I switched from a GLP1 to the Tirzepatide because I was on a plateau for 3 months. ReflexMd was easy to deal with and the new medication came within a week. My adviser- Wendy Elliot was helpful and c... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Very timely, shipped fast, great response time. The reason for only 4 stars is the email communication is difficult to follow. Several are sent out and many continue from previous so you have to scrol... See more
Company replied
You reached out to me as I was asking myself how I would source continued semaglutide supply. Very timely! Process to renew was easy. Monica was helpful in deciding whether to utilize the B6 or B12... See more
Company replied
I’ve been on Reflex MD for at least a year and half with great success in my weight loss. I truly appreciate Jerome Flick for all his assistance in making sure my weight loss is a positive journey. He... See more
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Company details
About ReflexMD
Written by the company
Try ReflexMD Today
Contact Us
ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications.
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Real solutions.
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Doctors who care.
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Results you see and feel.
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That’s the ReflexMD promise.
ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
Contact info
2093 Philadelphia Pike, Unit 2388, 19703, Claymont, United States
- tanya@reflexmd.com
- reflexmd.com
GET STARTED NOW
4.5
Excellent
3K reviews
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wendy Elliott was amazing
Wendy Elliott was amazing. Super helpful, listened to my needs and experience with Reflex. Working with me too provide the best financial options for my situation.
15 February 2026
Unprompted review
Reply from ReflexMD
Hi Betty,
We’re delighted to hear that Wendy provided such amazing support. Taking the time to truly listen and help find the best options is exactly the level of care we strive for, and we’re so glad she was able to work with you in a way that felt supportive and personalized. (Go, Wendy!🌟)
Thank you so much for your wonderful review and for trusting us with your journey. We’re always here for you!💜
Reply from ReflexMD
Hi Ryan,
Thank you so much for your 5-star review! 🌟
We’re thrilled to hear that you found our team efficient and helpful — that’s exactly the experience we aim to provide every time. Your feedback truly means a lot to us.
We appreciate you being part of our community and are always here if you need anything at all!💜
Patrick was super helpful
Patrick was super helpful, very knowledgeable and it was a pleasure to talk to a real, nice person
13 February 2026
Unprompted review
Reply from ReflexMD
Hi Polly,
We’re so happy to hear that Patrick was able to support you with knowledge, professionalism, and genuine care. We couldn’t agree more — having real, kind conversations truly makes all the difference.(Go, Patrick!🌟)
Thank you so much for the wonderful review and please know we’re always here whenever you need us.💜
Natalie is the BEST!
Natalie always responds so quickly to my inquiries and explains the process succinctly. The program is very effective and using the medication has changed my life positively.
13 February 2026
Unprompted review
Reply from ReflexMD
Hi Kate,
Wow — this absolutely made our day! 🌟 Thank you so much for your kind words.
We’re beyond thrilled to hear that Natalie has been so responsive and helpful in guiding you through the process. (Go, Natalie!⭐)
And we’re so happy to hear that the program has been effective for you and that the medication has made such a positive difference in your life. That’s exactly why we do what we do!
Thank you for trusting us to be part of your journey — we’re cheering you on every step of the way!💜
Barbie was very knowledgeable
Barbie was very knowledgeable, professional, extremely helpful.
You have a very good employee in Barbie.
13 February 2026
Unprompted review
Reply from ReflexMD
Hi Cameron,
Thank you so much for your kind words! We’re thrilled to hear that Barbie was able to provide such knowledgeable and professional support. She’ll be delighted to know her efforts made a difference for you.(go, Barbie!🌟)
We truly appreciate you taking the time to share your experience and for recognizing great service—it means a lot to our team!
got what I needed
13 February 2026
Unprompted review
Reply from ReflexMD
Hi Andrea,
We truly appreciate you taking the time to share your experience. It means a lot to hear that our team has been helpful — that’s exactly the experience we aim to provide. Your kind words truly mean a lot to us and motivate us to keep delivering the best possible support!
If there’s ever anything more we can do for you, please don’t hesitate to reach out. We’re grateful to be part of your journey!
Jethro was able to help resolve my…
Jethro was able to help resolve my issue quickly
10 February 2026
Unprompted review
Reply from ReflexMD
Hi Michele,
We’re so glad to hear that Jethro was able to resolve your issue quickly. We know how important it is to get timely support when something comes up, and it’s great to know he was able to step in and make the process smooth for you. (Way to go, Jethro!⭐)
We truly appreciate your feedback and your trust in us. If you ever need anything else, we’re always here to help!💜
Monica Bustamante was amazing to work…
Monica Bustamante was amazing to work with. We handled everything over email, and she was so patient and kind the entire time. She really took the time to understand what was going on and never made me feel like just another ticket in the queue.
She responded quickly, explained everything clearly, and stayed on top of things until my issue was fully resolved. I especially appreciated how proactive she was — she didn’t just answer my questions, she made sure the whole situation was taken care of from start to finish.
Such a smooth experience thanks to her. Truly great customer support!
12 February 2026
Unprompted review
Reply from ReflexMD
Hi Kellie,
We’re absolutely delighted to hear about your experience with Monica. She truly embodies the level of care and dedication we strive to provide, and it means so much to know that you felt genuinely heard and supported throughout the entire process. (Way to go, Monica!⭐)
Thank you again for trusting us and for recognizing the effort that goes into creating a smooth and supportive experience.💜
Natalie is very knowledgeable about the…
Natalie is very knowledgeable about the products and is so personable.
