Orla Kiely Clogs size 8 ordered, quick delivery within a couple of days. Unfortunately they were way too big by at least 2 sizes!! As Regatta have a £2.95 return fee unless faulty or damaged. I r... See more
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Review summary
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Reviews shaping this summary
Yay last order was great , Thank you very much, it’s the previous order the problem is with, re jacket never received yet parcel hadn’t been tampered with Val Hesketh
Delivered very quickly but when it arrived I discovered i had ordered the wrong size so I re-orded and sent the other back only to recieve a refund the following day to my bank account. Excellent serv... See more
Very satisfied with the online ordering service, order was processed efficiently. Happy with quslity of items that fit. Easy return service through An Post for item that did not fit/suit. Very Prompt... See more
Company details
- #75 of 91 best companies in Outdoor clothing and equipment shop
- #72 of 82 best companies in Camping Shop
- #327 of 618 best companies in Clothing Shop
- #50 of 78 best companies in Outdoor furniture shop
About Regatta
Written by the company
About Regatta
Embrace adventure and the unreliable British weather with Regatta Great Outdoors' high-quality range of waterproof jackets, fleeces, walking boots and camping equipment. A family-owned outdoor and leisure clothing company with one simple mission, to produce affordable clothing not only for adventurers but for those who want to open their front door and just have fun. Regatta’s philosophy of producing affordable clothes for everyone has made the brand one of the most loved in Britain.
Contact info
Basecamp, Mercury Way, M41 7RR, Manchester, United Kingdom
- regatta.com
4.4
Excellent
36k reviews
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Bought an excellent waterproof jacket a…
Bought an excellent waterproof jacket a at a really good price and then got a 10% discount on that price. Very good jacket and now very good value.
25 May 2026
We absolutely LOVE these dry robes
We absolutely LOVE these dry robes, my only issue is that the hoods are very short. Ordering was simple and arrived in a couple of days!
25 May 2026
Polite and positive …It’s a thing!
Staff were really positive and polite in this shop. Genuinely cared about our purchase.
Thank you!
24 May 2026
Brought walking boots for our grandson…
Brought walking boots for our grandson they are lovely boots and he is over-the moon with them
20 May 2026
Great service
From the first steps of ordering to delivery the service was excellent. The product was as stated and very good value. The sandals are exactly what I wanted for the beach and pool.
25 May 2026
Very happy with my jackets from…
Very happy with my jackets from Regatta.
Good quality, comfortable, waterproof, and great for Irish weather. Delivery was smooth and everything arrived as expected. I would definitely buy from them again.
24 May 2026
Love these coats
Love these coats.
Great coats at a more than reasonably price.
Super quality product.
Well packaged , quickly delivered
4 May 2026
Very satisfied with the online ordering…
Very satisfied with the online ordering service, order was processed efficiently. Happy with quslity of items that fit. Easy return service through An Post for item that did not fit/suit. Very Prompt refund!
20 May 2026
Love my fleece tops
I have bought lots of fleece tops in all different colours and love them. They are light but warm and wash well❤️
24 May 2026
Lovely shoes :)
24 May 2026
Swish Raincoat!
Easy Facebook suggestion shopping experience. Purchased a new Summer Raincoat by Cath Kidston. Prompt delivery. Nice sale price. Thanks Regatta!
19 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Order was missing two balaclavas
Order was missing two balaclavas! Tried very hard to find away means to contact you. The chatbot was not working on the numerous times I tried to use it. No logical phone number to ring to get a refund. Very annoying!
23 May 2026
Reply from Regatta
Hi Janet
Thank you for taking the time to share your review.
We are sorry to hear of your experience and will be in touch with you directly to discuss this further.
Thank you again for your review, Janet and we look forward to speaking to you soon.
Kind Regards,
Olivia
Regatta Customer Services Team
Easy ordering & returns
Easy ordering. I needed to email customer services & they were great. Easy returns.
22 May 2026
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