REGAL DOG Reviews 

1,027
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, mentioning that collars, harnesses, and leads are extremely durable, well-made, and look stunning on their pets. People also appreciate the incredibly fast delivery times alongside the secure packaging that always keeps items completely safe and secure during transit. However, some customers also noted that sizing information can sometimes be unclear or that items occasionally need to be returned for a proper fit. A few reviewers experienced communication delays and a lack of response when trying to resolve order issues or inquire about missing shipments.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the outstanding quality,... See more

Quality

Clients share positive opinions on quality, consistently praising the durable, heavy-duty build of the... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting super fast shipping times... See more

Order

Reviewers highlight ambiguous aspects of order processes, as sizing instructions can sometimes be confusing... See more

Service

People report positive experiences with service, highlighting prompt and efficient delivery, easy ordering,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've paid a hell of alot more for similar collars an i have to say her Regal Dog collar is the best of them all . She looks so beautiful in her grey collar as she's a Blue Amstaff Cross an it looks b... See more

Company replied

Rated 5 out of 5 stars

First time using regal and I was a little sceptical when ordering as the quality in the pictures looked good.. I wanted to order harness and lead for our new pup, delivered quickly and the quality is... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing quality product! Would highly recommend to anyone. I purchased the Grey – Gold Series Deluxe Harness and the Gold Chain Dog Collar both of which the quality of was incredible. Sadly... See more

Company replied

Rated 5 out of 5 stars

I initially purchased a collar with rather large puppies name embroidered have not used as yet it’s for his X-mas😊 He is a blond German Shepherd the black and gold will look stunning I have since add... See more

Company replied


Company details

  1. Pet shop

Written by the company

The luxury dog brand


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,027)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Really love you’re stuff only gripe I…

Really love you’re stuff only gripe I have is that sets aren’t in stock and have to get everything separately rather annoying when you have two dogs end up paying 4-5 times for delivery

7 May 2026
Unprompted review
REGAL DOG logo

Reply from REGAL DOG

Thank you so much for your review James. We're delighted to be a part of you dog's journey. We're working on restocking items faster in the future, thank you for your feedback. Thanks for choosing Regal Dog! 🐶

Rated 5 out of 5 stars

You sure did it great!

You sure did it great!
High quality product, gorgeous, beautful color.
Fast shipping.

15 April 2026
Unprompted review
REGAL DOG logo

Reply from REGAL DOG

Thank you so much for your review Andre. We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶

Rated 5 out of 5 stars

A very solid

A very solid , sturdy build , looks very good quality but time will tell as i do find my dogs collars don't tend to stay nice for long and coating very cheap quality so i look forward to seeing how this one holds up and wears over time so far so good 😊

1 May 2026
Unprompted review
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Reply from REGAL DOG

Thank you so much for your review Joseph. We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶

Rated 5 out of 5 stars

Love the product

Love the product, have 3 sets of harnesses and leads, great colors. Arrives quickly. Well made, good quality, love the colour range that's why I have so many.

25 April 2026
Unprompted review
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Reply from REGAL DOG

Thank you so much for your review Karen! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶

Rated 5 out of 5 stars

We have 6 chihuahuas

We have 6 chihuahuas, one has irritating itchy skin ,I was recommended the treats and it helped greatly and we have a much happier dog which makes us feel better as we'd tried lots of other products

30 April 2026
Unprompted review
REGAL DOG logo

Reply from REGAL DOG

Thank you so much for your review Marsha! We're delighted to hear the treats have helped. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶

Rated 5 out of 5 stars

Collar is great quality

Collar is great quality, looks good on and a plus for me is my dogs tracker fits on it nicely.

21 April 2026
Unprompted review
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Reply from REGAL DOG

Thank you so much for your review Helen! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶

Rated 5 out of 5 stars

Amazing tuff durable collar i will be…

Amazing tuff durable collar i will be buying my other 3 dogs the same

28 April 2026
Unprompted review
REGAL DOG logo

Reply from REGAL DOG

Thank you so much for your review Barry! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶

Rated 5 out of 5 stars

Love the collars done amazing defo buy…

Love the collars done amazing defo buy again great service came really fast

16 April 2026
Unprompted review
REGAL DOG logo

Reply from REGAL DOG

Thank you so much for your review Fliss! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶

Rated 5 out of 5 stars

amazing products

love all my regal dog purchases i now have the full set (collar,harness and lead) in black and gold the quality is outstanding the gold buckles havnt scratched or worn at all and everything feels very secure

23 April 2026
Unprompted review
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Reply from REGAL DOG

Thank you so much for your review Callum! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶

Rated 5 out of 5 stars

Absolutely awesome product you can…

Absolutely awesome product you can trust in can’t recommend enough for bigger dogs specially

14 April 2026
Unprompted review
REGAL DOG logo

Reply from REGAL DOG

Thank you so much for your review! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶

Rated 5 out of 5 stars

Laura went above and beyond!

