Regal Awnings Reviews 

280
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, helpful, and knowledgeable staff, who provide excellent advice and ensure a smooth process. The service is frequently highlighted as efficient and well-organized, with many appreciating clear communication and no hard selling. People are very happy with the high-quality products, describing them as stunning, sturdy, and well-made. Reviewers often commend the polite, friendly, and efficient installation teams for their precise and careful fitting. Many customers express long-term satisfaction with their purchases, looking forward to enjoying their new awnings and blinds. The overall user experience is consistently described as excellent and easy.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the helpfulness, professionalism, and... See more

Product

Users describe positive interactions with the product, with many reviewers expressing satisfaction with its... See more

Quality

Clients share positive opinions on quality, with many reviewers highlighting the excellent and exceptionally... See more

User experience

Consumers find the overall user experience to be positive, with many describing the process from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent experience from start to finish. Well run and organised company. Went for side to garage option which required posts concreted into ground. Team carefully removed tiling, dug hole, mixed co... See more

Company replied

Rated 5 out of 5 stars

Delightful company to deal with, honest and straightforward. Gave excellent advice and both the installation & the people we dealt with were brilliant. The awning is all we hoped for and guaranteed no... See more

Company replied

Rated 5 out of 5 stars

From start to finish Regal Awnings have been nothing but helpful and professional. No ‘hard sell’, just lots of advice and plenty of time given to talk through our ideas. Certainly not a company for a... See more

Company replied

Rated 5 out of 5 stars

Discussion with sales rep were very clear and helpful in making a decision on the right system and arrangement for us. Date for fitting worked perfectly. The fitters were great, they introduced themse... See more

Company replied


Company details

  1. #81 of 246 best companies in Home improvement shop

Information provided by various external sources

Regal have over 30 years of experience in delivering awnings to both homes and business. Our guarantee offers our clients peace of mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(280)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy Customer

Easy transaction, good communication throughout process, good product and really happy with end result.

28 April 2025
Regal Awnings logo

Reply from Regal Awnings

Hi. Thank you very much for taking your time to leave us a review. It really does mean a lot and we are pleased to hear how happy you have been with the entire process and product.

Rated 5 out of 5 stars

Awning as we hoped

Excellent service. Fitted quickly without any problems
Very happy with awning
Would recommend

25 March 2025
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Reply from Regal Awnings

Thank you for taking your time to write such a great review. We really appreciate it.

Rated 5 out of 5 stars

Strongly Recommend

We bought an awning from this company several years ago and over time the awning developed a sag on one side. We set about resolving this with the company and received a first rate solution at a very reasonable price. Great service from Hannah who managed the issue, the very helpful Director and the excellent fitting team.

2 January 2025
Unprompted review
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Reply from Regal Awnings

Hi

Thank you for taking your time to leave such a great review. We really do appreciate it.

Rated 5 out of 5 stars

A very pleased customer.

Your team was very helpful in installing my new awning and arriving on time. If asked by my friends, I would certainly recommend Regal Awnings.

14 November 2024
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Reply from Regal Awnings

Hi. Thank you so much for taking your time to leave us a review, we really appreciate this. We are so pleased to hear you are happy with the service and would recommend us!

Rated 5 out of 5 stars

Found this company online on google…

Found this company online on google search. Met with the director, nice guy very helpful and ameniable to our needs. The awning is wonderful and great quality, guys who fixed it were very tidy and fast - very happy with the product and service.

14 October 2024
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Reply from Regal Awnings

Hi

Thank you for taking your time to leave such a positive review. We really appreciate your comments. It's a great product that you will benefit from for many years to come.

Rated 5 out of 5 stars

Great service

Great service, pairing up another blind. Arrived when they said they would, no fuss installation and they look great

14 October 2024
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Reply from Regal Awnings

Hi

Thank you for taking the time to leave such a positive review. It's always great when we have returning customers.
Your feedback is really appreciated.

