I am avid whisky fan. I often purchase from Regal. They have a very good selection, competively priced AND definitely one of the more generous retailers for discount/ promotions too. Customer service... See more
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Review summary
Created with AI, based on recent reviews
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Competitive prices, good range and great communications. Regal Whisky were good enough to ring me as there was an issue with my order. They were very helpful and efficient - the case of whisky arrive... See more
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Really great customer service from Regal Whisky - was having a problem placing order online so gave them a ring and they were really helpful, also happy to oblige when I asked if I could add a persona... See more
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I have bought numerous bottles of whiskey for my husband (I personally don't drink it) there is always a very good description of each one which is always the reason why I choose each bottle as the hu... See more
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Company details
Written by the company
Regal Whisky is a company that sells whisky online. It offers a wide variety of whisky, including single malt whisky, grain whisky, and blended whisky. The company's website is easy to use and offers fast and carefully packed delivery.
Contact info
100 Leeside Cresent, nw11 0la, London, United Kingdom
- 07525003337
- sales@regalwhisky.com
- regalwhisky.com
4.9
Excellent
518 reviews
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Reply from Regal Whisky
Thank you, Joseph, for your kind review! We're delighted to hear that you found our prices competitive and enjoyed the whisky selection. We appreciate your support and look forward to serving you again soon.
Great experience
One of a few places that had the malt I wanted at a competitive price.
Ordering was easy and the bottle arrived in good time and extremely safely packaged.
Great company to deal with online in this circumstance. My first time with them.
26 January 2025
Reply from Regal Whisky
Thank you so much Peter, for taking the time to leave such a positive review. We're thrilled to hear you had a great experience with us and that you found the malt you were looking for at a competitive price. It's great to know that the ordering process was smooth and your bottle arrived safely and on time.
We truly appreciate your support and look forward to serving you again in the future.
Best regards,
The Regal Whisky Team
Good service well packed thankyou
26 January 2025
Reply from Regal Whisky
Thank you Mr Marshall for your positive review! We're delighted to hear you were satisfied with our service and packaging. Your support means a lot to us, and we look forward to serving you again in the future.
Reply from Regal Whisky
Thank you Mr Widdowson for your fantastic review! We're thrilled to hear you enjoyed our selection, pricing, and speedy delivery. Your support means a lot to us—cheers to you too, and we look forward to serving you again soon.
The Regal Whisky Team
Great service and fast shipping
Great service and fast shipping. Prices are v competitive and a great selection of whiskys.
6 January 2025
Reply from Regal Whisky
Thank you so much, Peter, for your kind words! We're thrilled to hear you enjoyed our service, fast shipping, and competitive pricing. It's great to know our whisky selection hit the mark for you as well! We look forward to serving you again soon.
I gave a midle rating position because…
I gave a midle rating position because haven't finished the experience. I'll give the benefit of the doubt, and will increase or decrease accordingly, when everything is done...
2 January 2025
Reply from Regal Whisky
Dear Pretty Satisfied,
Thank you for taking the time to share your feedback and for your orders with Regal Whisky. We truly appreciate your business.
As part of our commitment to customer satisfaction, we sent you replacements in good faith following your concerns, as a gesture of goodwill. We have also raised a formal complaint with the courier to ensure this doesn’t happen again in the future.
We’re glad to know these have successfully reached you, and we’re pleased we could help resolve this. We always strive to provide the best service possible, and your satisfaction is very important to us.
We hope to have the opportunity to serve you again in the future and please do not hesitate to reach out if we can be of any assistance!
Best regards,
Moishe and the team at Regal Whisky
Fast and safe delivery.
6 January 2025
Reply from Regal Whisky
Thank you for your kind words, Neil! We're delighted to hear you had a fast and safe delivery experience. Providing reliable service is our top priority, and your feedback motivates us to keep delivering excellence. We look forward to serving you again!
A great purchasing experience.
A great purchasing experience.
A great choice at a good price. Delivery was as advised - thank you.
