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Refill Station - Newtownabbey 

This company’s rating is unavailable due to a breach of our guidelines.

Electronic cigarette store
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Longwood Road, BT37 9UH Newtownabbey, Northern Ireland, GB

•
0141 341 0044

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See what reviewers are saying

Rated 1 out of 5 stars

Horrible.. bought a faulty product showed receipt and brought product back with all packaging. Not only told no for an exchange even though the product was faulty when I asked questions that he couldn... See more

Rated 5 out of 5 stars

Best vape shop I've been too!!! Tried quitting before but always left feeling pushed to buy stuff I didn't need or like. Refill Station Abbeycentre took the time to listen to my needs and he... See more

Rated 5 out of 5 stars

Best vape shop in Newtownabbey Staff always happy to help and the liquids are really tasty and good value, ive been getting the 10 x 10ml bottles that come in the wee box pick and mix. Have not ha... See more

Rated 5 out of 5 stars

Love the whole self service idea, been missing my trips to browse around due to lockdown. Ordering online is easy enough tho

Company details

  1. Electronic cigarette store
  2. Vaporiser shop

Written by the company

Over 150 flavours available to try in store.

Contact info

  • Longwood Road, BT37 9UH, Newtownabbey, Northern Ireland, United Kingdom

  • 0141 341 0044

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Horrible.

Horrible.. bought a faulty product showed receipt and brought product back with all packaging. Not only told no for an exchange even though the product was faulty when I asked questions that he couldn’t answer I got a horrible demeaning attitude. The manager was made aware that we were coming in and didn’t leave a handover with a solution in place. Never heard the likes of it that a company doesn’t exchange a faulty product even though their website says differently.

16 February 2024
Unprompted review
Rated 1 out of 5 stars

Bought very expensive drag cigarette at…

Bought very expensive drag cigarette at £60 took it home to put on charge it started to smoke and the pins melted took back with recipt and was told it was my fault no refund very bad customer service will not be and will b advising freinds family and anyone reading this STAY AWAY GO SOMEWHERE ELSE!!!!!!!

27 April 2023
Unprompted review
Refill Station - Newtownabbey logo

Reply from Refill Station - Newtownabbey

I am very sorry you feel this way after discussing this with the newtonabbey manager he has informed me and sent me the pictures of the device. Unfortunately as you where told in store this has been down to old unsuitable battery's that were not purchased at our store.

Rated 1 out of 5 stars

The WORST customer service!

Sunday 7th at 5:30 I experienced Really bad customer service!!! Tried to purchase an e cig, forgot my ID as I didn’t think I needed it due to being served the other day no questions asked by the same server. When my boyfriend went into the store to purchase his own he was told no very rudely didn’t give him a chance to get his ID out! He was told you have to be 25 to purchase. He said ok and walked towards the door, as he was walking out the server(girl) muttered under her breath f*** off. This is a disgrace as we were understanding and nice. I work with the public myself and this is unacceptable way to be treated. Will NOT be back. Definitely do not recommend!!!
We are both 19 years old!!!

6 March 2022
Unprompted review
Rated 5 out of 5 stars

Best vape shop in Newtownabbey

Best vape shop in Newtownabbey

Staff always happy to help and the liquids are really tasty and good value, ive been getting the 10 x 10ml bottles that come in the wee box pick and mix. Have not had a flavour yet that I dont like.

16 January 2021
Unprompted review
Rated 5 out of 5 stars

Best vape shop I've been too!!!

Best vape shop I've been too!!!

Tried quitting before but always left feeling pushed to buy stuff I didn't need or like.

Refill Station Abbeycentre took the time to listen to my needs and help me find the right kit for me and the nicest flavours I've tasted.

Ryan @ refill station went above and beyond to help me. I will recommend all my friends and family come see you!

Thanks so much for all your help

16 January 2021
Unprompted review

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