Regatta Reviews 36,338

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 10,901 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, finding them durable, comfortable, and well-made. The ordering process is often described as easy and straightforward, with many appreciating the prompt and efficient delivery service. Reviewers also highlight the great prices and value for money, especially with sales and reductions. However, some customers experienced issues with order accuracy, such as missing items or incorrect deliveries. There were also occasional concerns about sizing inconsistencies, leading to items being too large or too small, and some reported problems with delivery services where packages were lost or delayed.

What people talk about most

Product

People report positive experiences with product quality, noting that items are true to description,... See more

Quality

Customers consistently note positive experiences with quality, often describing items as true to description,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Customers had ambiguous experiences with order, with many praising the straightforward ordering process and... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting good and great prices for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Orla Kiely Clogs size 8 ordered, quick delivery within a couple of days. Unfortunately they were way too big by at least 2 sizes!! As Regatta have a £2.95 return fee unless faulty or damaged. I r... See more

Rated 5 out of 5 stars

Yay last order was great , Thank you very much, it’s the previous order the problem is with, re jacket never received yet parcel hadn’t been tampered with Val Hesketh

Rated 5 out of 5 stars

Delivered very quickly but when it arrived I discovered i had ordered the wrong size so I re-orded and sent the other back only to recieve a refund the following day to my bank account. Excellent serv... See more

Rated 5 out of 5 stars

Very satisfied with the online ordering service, order was processed efficiently. Happy with quslity of items that fit. Easy return service through An Post for item that did not fit/suit. Very Prompt... See more


Company details

  1. #75 of 91 best companies in Outdoor clothing and equipment shop
  2. #72 of 82 best companies in Camping Shop
  3. #327 of 618 best companies in Clothing Shop
  4. #50 of 78 best companies in Outdoor furniture shop

About Regatta

Written by the company

Regatta Great Outdoors Regatta Great Outdoors
Shop New In Shop Waterproof Jackets Shop Women Shop Men Shop Kids Contact Customer Care

About Regatta

Embrace adventure and the unreliable British weather with Regatta Great Outdoors' high-quality range of waterproof jackets, fleeces, walking boots and camping equipment. A family-owned outdoor and leisure clothing company with one simple mission, to produce affordable clothing not only for adventurers but for those who want to open their front door and just have fun. Regatta’s philosophy of producing affordable clothes for everyone has made the brand one of the most loved in Britain.


Contact info

  • Basecamp, Mercury Way, M41 7RR, Manchester, United Kingdom

  • regatta.com

4.4

Excellent

TrustScore 4.5 out of 5

36k reviews

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Rated 5 out of 5 stars

Easy to order, great service

Easy to order, great price, delivered very quickly.
I’d previously ordered the same walking shoes but regretfully they were too small. Refund was dealt with efficiently.
Ordered the half size up & they fit perfectly.

24 May 2026
Rated 1 out of 5 stars

Have not received the products despite…

Have not received the products despite raising this through your website!

26 May 2026
Regatta logo

Reply from Regatta

We’re very sorry to hear that you did not receive your order. I can see that you have been in touch with our team and that a full refund has now been issued for the order.

We sincerely apologise for the inconvenience caused. If we can be of any further assistance, please do not hesitate to reach out and we will be more than happy to help.

Kind Regards 
Helen 
Regatta Customer Services

Rated 5 out of 5 stars

Perfect Pack-It Jacket!!

Excellent service. Great quality products. Super quick delivery. No notes!!
Ordered 2 for sizing. The returns process was simple and efficient and the refund was processed quickly.

27 May 2026
Rated 5 out of 5 stars

Perfect sizing

The sizing on the online website was great, I found a perfect-fitting jacket. The quality was great as expected, and the delivery was prompt.

23 May 2026
Rated 5 out of 5 stars

Comfortable and weatherproof…

This back pack is so good with the wired frame and hip belt. I ordered it to go hiking in the Brecon beacons and it was comfortable weather proof and easy to walk with I found it perfect

23 May 2026

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