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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the payment and subscription models, citing unexpected charges, difficulty canceling, and continuous billing even after cancellation. Customers also found the pricing to be excessively high for the content provided, with some feeling that the cost of watching short episodes or full series was prohibitive. Conversely, a small portion of people also felt that the app offered enjoyable stories and good acting, and some had positive experiences with billing and video access. However, some customers also noted issues with the app itself, including problems with accessing content, battery drain, and concerns about data privacy.

What people talk about most

Payment

Reviewers express strong dissatisfaction with payment processes. Many customers report unauthorized charges,... See more

Price

Clients share negative opinions on price, consistently reporting that the service is too expensive. Many... See more

Subscription

Customers consistently express strong dissatisfaction with the subscription process. Many reviewers report... See more

Application

Users describe ambiguous interactions with the app. Some reviewers express extreme frustration, citing issues... See more

Product

People report ambiguous experiences with the product. Many customers praise the videos, movies, and actors,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Unauthorized charges and no customer support – Guest user I am extremely frustrated with ReelShort. I used the app as a guest and never created an account. Despite this, I have been ch... See more

Rated 1 out of 5 stars

I would rate a zero if I could. I’ve been enjoying the video streaming services. However, I just discovered that ReelShort is billing either double or two weeks at a time. I only signed up for weekly... See more

Rated 1 out of 5 stars

I love a trashy romance, but the Reelshort films use so much brainless script, when even I could write a better one without having to resort to violence against women & children. These films have a fe... See more

Rated 1 out of 5 stars

I paid for a subscription and in the process of attempting to "bind" it to my information it "went away"! Sent feedback requesting assistance with the UID it was attached to and got the runaround. Did... See more


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

163 reviews

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Rated 1 out of 5 stars

Dont give them your money. 9

Stay away from Reel Short.
You replied to my complaint and said to reach out to your customer service department, but you don't give me any details to contact you, so how am I supposed to do that, there is no customer service, I have tried sending message after message and get nothing in return, I have asked if you can give me an email or phone number to contact you, but there is nothing, you took $36.99 from me and gave me nothing in return and that's straight out fraud, how many other people have you done this to, by looking at the reviews there are plenty of people you have scammed,
I am going to make it my mission to make sure people are aware not to give you any money at all as if they do they may as well throw their money in the trashcan, you have already scammed enough people, you should be ashamed of yourselves.
Laura

17 May 2024
Unprompted review
Rated 1 out of 5 stars

I can’t watch the finish of my story as…

I can’t watch the finish of my story as it just keeps coming back to the start I am 5 from the finish . What is the way I can finish watching it . The app now says it’s coming soon. I have sent a message before but no answer . I just will scrap it and remove the app . Just money chasers maybe .

22 July 2024
Unprompted review
Rated 2 out of 5 stars

Everything others said is true

Everything others said is true. We have 5 free chapters (2 minutes clip) but the app rewind so we read the chapters. Sometimes 3 times the same chapters. When I communicate with them, they say it is not true. I could tell them the story to prove I already read it... Sometimes we have to give 80 coins for 2 minutes clip . The stories are often good enough , not enough to be played 3 times!

17 July 2024
Unprompted review
Rated 1 out of 5 stars

what a ripoff


what a ripoff. There was a 7 day trial period and I could cancel whenever I wanted. But surprise, they took the full amount from my account, that means NO free trial. 27$ straight out of pocket. I am angry and dissatisfied and do not see where they can be contacted. If I could give -5 stars they would get it.

10 July 2024
Unprompted review
Rated 1 out of 5 stars

The app was working great and all with…

The app was working great and all with watching ads to continue watching the series but now I'm so pissed that angry is an understatement. Ads are saying not working when trying to get bonuses and also when trying to continue with the episodes. As I said I'm so pissed I really LOVED this app, now I guess it's meaningless to try to watch series on it due to all the trouble I've encountered.

10 July 2024
Unprompted review
Rated 1 out of 5 stars

The price for watching these is insane

The price for watching these is insane, why would I pay 30$ to get through a single b grade story when I could pay 14$ and get a month worth of aaa films from Disney or Netflix etc. the ‘free’ story isn’t free at all, you never get to finish it without paying. I’m so disappointed because the storied look fun but this is just so dumb, just have a normal price subscription to access them al if you want to charge instead of this dumb overpriced coins stuffed. Deleting now and not spending a cent on this junk

11 July 2024
Unprompted review
Rated 1 out of 5 stars

After the free episodes I bought the…

After the free episodes I bought the 500 coin package which gave me another 500 for a bonus for $4.99. That didn’t last long every episode is a different price. I am disappointed because I was looking forward to the story line that I’d chosen, but I will never spend another dime on this app

3 July 2024
Unprompted review
Rated 1 out of 5 stars

Bait (free) and switch ($$$)

I was annoyed by the ads, short episodes, but I got interested in the one "free" story. After over two weeks of five a day episodes, I looked forward to finishing the story. After watching 80 of the 83 episodes I was no longer offered free watching ads to see next episodes. Apparently I can only finish the story if I pay money. What a rip off! Never again. I am furious about this bait (free) and switch (pay $$$) to finish this story.

1 July 2024
Unprompted review
Rated 1 out of 5 stars

First of all I don't know how many…

First of all I don't know how many minutes of viewing you get when buying coins. I would buy the coins so that I could watch more than 15 seconds of the show but I don't know if that's the case. I'm sick of getting 15 seconds of show and having to watch a 2 minute long ad just to get the free 15 seconds. I think this is highway robbery at its finest. Let us know exactly how many minutes we get for the coins we buy. Don't go by episodes, go by minutes. And then after 45 seconds of free viewing we have to wait over 6 hours to view anymore. Then we rewatch what we already have watched before we enter a new 15 second episode. I don't want to pay money for these tiny little segments you are calling episodes. How many minutes if we pay ?

30 June 2024
Unprompted review
Rated 1 out of 5 stars

Do not waste your money or pay for…

Do not waste your money or pay for coins. I started a free episode and then decided to pay 9.99 for 1000 coins since each episode was about 58 coins. I was given access to possibly 6 episodes. Then I thought maybe I did something wrong and stupidly paid another 9.99. Again was able to watch about 6 episodes. BIG waste of money and time 🤬 DO NOT RECOMMEND!

25 June 2024
Unprompted review
Rated 1 out of 5 stars

Would give is less than a one if i…

Would give is less than a one if i could. I've watched a couple of them. All the same... husband treats wife badly the whole time they are married because of another woman, they divorce, she finds a decent guy, then the other woman's evil ways are found out and the ex- wife leaves the good guy and goes back to the husband. Would not recommend waistband your time watching these reels.

27 May 2024
Unprompted review
Rated 1 out of 5 stars

First and last time

Never do these things, yet thought. I will give it a try. I paid to unlock the rest of the series, or so I thought. $7.99 for a couple of 'episodes' less than a minutes worth!

17 May 2024
Unprompted review
Rated 1 out of 5 stars

When I downloaded the app and started…

When I downloaded the app and started watching the selected show, it gave an option for a 7-days free trial and can cancel anytime. I opt in for the deal, watched the episodes, then canceled immediately (same day). Why did the app charge me $19.99 USD?!!!?! I was so pissed, I disputed it. I would never pay $20 for this type of service. A scam !

1 May 2024
Unprompted review

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