Regal Awnings Reviews 

280
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and helpful staff who provide clear guidance, expert advice, and a friendly attitude throughout the entire process. Consumers also love the top-quality products, noting that the installation teams are exceptionally smooth, tidy, hard-working, and efficient. Some reviewers were not happy with occasional installation hiccups, such as receiving incorrect brackets, experiencing delays for replacement parts, or seeing workers struggle with heavy equipment. Despite these minor setbacks, people strongly emphasize that the final results are stunning, highly reliable, and truly built to last for many seasons.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the helpful guidance and lack of... See more

Service

Consumers find service to be exceptionally positive, praising the helpfulness and professionalism of the... See more

Product

Clients share positive opinions on product, expressing high satisfaction with the quality and appearance of... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with their sturdy and sleek... See more

User experience

People report high satisfaction with the overall user experience, describing the process from start to finish... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent experience from start to finish. Well run and organised company. Went for side to garage option which required posts concreted into ground. Team carefully removed tiling, dug hole, mixed co... See more

Company replied

Rated 5 out of 5 stars

Delightful company to deal with, honest and straightforward. Gave excellent advice and both the installation & the people we dealt with were brilliant. The awning is all we hoped for and guaranteed no... See more

Company replied

Rated 5 out of 5 stars

From start to finish Regal Awnings have been nothing but helpful and professional. No ‘hard sell’, just lots of advice and plenty of time given to talk through our ideas. Certainly not a company for a... See more

Company replied

Rated 5 out of 5 stars

Discussion with sales rep were very clear and helpful in making a decision on the right system and arrangement for us. Date for fitting worked perfectly. The fitters were great, they introduced themse... See more

Company replied


Company details

  1. #79 of 244 best companies in Home improvement shop

Information provided by various external sources

Regal have over 30 years of experience in delivering awnings to both homes and business. Our guarantee offers our clients peace of mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(280)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Replacement of awning cover

Replacement of awning cover
Excellent product. Fine and professional service,

10 September 2022
Regal Awnings logo

Reply from Regal Awnings

Hi

Thank you for taking your time to leave your review, it is very much appreciated.

Rated 4 out of 5 stars

Fantastic awning and expertly fitted by…

Fantastic awning and expertly fitted by efficient courteous people
Only lost one star due to a delay in arrival of the awning but that was probably due to market forces outside of the control of Regal.
Highly recommend them

7 September 2022
Regal Awnings logo

Reply from Regal Awnings

Dear Ms Hahlo,

Thank you for your kind review. We have experienced a few delays this year with regards to fabric and other materials so offer our sincere apologies for the delay you experienced.
We are so glad that you are happy with your new purchase and confident you will enjoy the product for many years to come.

Rated 5 out of 5 stars

Excellent

Great quality custom built awning fitted when promised and fitters were really nice and efficient. Provides good shade and looks really nice. Not the cheapest on the market but well worth the cost.

18 August 2022
Regal Awnings logo

Reply from Regal Awnings

Hi

Thank you for the great review. It is very much appreciated.

Rated 5 out of 5 stars

Very professional

great product, very professional both from speaking with them to buy our awning and very professionally installation

25 August 2022
Regal Awnings logo

Reply from Regal Awnings

Dear Mr Keen
Thank you very much for the positive feedback. We really do appreciate this.

Rated 5 out of 5 stars

Brilliant experience

We had a brilliant experience with Regal Awnings from start to finish. Their service was excellent and we are now the proud owner of a beautiful awning which covers our decking and makes the space much more usable. We would highly recommend them to anyone wanting an awning

19 August 2022
Regal Awnings logo

Reply from Regal Awnings

Dear Mrs Martin

Thank you for taking your time to leave your review. It's always good news to hear such positive feedback, we really do appreciate it.

Rated 5 out of 5 stars

Awning

Excellant service, awning arrived and was fitted within the time scale advised. Lads arrived as specified fitted awning cleared away rubbish and showed me how to use, very polite and respectfull.

13 August 2022
Regal Awnings logo

Reply from Regal Awnings

Dear Mr Downey,

Thank you for you very kind review. We really do appreciate it.

Rated 5 out of 5 stars

Regal Awnings - fitting in Bristol

Great product and the service was first class from start to finish. A very professional outfit to deal with and certainly highly recommended.
The product itself is amazing and a quality item. The fitting of this product was exceptional and nothing was too much trouble. Done by two really good guys, who knew what they were doing.

