RegenBogen.co.uk Reviews 

127
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

The light fittings are stylish and modern. The service from Regenbogan was very good and the goods arrived quickly and very well packaged. The only negative is that the glass shades are very delicate... See more

Rated 5 out of 5 stars

Excellent response time and service from Anna. Lights arrived when promised (via Lithuania, Poland, Belgium and two UK depots with DHL). Good quality fittings, instructions a bit vague and "pins" ho... See more

Company replied

Rated 5 out of 5 stars

Hello all, recently bought Modern white LED sqaure flush ceiling light in orange with 6 lighting modes, very good product, best for the value, but orange frame panel came damaged, if it wouldn't be... See more

Rated 5 out of 5 stars

Excellent light with beautiful patterned shades. Has really improved the overall light in our lounge. Delivery and order process was easy and any query before ordering was dealt with efficiently. I o... See more

Company details

  1. Lighting Shop

Information provided by various external sources

It all started in Frankfurt on the Main in 2003. The founder of MW-Light Waldemar Friesen wanted the company to produce top-notch light fixtures serving to beautify interiors both of city flats and country houses. His strong belief that light plays t...


Contact info

4.1

Great

TrustScore 4 out of 5

127 reviews

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4.1

All reviews

(127)

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Rated 5 out of 5 stars

Delivered on time

Delivered on time. very pleased with product.

9 November 2018
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear customer,

thank you for a positive feedback. We are glad to know that you are satisfied with the purchase.

Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

Top draw 👍

Great friendly service great selection of lights would and will recommend to everyone.

7 November 2018
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear customer,

thank you for your positive feedback.
It is a great pleasure to get such feedback.

Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

Lovely selection of lights at good…

Lovely selection of lights at good prices and excellent customer service staff

1 November 2018
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear customer,

thank you very much for leaving a feedback about our lights and service support team.
We will be happy to welcome you in our shop again.

Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

Great service

Great service, super quick delivery. Highly recommended!

30 October 2018
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear Jovita,
Thank you very much for your feedback.
We are glad to know that you are satisfied with our service and will be happy to see you in our online shop again.
Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

Beautiful ceiling lamps!!!Very good…

Beautiful ceiling lamps!!!Very good quality.

23 October 2018
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear Otilia,
Thank you very much for your feedback.
We are glad to know that you are satisfied with our products and will be happy to see you in our online shop again.
Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

Ace service.

17 October 2018
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear Mr. Clark,
Thank you very much for your feedback.
We are glad to know that you are satisfied with our service and will be happy to see you in our online shop again.
Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

Great Product

This is a great product. very well made and good value for money.

17 October 2018
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear Gaynor,
Thank you very much for your feedback.
We are glad to know that you are satisfied with our product and will be happy to see you in our online shop again.
Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

Lights are lovely the only thing is…

Lights are lovely the only thing is that the instructions don’t come in English

11 October 2018
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear Erica,
Thank you very much for your feedback.
If you experience any issues with assembly, please be informed that we well be happy to help.
You can contact us directly and specify which step causes the confusion and we will assist you.
Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

5 stars

Great service, easy to order and big variety of products. I love my new light and will order more.

4 October 2018
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear Ana,
Thank you very much for your feedback.
We are glad to know that you are satisfied with our product and service and will be happy to see you in our online shop again.
Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

Great customer service

Great customer service, easy ordering, quick delivery and great product. What's not to like?

2 October 2018
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear Mr. Trickey,
Thank you very much for your feedback.
We are glad to know that you are satisfied with our product and service and will be happy to see you in our online shop again.
Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

Superfast delivery and good value lamps.

1 October 2018
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear Saara,
Thank you very much for your feedback.
We are glad to know that you are satisfied with our product and service and will be happy to see you in our online shop again.
Kind regards,
Regenbogen team.

Rated 2 out of 5 stars

Delivery was reasonably quick but…

Delivery was reasonably quick but lampshade was damaged despite being well packed.

14 September 2018
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear Ms. Phipp,
Thank you for your feedback.
We regret to know that you suffered inconveniences with your order.
A light fitting is a very fragile product and the destination is far, so sometimes the product can be damaged during transit. Please be informed that in the event of breakage you are entitled to free of charge replacement or refund.
Please contact us directly so that we could process the request.
Kind regards,
Regenbogen team.

Rated 3 out of 5 stars

Incorrect description of lamp shades

I’d spent ages looking for the perfect wall lights and thought I’d found them. However, they had been advertised as having white shades, but when they arrived they were a dingy brown/beige colour. I obviously contacted them about it and they said unfortunately they were unable to supply white shades “these were the only ones they came in”! They did offer me 10% off, but as the shades had a special fitting to the lamp I would not have been able to find any others, so I had to return them, which was a massive shame because the lights themselves were perfect. The company were prompt to respond, and arranged collection, but they really should describe their products correctly.

7 September 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Product

Excellent Product. Not fitted yet! but looks well made.

27 August 2018
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear customer,

thank you very much for 5 stars! We will be happy to see you in our online-shop again.

Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

great price

great price
tracked delivery

23 August 2018
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear Elinor,
Thank you very much for your feedback.
We are glad to know that you are satisfied with our product and service and will be happy to see you in our online shop again.
Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

Very impressed

Very impressed with their service, my lights arrived promptly and were very well packed to protect the contents.

I would highly recommend RegenBogen as their service and products are excellent.

22 August 2018
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear Graeme,
Thank you very much for your feedback.
We are glad to know that you are satisfied with our product and service and will be happy to see you in our online shop again.
Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

very fast

Perfectly packed. Very fast delivery.

20 August 2018
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear Arunas,
Thank you very much for your feedback.
We are glad to know that you are satisfied with our product and service and will be happy to see you in our online shop again.
Kind regards,
Regenbogen team.

Rated 1 out of 5 stars

Complete miss-sell

6 August 2018
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear customer,

thank you for taking the time to write the feedback. We regret to know that you are not satisfied with the product.
Hopefully we will be able to change your opinion about our products.

Kind regards,
Regenbogen team.

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