Will use again.
7 January 2025
Reply from Regal Whisky
Thank you so much Nicholas, for your kind words! We're thrilled to hear that you found our service to be a great choice at a good price and that the delivery met your expectations. Your support means a lot to us, and we look forward to serving you again in the future!
Reply from Regal Whisky
Thank you so much, Stelios, for your feedback! We’re thrilled to hear that you were satisfied with the swift delivery. Ensuring a seamless and efficient experience for our customers is always our top priority. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again!
Reply from Regal Whisky
Dermot, we’re thrilled to hear you were happy with our pricing and service. Providing great value and excellent support is what we strive for every day. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again!
Reply from Regal Whisky
Thank you so much, Ben, for your kind words! We're thrilled to hear you enjoyed our whisky selection and that your delivery arrived quickly. Providing a great range and top-notch service is what we strive for, and your feedback means the world to us. We look forward to serving you again soon!
Hassle free service
Hassle free ordering and quick delivery. Accurate product description
28 November 2024
Reply from Regal Whisky
Thank you so much Adrian, for your kind words! We’re thrilled to hear that you found the ordering process hassle-free and the delivery quick. Ensuring accurate product descriptions and a seamless experience is what we strive for, and it’s great to know we met your expectations.
If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Regal Whisky Team
Reply from Regal Whisky
Thank you Terry, for your positive feedback! We’re thrilled to hear you were happy with our pricing and delivery speed. Your satisfaction is our priority, and we hope to serve you again soon.
The Regal Whisky Team
Fair price and prompt delivery
Comparatively a fair priced whisky promptly delivered in good packaging.
31 December 2024
Reply from Regal Whisky
Thank you for your kind review, Graham! We're delighted to hear that you found our prices fair and appreciated our prompt delivery and secure packaging. Providing great value and service is always our priority. We look forward to serving you again soon!
The Regal Whisky Team
Really easy to purchase what I wanted…
Really easy to purchase what I wanted and delivery was very quick too! A great selection of Whisky to choose from.
31 December 2024
Reply from Regal Whisky
Thank you so much for your kind words, Jill! We're thrilled to hear you found our purchasing process easy and enjoyed our quick delivery. We're proud to offer a great selection of whisky, and it’s wonderful to know you found exactly what you were looking for. We look forward to serving you again soon!
The Regal Whisky Team
Reply from Regal Whisky
Thank you so much, Robert, for your kind review! We're thrilled you appreciated our quick and prompt service, great value, and excellent pricing. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.
We look forward to serving you again in the future!
Best regards,
The Regal Whisky Team
Reply from Regal Whisky
Thank you for the festive review! 🎄 We're delighted to hear that your delivery was prompt and securely packaged. If you need anything else, we’ll be here to help—any time of the year!
Wishing you a wonderful season
Order arrived really quickly and was…
Order arrived really quickly and was very well packaged. Will order from them again in the future.
26 November 2024
Reply from Regal Whisky
Thank you so much, Julie, for your kind feedback! We're thrilled to hear that your order arrived quickly and in great condition. It's always our goal to provide a smooth shopping experience. We look forward to serving you again in the future!
Dont always listen to bad reviews
From reviews I read from this company I was expecting a wait in delivery which I was fine with but came within a few days which was a lovely suprise. Was well packaged and all present and correct.
26 November 2024
Reply from Regal Whisky
Thank you Clare, for your kind review! We're delighted to hear that your order arrived earlier than expected and that you were happy with the packaging and contents. We always strive to exceed expectations whenever we can, so it's wonderful to know we made a positive impression. If you need anything else, don't hesitate to get in touch. Thanks again for choosing us!
Stopped a fraudster using my card
Thank you so much to the store that stopped a fraudulent scammer from using my card. Quick acting and professional went above and beyond can’t thank you enough
2 December 2024
Unprompted review
Reply from Regal Whisky
Thanks, Lisa, for leaving us this review! Hopefully, it won't happen again.
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