Welcome bonus, which was a 100% deposit match for first 20£ deposit didn't add to balance and support hasn't got back to me yet, and it's been hours tho it may be due to it being late night early mor... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Deposited £20 and went to play, got a message..Your account is currently under review. Please contact our customer service team and quote Code 2...So contacted them, was pushed from pillar to post try... See more
Company replied
Deposited £50 and got 25% matched bonus then I won over £500 it vanished from my account balance due to wagering bonus rules what a big con ! They encourage you to deposit and then when you win don’t... See more
Really not impressed. Made a withdrawal request over a week ago, still not a sign of my funds in my account. Customer service friendly but can't tell me anything apart from advise to wait. No communic... See more
Company replied
Company details
About Regal Wins
Written by the company
Not only do we pride ourselves on providing players with access to the best games and gaming experience, we also aim to provide our players with the best customer service.
Climb your way up to our Loyalty club where you will be rewarded greatly for your loyalty with personalised offers gifts and offers epically for you!
Play anytime, anywhere with Regal Wins!
Regal Wins is licensed and regulated in Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under license numbers RGL 133 and RGL 134
Contact info
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
bonus didn't work but not bad still
Welcome bonus, which was a 100% deposit match for first 20£ deposit didn't add to balance and support hasn't got back to me yet, and it's been hours tho it may be due to it being late night early morning Sunday.. besides that it was a breeze and withdrawal came within 2 hours, it's a legit website but I guess they do have to smooth out the kinks if they plan on staying relevant. Nevertheless despite the website showing plummeting numbers on traffic trackers, it works fine, which is a good sign.
Absolute Rubbish 100£ deposited rats…
Absolute Rubbish 100£ deposited rats yiur money quick dead spin after dead spin. All these casino’s say it’s the RNG that determines the outcome tell me then why is the outcome of each spin DEAD!!! For hundereds if not Thousands of us!!! Why can’t the RNG be favourable once every so often! The RNG is set by the casino’s RTP so then why not set the RTP higher??? Just another RIP OFF CASINO in my opinion. PEOPLE AVOUD THIS SITE!!!
Deposited £50 and got 25% matched bonus…
Deposited £50 and got 25% matched bonus then I won over £500 it vanished from my account balance due to wagering bonus rules what a big con ! They encourage you to deposit and then when you win don’t want to pay ! Avoid
Great service
I’m not one to do reviews.
Now, I signed up last night. Whilst I looked at reviews before hand which were negative. I can’t lie I had a great experience. 30 free spins, won £7 or something. Played a few 0.10p spins won £250 Mega and cash out. Was in my bank 12 hours later. As for a new customer, no complaints.
You need to know when to cash to the other players lol
I play many times on casino
I play many times on casino, is not bad, but now they remove costumer service, and I have problem with some bonus founds, any game I try to play game just gets stuck, and no way to get help from casino
This is the worst gambling platform…
This is the worst gambling platform that I have ever played....really wish I had read the reviews before I played but will leave as much feedback for people wanting to try gamble on this sight in the future. Bunch of thieves!!!!
Shocking company
Shocking company - bunch of liars, support takes forever to reply. Games say they will take your bonus funds for the wagering but then end up taking your withdrawable balance - avoid at all costs
waste of time
I can’t believe I wasted my time at Regal Wins Casino. The game selection was disappointing, and the withdrawal process took forever. Every time I tried to get help from their customer support, it felt like I was getting nowhere. Fortunately, I discovered Chilistakes, and it completely turned things around. The site is fast, the payouts are quick, and the overall experience has been a breath of fresh air.
Their daily spins are rigged I'm sure
Their daily spins are rigged I'm sure. Every day I spin and every day I land on 'no win'. There's a 1 in 8 chance of that happening and it happens every single day.
Extremely poor casino
Extremely poor casino. If spins are random why is there a pattern ? Avoid at all costs use a proper top tier casino
Deposited £20 and never received free…
Deposited £20 and never received free spins
Customer service is awful especially Amara
Poor casino just sucks your money up no…
Poor casino just sucks your money up no fun in this at all not even a bonus in the last £80 played, this casino is going on my band list
Horrible casino
If I could I would give -5 stars!!! The worst casino ever!!! Don't play there, it's just taking money and nor giving back anything!!! Never played in so bad casino
This application rob you don't play
This application rob you don't play. I put money and I have bonus.When i start winning The system shows error. I put 250£. I put 75£ for bonuse they offer i
Win 0£ .. I don't win nothing that take all my money. Six games I play , is it show's system error. Rubbish absolutely scam. I play 3 days in the row.And I don't know win nothing.This games is scam don't play. Customer service absolutely rubbish not possible to reach them.
Welcome offer is a scam
Welcome offer is a scam, deposited and played £10 to receive £20 and 100 free spins. Never received and customer service is terrible! Would never play the site again....
Welcome offer not as seen
Just signed up for this site as the welcome offer said deposit £10 and play with £20 and free spins, it's just drained my money and no welcome offer??
What a sack of 💩 this site is
What a sack of 💩 this site is. Do not put any money anywhere near this site. Extremely low win rates. It should be shut down there
It was great at the start
It was great at the start. And now it's just dead . Hardly a bonus. Multiple deposits. It's over 3 and a half thousand since my last withdrawal of £250 and I deposited £180 for that . I get its purely down to luck . But , the majority of slots are just dead spin after dead spin.
Regal Gaming Technologies Unpaid commission
I was approached by Regal Gaming to work as a sales representative and did so for 7 months before having to retire due to ill health. At the interview and on three separate occasions I was promised commission would be forthcoming by two company directors. Unfortunately this never came to fruition and they have now confirmed I will not be receiving any, despite having acquired some very lucrative business for them. This is very disappointing, especially as this year has been their most profitable.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








