I have been ordering from Refill Station for at least 4 years now and always received my order within 2 days. My last order was severely delayed, not through any fault of their own, but due to the G... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Exactly the same experience as the review placed by Munire Ahmed. I placed an order on the 8th of May and I still haven’t received it. They replied to my first email on the 14th of May saying the ord... See more
Ordered Thursday received Friday … so so fast . Only problem they too often run out of double mint gum. however great big thank you to CALUM WHO SORTED OUT A GREAT ORDER FOR ME, HE WAS SO HELPFUL AND... See more
Refillstation are great for liquids and coils too. My main reason for using them was for the Mayan CBD vape oils but unfortunately they have stopped suppling them. I wish they would continue to do so.... See more
Company details
Written by the company
Over 150 flavours available to try in store.
Contact info
88 Union Street, G1 3QW, Glasgow, United Kingdom
- 0141 243 2528
- help@refillstaton.online
- refillstation.online
Breach of guidelines
Absolutely love the website so easy to…
Absolutely love the website so easy to use always get what I nerd and only takes a couple of days to be delivered no complaints
26 August 2025
I still haven't received my order
I still haven't received my order, which you told me has been despatched on the 27th. Order 224771.
Original order has now arrived on the 9th September. So seems to have been the Post Offices fault.
26 August 2025
Reply from Refill Station
Hi Alastair,
As explained in our email to you it's likely your parcel has been lost in transit. I do apologise for this and hope the delivery we re-sent has found its way to you.
Any issues please give us a phone on 0141 2432528.
Kind regards,
Refill Station
So easy to order and very quick delivery
25 July 2025
The last two times I've ordered I've…
The last two times I've ordered I've put 18mg.when I received my order its been 1.8 I've got
23 July 2025
Reply from Refill Station
Hi Gail, I tried to give you a call but there was no answer.
1.8% is 18mg in our liquids... when it is written as a percentage you can just multiply it by 10 to get the mg. I hope this information is useful.
Calum.
Reliable company.
Have been purchasing productsfrom them for over 10 years.
Usually good lasting products.
If not items replaced.
Great customer service.
24 June 2025
Never any issues that hasn't been…
Never any issues that hasn't been resolved straight away 💯%with one call
25 June 2025
Always great choice and service
Always great choice and service, well priced and quick delivery
21 June 2025
Easy to use website and prompt delivery
25 May 2025
Lovely staff
23 May 2025
Bought the smart bar vape before…
Bought the smart bar vape before disposable ban kicks in and a total waste of money as it burnt out and burned my fingers,Contacted this company and they said that it was the way I charged it(No I doubt that).Anyway I ordered another one and after a few uses it stopped working for no reason so save your money and order from a different company
30 May 2025
Unprompted review
I purchased your smart vape bar and…
I purchased your smart vape bar and pods,I have used this for 4 days and I thought this was good value but it started to taste burnt and nearly roasted my nuts whilst in my pocket and pod and unit is no longer any good to use as it is burnt out and nearly caught fire,Can you explain?
19 May 2025
Unprompted review
Helpful and easy to use
23 April 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.