9 February 2026
Unprompted review
Reply from ReflexMD
Hi Lsch,
Thank you so much for sharing your experience with us!
We’re so happy to hear that you felt supported and confident throughout your interaction. Having someone knowledgeable and personable by your side can make all the difference (go, Natalie!⭐)
Your trust means everything, and we’re always here to support you every step of the way.💜
This was not ordered by me
This was not ordered by me! Ive written twice and have had no action. I have a question…were you hacked and my info is now out on the black web??
12 February 2026
Unprompted review
Great customer service
Great customer service. The wellness advisor, Natalie, fully understood my reservations and concerns and made the transaction easier.
11 February 2026
Unprompted review
Reply from ReflexMD
Hi SP,
Thank you so much for your kind review! We’re thrilled to hear that Natalie was able to understand your reservations and address your concerns with care. (go, Natalie!⭐)
We’re so glad your experience was a positive one, and we’re always here if you need anything along the way!💜
Kristen is awesome
Kristen made this journey very easy and pleasant she has very fast responses and very straight forward with everything.
11 February 2026
Unprompted review
Reply from ReflexMD
Hi Ariel,
We really appreciate you taking the time to share this! We’re so glad to hear that Kristen could make your journey easier and more enjoyable.(Way to go, Kristen!⭐)
It means a lot to know you had such a positive experience, and we’re always here to support you every step of the way!💜
Wendy is fabulous took care of all of…
Wendy is fabulous took care of all of my needs and questions and was very helpful. Thanks, Wendy.
11 February 2026
Unprompted review
Reply from ReflexMD
Hi Myranda,
Thank you for sharing your experience! We’re so glad to hear that Wendy was able to assist you so thoroughly and make the process smooth.(Go, Wendy!⭐)
We truly appreciate your feedback and are always here to support you whenever you need us!💜
Easy process helpful reps
Kristen at reflex md made the process simple & was very friendly & helpful. I have finally reached a weight I am happy with after battling hypothyroid & hashimotos for years & menopause more recently. I now look forward to using reflex md to maintain my weight loss
11 February 2026
Unprompted review
Reply from ReflexMD
Hi Lisa,
Thank you so much for sharing your journey with us—it truly means a lot. We’re so glad to hear that Kristen was able to make the process easy and supportive for you. (All stars to you, Kristen!⭐)
Reaching a weight you’re happy is a huge accomplishment, and we’re honored to be part of your ongoing wellness journey. We look forward to continuing to support you as you maintain your progress! 💜
It was great I got the email if I had…
It was great I got the email if I had any questions or concerns and I did so I asked and my question was answered Quickly.
8 February 2026
Unprompted review
Reply from ReflexMD
Hi Denise,
Thank you for your kind review! We’re so pleased to hear that you found the follow-up email helpful and that your question was answered quickly. Staying responsive and making sure you feel supported every step of the way is something we truly value.
Your feedback means a lot to us, and we’re always just a message away if anything else comes up! 💜
Estrella was fantastic
Estrella was fantastic! Quick response time and fully facilitated my request. Responded quickly to follow up information to ensure proper delivery will occur. A pleasure to interact with! Thank you, Estrella!
9 February 2026
Unprompted review
Reply from ReflexMD
Hi Jackie,
Thank you so much for taking the time to share such kind words about Estrella! We’re absolutely delighted to hear that she was able to assist you promptly and fully facilitate your request.(Go, Estrella!⭐)
It’s wonderful to know that your interaction with her was not only efficient but also a pleasure. That’s exactly the experience we aim to provide every member of our community.💜
Kristen the best
Kristen was so helpful at helping me pick the right glp1 for me. She sent me information right away. No I am on the right track
10 February 2026
Unprompted review
Reply from ReflexMD
Hi Pamela,
Thank you so much for taking the time to share this—it truly means a lot to us! We’re so happy to hear that Kristen was able to support you and help you find the GLP-1 option that felt right for you. (way to go, Kristen!⭐)
We’re excited for you and glad to know you’re on the right track. If you ever need anything along the way, we’re always here to help!💜
Wonderful employees
Jethro is an amazing employee. He really cares how you feel and answers your questions immediately.
I’ve never experienced such an involved and caring company as this one is. They ll always help you with any questions and issues that
you have.
I am really happy that I decided to take my weight lose journey with Reflexmd.
10 February 2026
Unprompted review
Reply from ReflexMD
Thank you so much for your kind words! We’re thrilled to hear that Jethro made such a positive impact on your experience. Providing caring, responsive support is exactly what we strive for, and it means so much to know you felt truly supported throughout your journey. Go Jethro! 💜
We’re honored to be part of your weight loss journey and are always here whenever you need us!
Jethro handled my situation very quickly
Jethro handled my situation very quickly and efficiently, I am the one that made a mistake , but he made me feel okay about it, Like it was no big deal.
9 February 2026
Unprompted review
Reply from ReflexMD
Thank you so much for sharing your experience! We’re thrilled to hear that Jethro handled your situation quickly and efficiently. Even more so that he made you feel comfortable and reassured throughout the process. That’s exactly the kind of support we aim to provide. Go Jethro! If you ever need anything else, we’re always here for you.
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