Refined Home Reviews 

756
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service, delivery quicker than expected, so pleased with our bar/mancave table ! It looks fab. Fantastick quality at a good price. Delivery crew were very efficient and friendly too.

Rated 5 out of 5 stars

As a customer i contacted refined homes Simon answed my questions . i then went on to order the product i was told delivery would be 7- 10 which was correct the delivery team they used were called Jig... See more

Rated 5 out of 5 stars

Bought two grey ginger jars they are beautiful… from start to finish my transaction was spot on , I missed the Black Friday deal so I messaged them asking why price had changed an I was emailed to sa... See more

Company replied

Rated 5 out of 5 stars

Purchased my second matching Vase from Refined Home, So pleased with my new one, they absolutely look gorgeous in my home, just fabulous, delivered great, very good service as always so thank you

4.8

Excellent

TrustScore 5 out of 5

756 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(756)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wall mirrors

Excellent service mirrors are beautiful
and a great price. Packaged exceptionally well and delivered promptly

4 March 2024
Refined Home logo

Reply from Refined Home

Thank you for your review Agnes, we really appreciate it. We are glad you are happy with your new mirror and the service you received.

Rated 5 out of 5 stars

It was quick delivery

It was quick delivery, I was satisfied with the packaging and product was adorable.

4 March 2024
Refined Home logo

Reply from Refined Home

Thank you for your review Sunita, we really appreciate it. We are glad you are happy with your new product and the service you received.

Rated 5 out of 5 stars

Service was great product too

Service was great product too , would definitely use again thank you

26 February 2024
Refined Home logo

Reply from Refined Home

Thank you for your review Gary, we really appreciate it. We are glad you are happy with your new product and the service you received. We look forward to seeing you shopping with us again soon.

Rated 5 out of 5 stars

FABULOUS

A lot of business could learn from this one! Customer queries answered promptly even weekend's, I placed an order and it was received well packaged within 2 days! Will definitely be ordering again from this fabulous company!

5 March 2024
Unprompted review
Refined Home logo

Reply from Refined Home

Thank you for your review Claire, we really appreciate it. We are glad you are happy with the service you received as this is something we pride ourselves on. We look forward to seeing you shopping with us again soon.

Rated 5 out of 5 stars

Had my vase

Had my vase
It is so beautiful 😍

1 March 2024
Refined Home logo

Reply from Refined Home

Thank you for your review Juliette, we really appreciate it. We are glad you are happy your new vase and the service you received.

Rated 5 out of 5 stars

Great service

Great service. Very well packaged. Delivery on time and as instructed.
Fabulous products.

1 March 2024
Refined Home logo

Reply from Refined Home

Thank you for your review Mrs Granfield, we really appreciate it. We are glad you are happy with the products you purchased and the service you received.

Rated 5 out of 5 stars

Love My vases I checked everywhere for…

Love My vases I checked everywhere for them and thankfully found ur page thanks again beautiful and quick delivery service 😍

1 March 2024
Refined Home logo

Reply from Refined Home

Thank you for your review Cheryl, we really appreciate it. We are glad you are happy with your new vases and the service you received.

Rated 5 out of 5 stars

Great customer service.

Great customer service.

22 February 2024
Refined Home logo

Reply from Refined Home

Thank you for your review Jacqui, we really appreciate it. We are glad you are happy with the service you received.

Rated 5 out of 5 stars

Quick

Quick, efficient service

22 February 2024
Refined Home logo

Reply from Refined Home

Thank you for your review Trevor, we really appreciate it. We are glad you are happy with the service you received.

Rated 5 out of 5 stars

Good price for this large ginger jar

Good price for this large ginger jar. The order arrived very quickly, beautifully packed and the jar is lovely, though far larger than I had anticipated - it's huge! But that fine, even more of a bargain!

27 February 2024
Refined Home logo

Reply from Refined Home

Thank you for your review Maggie, we really appreciate it. We are glad you are happy with your new ginger jar even though it was bigger than expected!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Had an issue with a mirror that wasn't the company's fault and it was resolved with no hassle. The communication between the staff and myself, was 1st class. Cannot fault the company and will definitely purchase from them again. My purchases were absolutely beautiful and just how they are pictured.

26 February 2024
Refined Home logo

Reply from Refined Home

Thank you for your review Sharon, we really appreciate it. We are sorry there was an issue with the first mirror you received, but we are glad we were able to resolve this and get a replacement to you. We look forward to seeing you shopping with us again soon.

Rated 5 out of 5 stars

Great service quick

Great service quick
Delivery lovely vase

26 February 2024
Refined Home logo

Reply from Refined Home

Thank you for your review Mrs Torkington, we really appreciate it. We are glad you are happy with your new vase and the service you received.

Rated 5 out of 5 stars

Love your ornaments - fast delivery

Love your ornaments, I am addicted 😂
Well packaged

26 February 2024
Refined Home logo

Reply from Refined Home

Thank you for your review Bridget, we really appreciate it. We are glad you are happy with your latest additions and the service you received. We look forward to seeing you shopping with us again soon.

Rated 5 out of 5 stars

Excellent product so pleased arrived…

Excellent product so pleased arrived when promised definitely order from them again

23 February 2024
Refined Home logo

Reply from Refined Home

Thank you for your review Carol, we really appreciate it. We are glad you are happy with the product you purchased and the service you received. We look forward to seeing you shopping with us again soon.

Rated 5 out of 5 stars

Excellent service from buying to…

Excellent service from buying to receiving. Quality of goods is excellent, will be ordering again

23 February 2024
Refined Home logo

Reply from Refined Home

Thank you for your review Sharon, we really appreciate it. We are glad you are happy with the product you purchased and the service you received. We look forward to seeing you shopping with us again soon.

Rated 5 out of 5 stars

Beautiful products

Beautiful products . Would shop again .
Unfortunately lampbase chipped but great customer service - very prompt reply to e mail, collection arranged and money refunded .

7 February 2024
Refined Home logo

Reply from Refined Home

Thank you for your review, we really appreciate it. We are sorry there was an issue with your lamp, but we are glad we were able to resolve this promptly for you.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, packaged well and my new ginger jar looks beautiful in my lounge.

21 February 2024
Refined Home logo

Reply from Refined Home

Thank you for your review Debbie, we really appreciate it. We are glad you are happy with your new ginger jar and the service you received.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look