Laura has got to be one of the best people I have ever worked with in a customer service setting! From my initial enquiry she went above and beyond. I had requested a custom stitch on a gold series collar which wasn’t listed on the website. I genuinely thought my request would be shut down however, Laura surprised me and advised she was willing to test it to see if it could work! With both sides happy with the end result - I placed an order for the gold series collar, harness and lead. I received it in good time, eveything fit my pup perfectly and I really did have a positive buying experience with the company. Laura is a credit to the team and I would recommend the brand to all dog owners.

17 April 2026
Unprompted review
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Reply from REGAL DOG

Thank you so much for your review Nick! We're so glad to hear Laura was able to help you. We so happy to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶

Rated 5 out of 5 stars

Great products

Really nice products at a fair price in my opinion. They are a bit heavy for smaller dogs but that's understandable as they seem to cater mostly to bigger breeds

15 April 2026
Unprompted review
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Reply from REGAL DOG

Thank you so much for your review! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶

Rated 5 out of 5 stars

Just received our harness great quality…

Just received our harness great quality and will buy the lead to match soon as it back in stock

12 April 2026
Unprompted review
REGAL DOG logo

Reply from REGAL DOG

Thank you so much for your review Karl! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶

Rated 5 out of 5 stars

VERY WELL MADE good sizes to fit my dog…

VERY WELL MADE good sizes to fit my dog plus u can being personalize i have the gold series collor and lead wow ,, just that little bit special

28 March 2026
Unprompted review
REGAL DOG logo

Reply from REGAL DOG

Thank you so much for your review Lisa! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶

Rated 5 out of 5 stars

Good quality collar

Good quality collar, reasonably priced. Delivery very quick.
All in all a very good service

24 March 2026
Unprompted review
REGAL DOG logo

Reply from REGAL DOG

Thank you so much for your review! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶

Rated 5 out of 5 stars

Lovely collar

Lovely, strong black collar for my German shepherd. Arrived quickly and fits him really well. The AirTag pouch is a great bonus.

26 March 2026
Unprompted review
REGAL DOG logo

Reply from REGAL DOG

Thank you so much for your review Sally! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶

Rated 5 out of 5 stars

Excellent service

Excellent service. Quality of item is as i expected, faultless.
My bestie now looking REGAL and walking proud.

1 March 2026
Unprompted review
REGAL DOG logo

Reply from REGAL DOG

Thank you so much for your review Barry! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶

Rated 2 out of 5 stars

Good product, dissapointed with customer service

I ordered a personalized dog collar and initially contacted customer service regarding an issue. They did reply to my firsts messages, however when I followed up asking about a refund or exchange, I never received any further response. My last email sent 13th of Jan. It’s disappointing because once a problem is raised, customers should be able to resolve it properly. Communication stopped when I asked for a solution.
No no complaint about the quality or the product, it's actually really good collar but the sizing information is a bit unclear as I've ordered correct size, but when I've ajdusted the bucke the name sat exactly under the adjustment buckle.

13 January 2026
Unprompted review
REGAL DOG logo

Reply from REGAL DOG

Thank you for your review and for your feedback on the collar Evelina. We're pleased to hear you’re happy with the quality of the product.

In this case, the collar ordered was a personalised item. As stated on our website, we’re unable to offer refunds or exchanges on personalised products.

From your description, it sounds like the larger size was selected. For this style of collar, the small size would have been the correct option so that the name sits correctly on the collar once adjusted. We do provide a sizing guide on the personalisation page where the design is added it also advises customers to choose the smallest size that fits their dog. This helps ensure the buckle sits further away from the personalisation so the name remains visible when the collar is adjusted.

We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

This company delivers good quality products

This company delivers good quality products ,never disappointed collar and leads are of good quality fit perfect. Love the different colours. Arrive quick and in a neat zip bag. 100%recommended

14 March 2026
Unprompted review
REGAL DOG logo

Reply from REGAL DOG

Thank you so much for your review Lena! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶

Rated 5 out of 5 stars

Great product. Good communication

Great product. Speedy delivery. Good communication

10 March 2026
Unprompted review
REGAL DOG logo

Reply from REGAL DOG

Thank you so much for your review Samantha! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶

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