Reflex Nutrition Reviews 2,949

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and superior ingredients compared to other brands. Many people appreciate the excellent service, fast and reliable delivery, and the great taste and mixability of items like protein powders and bars. However, some customers also noted issues with their orders, including receiving incorrect items or experiencing problems with packaging. A few people were dissatisfied with the delivery service, specifically mentioning negative experiences with a particular courier. There were also occasional comments about changes in product flavors or packaging not meeting previous expectations.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality and... See more

Quality

Clients share positive opinions on quality, frequently highlighting the high standard of products, with many... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speedy and fast delivery,... See more

Order

Consumers find the ordering process to be ambiguous. Many reviewers praise the ease of ordering and quick... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Creatine Monohydrate is the best quality creatine I have had in the 5 years I've been buying from different brands. The powder is so fine that it dissolves so well on the smallest gulp of water an... See more

Rated 5 out of 5 stars

Been using reflex for coming up to twenty years now. Always had the instant mass, preferred the original taste but like the quality of nutrition that’s inside my daily shakes. Things I’d change a... See more

Rated 5 out of 5 stars

Purchased salted caramel whey. Fantastic taste. Nice salty caramel with a strong nutty after taste. Really are enjoying this flavour. Reflex always makes excellent products that's worth the price.

Rated 5 out of 5 stars

I find that reflex whey proteins agree with my stomach far better than competitors and they taste great to. My personal favourite at the moment is the clear whey blue raspberry, mixed with ice it is... See more


Company details

  1. #132 of 229 best companies in Fitness and nutrition

Information provided by various external sources

We're specialists in targeted sports nutrition and have been since 1996. Along the journey we've created a community of athletes and a range of high quality products.Join our community and help us spread the word about our high-quality products.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

I ordered 4 and received 3

I ordered 4 and received 3. The team seemed quick to repair the omission but as warned I had to leave the UK before it arrived. It was obviously not sent out next day delivery……
I left on the 19th.

6 January 2026
Reflex Nutrition logo

Reply from Reflex Nutrition

Hi Patrick. Thank you for your review. We can see that your replacement order was marked as delivered on the 14/01/2026. We have reached out to you directly, via email, to provide more information. Please check your inbox.
#TEAMREFLEX

Rated 3 out of 5 stars

This product seems to have changed a…

This product seems to have changed a while ago. The texture of the protein seems different to how it was. It seemed fluffier before but now seems finer. I’m not sure what happened but would be interested to know.

6 January 2026
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Reply from Reflex Nutrition

Hi . Thank you for your review and your enquiry.
We have reached out to you directly via email to gather further information to help us look into your query more accurately. Please check your inbox.
#TEAMREFLEX

Rated 5 out of 5 stars

Been using reflex for coming up to…

Been using reflex for coming up to twenty years now. Always had the instant mass, preferred the original taste but like the quality of nutrition that’s inside my daily shakes.

Things I’d change are; I preferred the bags/sacks that used to be given instead of the tubs for the larger sized orders as this is better for storage, but primarily easier for the scoops.
The scoops are way too big for the lids of the tubs currently used resulting in spillage each use.
Secondly, I wanted to order again the other day but your 40% + 10% discount didn’t last long at all. Maybe you could extend your discount deals a bit longer as this gives people a chance to order and I was going to recommend it to some colleagues at work also before seeing that it had ended already.

2 January 2026
Rated 3 out of 5 stars

The problem with my recent experiences…

The problem with my recent experiences with Reflex is that I ordered a specific protein powder (instant whey pro) and the powder I receive is something else! This has started happening in three of the last four times I’ve ordered this powder.

I’ve been drinking reflex protein for a long time and whenever I used to buy it in the shops - it was never a problem. Ever since I’ve bought it directly from the site (because no shops stock this particular powder) I’ve encountered this problem.

It’s really disappointing!!!

9 December 2025
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Reply from Reflex Nutrition

Hi Irrum,

Thank you for your review. We’re very sorry to hear that you’ve received the wrong product on three recent occasions, and we completely understand your disappointment.
We’ve sent you an email directly regarding this issue—please check your inbox at your earliest convenience.
Thank you for bringing this to our attention.
#TEAMREFLEX

Rated 4 out of 5 stars

Great product but packaging needs improvement

Great product, mixes well and high quality. But packaging for whey protein tubs could be improved - the foil ‘lid’ seal burst following some tough handling by a third party courier. Think it broke when dropped over my fence - not an unusual scenario I suspect. Lost about 5-10% of tub contents

24 November 2025
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Reply from Reflex Nutrition

Thank you for sharing your feedback and for your kind words about our Instant Whey Pro. We’re really sorry to hear about the issue with the packaging and the loss of some contents due to courier handling. That’s certainly not the experience we want for our customers.
We’ve reached out to you via email to resolve this and make things right.
Thank you again for bringing this to our attention — your feedback helps us improve. #TEAMREFLEX

Rated 1 out of 5 stars

The packaging and flavours have changed…

The packaging and flavours have changed since my last order. I’m not a fan of the flavours and the pouches don’t reseal very well. I’ve been using your products for over a year but I won’t be reordering again unfortunately.

27 October 2025
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Reply from Reflex Nutrition

Thank you for your feedback and for being a loyal customer over the past year. We’re sorry the recent changes didn’t meet your expectations. Your comments on flavours and packaging are very valuable and will be shared with our development team. If you’d like to explore other options or share more thoughts, please reach out to us via email. #TEAMHIGH5

Rated 5 out of 5 stars

Another great whey flavour

Purchased salted caramel whey. Fantastic taste. Nice salty caramel with a strong nutty after taste. Really are enjoying this flavour. Reflex always makes excellent products that's worth the price.

30 October 2025
Rated 5 out of 5 stars

my experience has been good

So far my experience has been good, I have the 100% whey protein which is less powdery than other brands that I’ve used in the past and easier to mix with foods. I have just put in a second order of additional supplements because of the advertised quality of the products and the cost being reasonable. Shipping has been fast so that is also appreciated.

21 October 2025

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