Rated 5 out of 5 stars

Good, fast, professional service

Good, fast, professional service. The fitting went really well with no complaints.

13 August 2024
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Reply from Regal Awnings

Hi Ruth
Thank you so much for taking your time to leave us a review. We are very pleased to hear you were happy with the service provided and appreciate the comments.

Rated 5 out of 5 stars

TFantastic product and service and no pushy salesmen.

The awning is fabulous and just as expected. Regal were so patient with us because we placed the order and then were unable to accept it for quite a few months due to a major leak slowing our building work. No complaints about anything and would definately recommend them. The salesman was not pushy either which is always a bonus.

3 September 2024
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Reply from Regal Awnings

Hi Debbie
Thank you so much for taking your time to leave such a lovely review. We will always do our best to try and accommodate our customers as we know sometimes things don't go quite to plan. It was a pleasure dealing with you and we are so glad to hear how pleased you are.

Rated 5 out of 5 stars

Glass Room

From sales, to build, to accounts, the whole team were excellent and the finished product is absolutely brilliant.

27 August 2024
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Reply from Regal Awnings

Dear Mr Critchley
Thank you very much for taking your time to leave us a review. We are so pleased to hear how happy you are with the product and service and thank you again for the lovely images you sent us.

Rated 5 out of 5 stars

Excellent good quality awning and great service

We are extremely happy with the service and quality of the awning we purchased from Regal. Regal also assured the safety of the installation, which is great. Thank you

25 July 2024
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Reply from Regal Awnings

Hi

Thank you for taking your time to leave such a great review. We really do appreciate it.

Rated 5 out of 5 stars

Prompt andmsot satifactory transaction

Prompt, open and honest, attention from the first enquiry. Delivery on time and installed without any mess or difficulty. All in all - a most satisfactory transaction.

14 May 2024
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Reply from Regal Awnings

Hi
Thank you for taking your time to leave such a great review. We really appreciate it.

Rated 5 out of 5 stars

Top quality awning

The initial vist and survey was very thorough and guided us to a suitable specification. The fitting list was quick and efficient. We now have good quality and robust awning

19 April 2024
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Reply from Regal Awnings

Dear Mr Green,

thank you for leaving such a great review. We really do appreciate it.

Rated 5 out of 5 stars

Regal Awnings provide excellent service

Regal Awnings produced a very good canopy for my renovated balcony and there was plenty of choice for the materials and trim. Installation went smoothly and the company was very patient with the delays caused by builders. Look forward to using this canopy for many years.

16 April 2024
Rated 5 out of 5 stars

Our second awning

Our second awning our last one we had for over 20years
Was still working but fabric had had it's day.
I phoned and made appointment when they came out it was same person as before very efficient.
The workmen that fitted it where on time, very pleasant and did a good job.

16 April 2024
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Reply from Regal Awnings

Dear Mr Wells,

Thank you for leaving such a great review. We really do appreciate it.

Rated 5 out of 5 stars

Great advice on quality compared to…

Great advice on quality compared to previous (other supplier) canopy.
Installation team brilliant.
Good value.
Just need Sunshine to enjoy🤔

16 April 2024
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Reply from Regal Awnings

Dear Mr Byne,

Thank you for the great review. We really appreciate it.

Rated 5 out of 5 stars

Good product

Good product, good staff.

5 April 2024
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Reply from Regal Awnings

Dear Mr Long,

Thank you for taking your time to leave a great review. We really do appreciate it.

Rated 4 out of 5 stars

Good all round thank you

Good all round thank you. Whilst the installation team completed the job quickly and efficiently, we had been told at point of sale that the survey team would return and complete the job. When new faces and names appeared on the day initially it caused us some angst - hence the 4 stars.

4 April 2024
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Reply from Regal Awnings

Dear Mr Norbury,

We do send our sincere apologies for this. Whilst we try to send the same team to carry out the installation, all our teams are fully qualified. Sometimes we do have to change our fitting schedules, however, we should have informed you. I would like to thank you for taking your time to leave your review.

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