13 August 2022
Regal Awnings logo

Reply from Regal Awnings

Dear Sir,

thank you for your very kind review. It always great to hear that our customers are happy with their purchase. We really do appreciate it.

Rated 5 out of 5 stars

Excellent service with quality product

Excellent service with quality product. We are extremely pleased we chose Regal. We will definitely recommend to our friends. Reg & Sue Franks.

21 July 2022
Regal Awnings logo

Reply from Regal Awnings

Dear Mr & Mrs Franks

Thank you for taking your time to leave a review. We really do appreciate it.

Rated 4 out of 5 stars

Double fixed Awning

Double fixed Awning
It was a long wait for our fixed awning but it has been well worth it. Assembly was quick and professional and they left the site tidy just as it was. Wouldn’t know anyone had been but for the awning. It has been an absolute boon during this hot weather and has helped keep the house cooler. Well recommended. So glad we went for the double fixed awning as our back faces south and we can get strong winds. This is the second time we have used Regal
Awnings. Girls in the office were very helpful too.

19 July 2022
Regal Awnings logo

Reply from Regal Awnings

Dear Mr Hunt

Thank you for taking the time to leave your review. We really appreciate it.

Rated 5 out of 5 stars

Highly recommend.

Highly recommend.
The fitters did a very professional job neat and tidy and left the site clean.

7 July 2022
Regal Awnings logo

Reply from Regal Awnings

Dear Mr Watson

Thank you very much for taking your time to leave us a review. We really appreciate this.

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Our awning arrived ahead of schedule and was fitted well. Great company in our experience

6 July 2022
Regal Awnings logo

Reply from Regal Awnings

Dear Mr Emerson

Thank you very much for taking your time to leave us a review. This is very much appreciated.

Rated 5 out of 5 stars

Excellent product and smooth…

Excellent product and smooth installation process. Adjustment to awning made without fuss.

4 July 2022
Regal Awnings logo

Reply from Regal Awnings

Dear Mr Hodson

Thank you very much for taking the time to leave us a review. It is very much appreciated.

Rated 5 out of 5 stars

No pressure selling.

No pressure selling.
Great communication with admin team.
Lovely guys installing.
Very happy with our awning, it's transformed the garden.

3 July 2022
Regal Awnings logo

Reply from Regal Awnings

Dear Ms Hammond,

Thank you for taking your time to leave your review. We are delighted that you are happy with your new Awning.

We really appreciate the feedback.

Rated 5 out of 5 stars

Patio Awning

Helpful education and guidance during the selection process with clear information about lead time and delivery. Installation ahead of expectations. Courteous team arrived promptly inspite of long drive to N. of England.
Product is high quality and is working well.

3 July 2022
Regal Awnings logo

Reply from Regal Awnings

Dear Ms Shaver,

Thank you for taking your time to leave your review. We really appreciate it.

Rated 5 out of 5 stars

My father now has a glorious new Regal…

My father now has a glorious new Regal Awning to make his south-facing sitting rom and terrace not only bearable in the summer sun but also positively beautiful! Thanks for a thoroughly professional job and a lovely new awning.

23 June 2022
Regal Awnings logo

Reply from Regal Awnings

Dear Ms Johnstone,

Thank you for taking your time to leave such a great review. We really do appreciate it.

Rated 5 out of 5 stars

Very happy 👍

Very happy with the process and the awning itself. Fitters were very smart and polite with the awning fitted very quickly. Installation timing was ahead of schedule which is great considering the hot weather we’ve had recently. Will recommend to my friends.

22 June 2022
Regal Awnings logo

Reply from Regal Awnings

Hi John. Thank you very much for taking your time to leave us a review. We really appreciate this.

Rated 5 out of 5 stars

An excellent experience

A quick response to my enquiry with plenty of knowledge behind it. Good experience to order and installation.

10 June 2022
Regal Awnings logo

Reply from Regal Awnings

Dear Ms Carey
Thank you very much for taking your time to leave us a review. We really appreciate it.

Rated 5 out of 5 stars

Excellent.

We are so pleased with the awning. Makes the world of a difference. Very professional installers too.

3 June 2022
Regal Awnings logo

Reply from Regal Awnings

Dear Mrs Stanley,

Thank you for your excellent review. We really do appreciate it.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look