helpful and efficient service . The product was as hoped too - great quality!! Always a little nervous ordering from a new company for the first time , but I need not have worried.

5 March 2026
Unprompted review
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Reply from Reef Knots

Nicola, very pleased we could alleviate the nerves and you were happy with everything. Thank you for taking the time to review us!

Rated 5 out of 5 stars

I had a great experience with Reef…

I had a great experience with Reef Knots. I ordered my quarter zip top and it arrived on time, and was great quality and very comfortable to wear. I would recommend Reef Knots to anyone looking for quality garments

28 March 2026
Unprompted review
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Reply from Reef Knots

Martin, very much appreciate the review and i'm thrilled you are happy with everything.

Rated 5 out of 5 stars

Really high quality shirts and sizing…

Really high quality shirts and sizing was just right. I bought 2 shirts and both are excellent. Colours are as displayed on screen. Packaging was immaculate. I really like them and will be buying more in future.

15 March 2026
Unprompted review
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Reply from Reef Knots

Duncan, thank you for leaving a review. Very pleased you are happy with the shirts and we look forward to serving you again!

Rated 5 out of 5 stars

A stand out tie

A stand out tie. Beautiful quality and a real statement!
Ordering was simple and delivery was quick.
Superb service. Will definitely order again
Thank you

9 March 2026
Unprompted review
Reef Knots logo

Reply from Reef Knots

Greta, thank you for the kind review. Ties were are first ever product and we are rather proud of them!

Rated 5 out of 5 stars

Top quality and service.

Im so pleased that I came across this company. Ive had a couple of shirts from them and the look and quality are excellent. Ive had a few people now comment on how they like my shirts and asked where I got them.
Service and delivery and follow up are excellent also. I highly recommend giving them a try.

8 March 2026
Unprompted review
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Reply from Reef Knots

John, very pleased you are happy with everything and that you are drawing a few compliments. Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Lovely quarter zip jumper…

I bought a lovely quarter zip jumper from Reef Knots. It's beautiful. Heavy and well made. I ordered an L which was a little big, replaced with an M which is perfect. Replacement process was very simple. This feels like a company that's highly motivated to provide great clothes and look after their customers.

21 February 2026
Unprompted review
Reef Knots logo

Reply from Reef Knots

Thank you for the kind review and I'm pleased that we could get the right product to you with minimal disruption. Hope you enjoy it!

Rated 5 out of 5 stars

Having bought a couple of polo shirts…

Having bought a couple of polo shirts and found the quality better than other more expensive makes in my wardrobe I purchased one of the fleeces. This is a company I would highly recommend. The products are different and extremely high quality.

2 February 2026
Unprompted review
Reef Knots logo

Reply from Reef Knots

Thank you so much for taking the time to review us and we are thrilled you are happy with you purchases!

Rated 5 out of 5 stars

Tried Reef Knots for the first time and so glad I did. Highly recommended.

Tried Reef Knots for the first time before Christmas. Bought 2 quarter zips for myself and very happy with the quality, fit comfort and service. Then bought 2 flannel shirts and a white tee shirt in the sale. Again, quick service and excellent communication.
So happy with my purchases that I bought a quarter zip, shirt and tee shirts as birthday presents for my two sons. They love them.
Highly recommend Reef Knots for service, quality, fit, comfort and value.

10 December 2025
Unprompted review
Reef Knots logo

Reply from Reef Knots

Thank you so much for the kind review. We are so happy you are pleased with everything and have been spreading the word to your family. Thank you.

Rated 5 out of 5 stars

Quality products

Reef knots delivered a high quality Half zip jumper that I expect to become a favourite too. A very good British company.

10 February 2026
Unprompted review
Reef Knots logo

Reply from Reef Knots

Thank you for taking the time to review us. Very pleased you are happy with everything.

Rated 5 out of 5 stars

First time I have bought from Reef…

First time I have bought from Reef Knots and it won’t be the last . Bought a polo top , the fitting is great and fits perfectly. The quality is so good I have since bought another two tops.

20 February 2026
Unprompted review
Reef Knots logo

Reply from Reef Knots

That's so nice to hear. Thank you for taking the time to review us.

Rated 5 out of 5 stars

Thoroughly recommended

High quality, comfortable, shirts and quarter zip tops.

23 February 2026
Unprompted review
Reef Knots logo

Reply from Reef Knots

Very pleased you are happy with everything. Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Just a lovely business

Just a lovely business, easy to order and delivery is vey quick. Quality of garments, love Reef Knots.

20 February 2026
Unprompted review
Reef Knots logo

Reply from Reef Knots

Thank you so much for your very kind review!

Rated 5 out of 5 stars

Great high quality products

Great high quality products. Nice people to deal with.

19 February 2026
Unprompted review
Reef Knots logo

Reply from Reef Knots

Thank you for your very kind review. We are thrilled you are pleased with everything.

Rated 5 out of 5 stars

All I can say about the clothing bought…

All I can say about the clothing bought is nothing but quality.
It’s the first time I have bought anything from them. The service of supply and return of one of the items was excellent.
I would advise anyone unsure about buying from Reef Knots, do yourself a favour and buy you won’t be disappointed in the quality.

Kind regards

Bryan

30 January 2026
Unprompted review
Reef Knots logo

Reply from Reef Knots

Thank you for such a kind review. Quality would be our specialist subject if we were on Mastermind!

Rated 5 out of 5 stars

Bought three shirts very happy

Bought three shirts , loved them , lovely feel and quality . The sizing was just right . Delivery was speedy . Very Happy - looking forward to the Spring collection .

29 January 2026
Unprompted review
Rated 5 out of 5 stars

As a first time buyer

As a first time buyer I was delighted with both the service and the quality of the purchase. The colour was exactly as expected and the fit perfect.
Very impressed.

29 January 2026
Unprompted review

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